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Review Highlights
Nice but way overpriced

This tour was recommended by the hotel desk. We took a private taxi ride about 15 minutes long to... read more

Reviewed 6 days ago
Zepp12345
,
Clarenville, Canada
via mobile
WORTH THE TIME TO SEE!

We were offered a roundtrip boat taxi to visit this glass manufacturer. As my husband has never... read more

Reviewed 3 weeks ago
Cynthia P
,
St. Petersburg, Florida
Read all 147 reviews
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Traveller Overview
  • Excellent51%
  • Very good18%
  • Average12%
  • Poor8%
  • Terrible11%
Travellers talk about
“water taxi”(22 reviews)
“beautiful glass”(15 reviews)
“boat ride”(9 reviews)
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Contact
Calle San Cipriano 48, 30141 Murano, Italy
Website
+39 041 527 4294
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Reviews (147)
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All reviews water taxi beautiful glass boat ride murano island glass factory gift shop no pressure beautiful pieces glass blowing private boat marks square fair price excellent visit for sale an amazing experience glass makers glass masters
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1 - 10 of 121 reviews
Reviewed 6 days ago via mobile

This tour was recommended by the hotel desk. We took a private taxi ride about 15 minutes long to get to the boat taxi, which took us to Murano. There we had a tour which included a demonstration of glass blowing. The factory has been...More

Thank Zepp12345
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Customer, Thank you for sharing your experience on Tripadvisor.com. I am glad to read that you have appreciated your Murano experience. As of our glass jewlry, of course it shouldn't be compared with poor imitations sold - unfortunately! - almost everywhere downtown, as we...More

Reviewed 1 week ago via mobile

Hotel said this glass shop offered complementary tour of their company. Then they rip you off in the store. Don’t go. Not honest.More

Thank Dream423492
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Visitor, I feel sorry and annoyed by your review, because we are a very serious glass factory, our clients appreciating our professionalism, our staff being properly trained to entertain our visitors with art, history and story of our beautiful city. Furthermore, our products are...More

Reviewed 3 weeks ago via mobile

Free boat trip to see the glass, but go into the town to see 100 shops ... they are very nice but after a short tour I suggest you leave and make the 15 minute walk and find the Due town area where there are...More

Thank JJFlash7
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Visitor, First of all, let me stress out that we are located on an exclusive corner of Murano Island, very appreciated for the panoramic view of the lagoon on the front and our tidy, spotless garden. The whole premise faces the lagoon, because the...More

Reviewed 3 weeks ago

We were offered a roundtrip boat taxi to visit this glass manufacturer. As my husband has never seen the art of blowing glass we definitely took them up on their offer. He was so amazed he looked like a little boy at Christmas. It is...More

1  Thank Cynthia P
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Customer, Thank you for sharing your experience on Tripadvisor.com. I am very pleased to read that you greatly enjoyed your glass experience. If you contact us by email, our customer service will be pleased to provide an update on your shipment status. Kind regards....More

Reviewed 11 September 2018 via mobile

Purchase made in a 1996 month long trip to Italy. I look and admire this sculpture every day as I pass it in my home.

Thank Caryl Z
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Customer, Thank you for kind review, I am so pleased to learn that you are still enjoying your beautiful sculpture after so many years! Kind regards. Elisabetta

Reviewed 5 September 2018

I was also offered a free round trip ride to visit the factory set up by the Gritti Palace concierge. The boat driver kindly offered to take us to Burano and Torcello after the factory visit on the way back to Venice. Big mistake !...More

Thank Huynh Hoa N
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Visitor, I have been very surprised by your email below: Maurizio, the taxi driver who took you to our factory and then back to your hotel, is very reliable and professional and for this reason the most prestigious hotels in Venice and we often...More

Reviewed 30 August 2018 via mobile

We took a private boat over to the factory from our hotel and enjoyed the wind and water. Once there we had a chance to watch the glass masters at work- so impressive! We then were escorted through their shop where there are so many...More

Thank buzzAtlanta2
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Visitor, Thank you for your kind words so much. I gladly realize that our efforts to constantly improve our service are appreciated, as well as our glass production. I hope to have the pleasure to personally welcome you on your next visit, Sincerely yours,...More

Reviewed 30 July 2018 via mobile

We've been at the Signoretti glass factory some weeks ago and we had the chance to watch a team of glassmasters producing a collection of drinking glasses in the typical XVth Century Venetian style. It was great to see how they were able to create...More

1  Thank jackebridges22
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 11 September 2018

Dear Customer, Thank you for sharing your positive experience on Tripadvisor.com. Reviews like yours are particularly appreciated, because our business policy is mainly focused on our customers' satisfaction. Looking forward to your next visit, I truly remain, Sincerely yours, Elisabetta Fusato Signoretti

Reviewed 15 July 2018 via mobile

This entire process is a scam starting with the Westin. Shame on the whole process of luring tourists who just want to have a good time exploring the wonders of Murano and Burano. We were offered a free boat ride from our hotel the Westin...More

Thank Mary S
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded 18 July 2018

Dear Visitor, I am very surprised by the total lack of positivity in your review below, everything seemed bad that day: the free (otherwise pretty expensive) taxi rides to Murano and Burano, the gracious and professional service offered to your family, regardless of the fact...More

Reviewed 4 July 2018 via mobile

Having arrived in Venice with 3 close friends just the evening before, we water-taxi’d to St. Marks Square where 2 of our friends had already gone ahead of us and were in the piazza already. My friend and I were approached by 2 kind men...More

Thank Kathleen G
Elisabetta F, Direttore generale at B.F. Signoretti, responded to this reviewResponded yesterday

Dear Customer, My apologies for this late reply but, as previously stated, it is hard for me to keep up to my tight busy schedule every day! Thank you for sharing your experience on Tripadvisor.com, I am very grateful for the kind words spent on...More

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Questions & Answers
Ask a question
yunesa
25 August 2015|
AnswerShow all 2 answers
Response from Stevo0511 | Reviewed this property |
If it's the one where Maestro Walter Furlan works, then yes for certain.
0
Votes
Elise809
22 May 2015|
AnswerShow all 2 answers
Response from Elise809 |
Does that mean 9-5? Do they run on Saturday and Sunday as well or just Mon-Fri?
0
Votes