Offbeat Tracks
Offbeat Tracks
4.5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Full view
About
Offbeat Tracks is an experiential travel company that promotes experiential and sustainable travel across India and the world. We work with rural communities to encourage homestay based experiential travel with a focus on rural micro entrepreneurship and skill development. All our projects are set out to promote sustainable and responsible travel in alignment with the Sustainable Developmental Goals set out by the UN.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
57 reviews
Excellent
42
Very good
12
Average
1
Poor
1
Terrible
1
Ritika B
2 contributions
Nov 2023 • Friends
The trip was immaculately planned for the no. of available days making sure all worthy places were covered. It was custom made to my requirements. The local transport, hotels/camp sites etc were all provided as my taste. The best was the in trip follow up by the team to ensure if m liking it or not and if any changes were required !!!
Written 30 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bandana m
Hyderabad District, India1 contribution
Sep 2023 • Friends
This is a thank you note for our travel Organiser Ms Vandana Owner of The Off beat Track and Green Travel, we (my-self and my group of friends) was literally after Vandana to arrange our trip to visit BHUTAN, and it was organized in a very detailed and was tailored for us.
The Itinerary was perfect but the people who implemented it were even better. The manager, the representatives, the drivers and the guides were all professionals and worthy of saying thanks for a well done job. To Name them – Ms Sudha. Mr Cimmi, Mr KenChow (we named him KING CHOW) and Mr Chandu.They all made us felt as we all are part of their FAMILY.
My Special thanks To Mr Chimmi and Kenchow without them TIGER NEST would have been IMPOSSIBLE.
Normally people are fond of creating complains for faults that happen to them from the tour agents but few will remember to thank who worked hard to make their vacation or trip a success.
From every trip we learn something – and here is a piece of advise
1) The Government Holidays should be taken into account
2) The General Holiday if any where the entire market is closed
3) Food availability and type of Food
Also would like to add that the Guide and the drivers should also be provided the basic necessities so that they too have comfortable sleep and drive us safely .
The Itinerary was perfect but the people who implemented it were even better. The manager, the representatives, the drivers and the guides were all professionals and worthy of saying thanks for a well done job. To Name them – Ms Sudha. Mr Cimmi, Mr KenChow (we named him KING CHOW) and Mr Chandu.They all made us felt as we all are part of their FAMILY.
My Special thanks To Mr Chimmi and Kenchow without them TIGER NEST would have been IMPOSSIBLE.
Normally people are fond of creating complains for faults that happen to them from the tour agents but few will remember to thank who worked hard to make their vacation or trip a success.
From every trip we learn something – and here is a piece of advise
1) The Government Holidays should be taken into account
2) The General Holiday if any where the entire market is closed
3) Food availability and type of Food
Also would like to add that the Guide and the drivers should also be provided the basic necessities so that they too have comfortable sleep and drive us safely .
Written 1 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramnathan K
Bengaluru, India1 contribution
Sep 2023 • Couples
Trip to Kashmir (Srinagar, Gurez Valley, Gulmarg and Pahalgam)
We had a wonderful trip to Kashmir organized by Offbeat Tracks. I would highly recommend Offbeat Tracks to anyone who would want to experience a tailormade holiday to “Offbeat destinations”. Kudos to Vandana and her team at Offbeat Tracks. Keep up the great work and looking forward to our next adventure with offbeat tracks!
The Offbeat team meticulously planned the itinerary given our requirements and followed it up with near perfect execution. I would like to thank Ms Sudha (head of sales Offbeat Tracks) who helped create a tailormade itinerary at a competitive price point and Mr. Devansh (head of operations) who helped coordinate with their local point of contact in Kashmir for a smooth execution of the itinerary.
We were initially scheduled to visit Daksum, however given the prevailing situation in Anantnag district, the offbeat team were able to suggest and accommodate quick changes to the itinerary at short notice. Would like to call out Mr. Ali Mohammed (Offbeat J&K point of contact) for his immaculate planning and execution for the entire duration of the trip. He was just a phone call away for any clarifications that we had. He also made it a point to call us each day to get feedback from us. This helps in enhancing the overall customer experience.
Last but not the least, we would like to call out Mr. Tanveer Ahmed Malik our driver and guide for his courteousness, patience, and cheerfulness throughout the entire duration of the trip.
The highlights of our trip being a visit to Gurez Valley, Tulail Valley, Aru Valley and Chandanwari.
We had a wonderful trip to Kashmir organized by Offbeat Tracks. I would highly recommend Offbeat Tracks to anyone who would want to experience a tailormade holiday to “Offbeat destinations”. Kudos to Vandana and her team at Offbeat Tracks. Keep up the great work and looking forward to our next adventure with offbeat tracks!
The Offbeat team meticulously planned the itinerary given our requirements and followed it up with near perfect execution. I would like to thank Ms Sudha (head of sales Offbeat Tracks) who helped create a tailormade itinerary at a competitive price point and Mr. Devansh (head of operations) who helped coordinate with their local point of contact in Kashmir for a smooth execution of the itinerary.
We were initially scheduled to visit Daksum, however given the prevailing situation in Anantnag district, the offbeat team were able to suggest and accommodate quick changes to the itinerary at short notice. Would like to call out Mr. Ali Mohammed (Offbeat J&K point of contact) for his immaculate planning and execution for the entire duration of the trip. He was just a phone call away for any clarifications that we had. He also made it a point to call us each day to get feedback from us. This helps in enhancing the overall customer experience.
Last but not the least, we would like to call out Mr. Tanveer Ahmed Malik our driver and guide for his courteousness, patience, and cheerfulness throughout the entire duration of the trip.
The highlights of our trip being a visit to Gurez Valley, Tulail Valley, Aru Valley and Chandanwari.
Written 24 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Ramanathan,
We hope this message finds you well. We were absolutely delighted to read your glowing review of your recent trip to Kashmir with Offbeat Tracks. Thank you from the bottom of our hearts for taking the time to share your experiences with us.
We are thrilled to learn that you had a wonderful and memorable trip to Kashmir, and we greatly appreciate your kind recommendation to fellow travellers seeking tailor-made adventures to "Offbeat destinations."
Your words about the meticulous planning and flawless execution of the itinerary warm our hearts. It was our pleasure to work closely with you to ensure that our trip met your unique requirements. We understand the importance of crafting the perfect journey, and we are delighted that Ms. Sudha and Mr. Devansh played pivotal roles in making this happen. They join us in expressing their gratitude for your recognition.
We also greatly appreciate your flexibility when unexpected circumstances necessitated changes to your itinerary. Our team takes pride in their ability to adapt swiftly and efficiently to ensure your safety and enjoyment. Mr. Ali Mohammed, our dedicated point of contact in J&K, deserves special mention for his impeccable planning and dedication throughout your trip. Your kind words about his efforts are truly appreciated.
Feedback from valued clients like you is invaluable to us, and we are thankful for Mr. Tanveer Ahmed Malik, your driver and guide, who added to your overall enjoyment with his courtesy, patience, and cheerfulness. We will make sure to pass along your compliments to him.
Lastly, I would also like to thank you for being a part of this form as travel as your contributions help towards the development of community based tourism and helping support micro entrepreneurs at the grass root level in Kashmir
Once again, thank you for choosing Offbeat Tracks for your adventure, and we cannot wait to welcome you on your next journey with us! We are dedicated to continuing to provide you with unforgettable travel experiences.
Written 25 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anirban G
Mumbai, India76 contributions
Jun 2023
We booked a 1-week trip to Bhutan, and it was extremely well planned and executed by the Offbeat Tracks team.
They were open to personalizing and making changes to the itinerary and plan according to our wishes. It required some persistence and a couple of email exchanges for everything to fall in order.
During the trip, we were made to feel safe and comfortable by the on-ground team. Keep in mind that the actual tour is conducted by separate local personnel for whom Offbeat Tracks is only the Indian partner, so a lot of your trip experience will depend on them. That said the good local guides prefer to work with good partners and hence agencies with good credentials have an advantage.
I will definitely recommend Offbeat Tracks, but only if you want to personalize and are prepared to shell out a little extra.
They were open to personalizing and making changes to the itinerary and plan according to our wishes. It required some persistence and a couple of email exchanges for everything to fall in order.
During the trip, we were made to feel safe and comfortable by the on-ground team. Keep in mind that the actual tour is conducted by separate local personnel for whom Offbeat Tracks is only the Indian partner, so a lot of your trip experience will depend on them. That said the good local guides prefer to work with good partners and hence agencies with good credentials have an advantage.
I will definitely recommend Offbeat Tracks, but only if you want to personalize and are prepared to shell out a little extra.
Written 10 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anirban,
Thank you for this review and we are glad that you had a good time with Offbeat Tracks at Bhutan. We have taken the feedback about the initial back and forth communication constructively and will work on improving this.
We would love for you to travel with us once again and explore the beauties of the world and within India.
We look forward to hosting your family and friends with us on group or individually customised trips in the future!
Written 27 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guru A
4 contributions
May 2023 • Family
Zero star for customer service to Offbeat Tracks and for their unscrupulous behavior.
In early 2020, we had booked a vacation to Bhutan through Offbeat Tracks which had to be canceled due to Covid. As we tried to ask for the refund, the tour operator kept delaying the response and provided all kinds of excuses as to why the refund was not possible. We had suffered a huge financial distress due to hospitalisation of a senior citizen in the family. After more than one year of follow up, we got a response later from the CEO stating that a refund cannot be provided and only a credit shell can be given for the same amount demonstrating lack of empathy.
Despite multiple requests of us asking for a refund due to change in circumstances, they denied us the same repeatedly and later tried to deduct a 25% service charge on the amount to be refunded. In fact, when we expressed disappointment in the service of Offbeat Tracks in our closed Armed Forces Network (from where we had received this company’s recommendation and had chosen to avail their services), the CEO wrote us a very aggressive and threatening email stating that no refund under any circumstances would be provided, adding that any more such communication would result in her filing defamation charges against us. A classic case of pot calling the kettle black.
Out of no choice and to get some value for our hard earned money, we decided to avail the credit shell by gifting the same to our close relatives. The credit shell was to be used for a trip to Ooty of 2 nights and 3 days for 2 people that included one bouquet and two cakes. However, the exact break up and receipts were not shared with us, and we were told that we had exhausted the entire credit shell of Rs 53,940 we had with them. When we pointed out the high pricing with screenshots, they hid behind a fig leaf of a lie about dynamic pricing which is laughable.
This kind of dishonest, aggressive and unethical behavior from Offbeat Tracks has deeply wounded us and adversely affected our mental health. This horrible experience has also ensured that we would probably never be able to trust another tour operator with our money ever again. The company has indulged in unethical behavior, dishonest dealings and terrible customer practices. We understand that every fledgling business would want to grow, but not at the cost of treating their customers in such an unscrupulous manner.
In early 2020, we had booked a vacation to Bhutan through Offbeat Tracks which had to be canceled due to Covid. As we tried to ask for the refund, the tour operator kept delaying the response and provided all kinds of excuses as to why the refund was not possible. We had suffered a huge financial distress due to hospitalisation of a senior citizen in the family. After more than one year of follow up, we got a response later from the CEO stating that a refund cannot be provided and only a credit shell can be given for the same amount demonstrating lack of empathy.
Despite multiple requests of us asking for a refund due to change in circumstances, they denied us the same repeatedly and later tried to deduct a 25% service charge on the amount to be refunded. In fact, when we expressed disappointment in the service of Offbeat Tracks in our closed Armed Forces Network (from where we had received this company’s recommendation and had chosen to avail their services), the CEO wrote us a very aggressive and threatening email stating that no refund under any circumstances would be provided, adding that any more such communication would result in her filing defamation charges against us. A classic case of pot calling the kettle black.
Out of no choice and to get some value for our hard earned money, we decided to avail the credit shell by gifting the same to our close relatives. The credit shell was to be used for a trip to Ooty of 2 nights and 3 days for 2 people that included one bouquet and two cakes. However, the exact break up and receipts were not shared with us, and we were told that we had exhausted the entire credit shell of Rs 53,940 we had with them. When we pointed out the high pricing with screenshots, they hid behind a fig leaf of a lie about dynamic pricing which is laughable.
This kind of dishonest, aggressive and unethical behavior from Offbeat Tracks has deeply wounded us and adversely affected our mental health. This horrible experience has also ensured that we would probably never be able to trust another tour operator with our money ever again. The company has indulged in unethical behavior, dishonest dealings and terrible customer practices. We understand that every fledgling business would want to grow, but not at the cost of treating their customers in such an unscrupulous manner.
Written 19 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr. Guru Iyer,
I feel compelled to respond to your malicious and unfounded review on TripAdvisor, which is nothing more than a vile attempt to tarnish the reputation of Offbeat Tracks. Your blatant disregard for the truth and your aggressive tone are both reprehensible and utterly unacceptable.
Let me set the record straight. It is abundantly clear that you have fabricated a web of lies and distortions in an effort to damage our company's good name. Your claims of negligence and incompetence are not only false but also deeply offensive to our dedicated team of professionals who strive tirelessly to provide exceptional service.
Your distorted account of the events surrounding your trip is nothing short of a smear campaign. In reality, we went above and beyond to accommodate your changing requests and provided you with numerous alternatives and options, all of which you callously dismissed. It is disheartening to witness such a blatant disregard for the truth and an apparent delight in spreading baseless accusations.
Furthermore, your insinuations that Offbeat Tracks engages in unethical practices are not only absurd but also defamatory. We have built our reputation on integrity, transparency, and a commitment to delivering unforgettable travel experiences. It is clear that your intent is to cause harm rather than seek a resolution.
For anyone willing to know more details, I will be glad to share the entire email transcript of our conversation where you have taken our services and assured us that you will not indulge in misinformation and slander. However, this clearly shows poorly on your lack of moral ethics and values and it deeply pains me to see the utmost low that you have stooped down to to satiate your vile and immature ego.
I must caution you against continuing this campaign of slander and defamation. Such actions have consequences, and we will not hesitate to pursue legal remedies to protect our company's reputation and the livelihoods of our hardworking employees.
In closing, I urge you to reflect on the gravity of your false accusations and the damage they can cause. It is my sincere hope that you reconsider your misguided actions and approach future interactions with honesty, integrity, and a genuine desire for resolution.
Written 20 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shambhavi M
2 contributions
Apr 2023 • Family
I live in Canada, and after going through a dark winter spell, I just wanted to breathe in nature, greenery and sunlight. This is what I told Vandana, and she organized a very personalized experiential trip for me and my mother. It was exactly what I needed, and the team took absolute care to make sure I have the best experience in Bhutan and make this trip with my mother a very unique one. They were also kind enough to suggest options for my mom who is in her 60s and had some knee problems. We are also vegetarian, so the food was very homely and customized for us.
What I love about them is their focus on preserving local culture, helping the local tourism companies and promoting a more sustainable way of travel. I can’t wait for my next trip to India, to plan another one with their team. Thankyou Team
What I love about them is their focus on preserving local culture, helping the local tourism companies and promoting a more sustainable way of travel. I can’t wait for my next trip to India, to plan another one with their team. Thankyou Team
Written 5 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Shambhavi,
Thank you so much for this wonderful review and it was an absolute delight to host you and your mom on your trip to Bhutan with us at Offbeat Tracks. We are so glad that you got to experience and enjoy Bhutan in its truest essence and take in a bit of this enchanted kingdom back with you to Canada.
At Offbeat Tracks, we firmly believe in the importance of preserving the rich heritage and vibrant culture of the places we visit. Bhutan, with its remarkable history and cultural treasures, holds a special place in our hearts. We are dedicated to ensuring that these valuable traditions and customs are not only protected but also celebrated and shared with travellers like yourself.
Our team works closely with local communities, artisans, and cultural experts to design immersive and authentic travel experiences that showcase the best of Bhutan's heritage. From organizing visits to ancient monasteries and sacred sites to supporting local artisans and promoting traditional crafts, we strive to create meaningful connections between travellers and the local culture.
Your review serves as a great encouragement for us to continue our mission of promoting sustainable tourism practices and preserving the cultural legacy of Bhutan. We are truly humbled by your appreciation and are grateful for the opportunity to have been a part of your journey.
Once again, thank you for your kind words and for choosing Offbeat Tracks. We look forward to welcoming you back for more enriching experiences in the future!
Written 6 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nivedan
2 contributions
May 2023
The folks at offbeat tracks are expert planners and it took me 3 emails (and then some) to get a basic outline of our tailored itinerary for a week long trip around the Ladakh valley. Their choice of hotels and homestays were on point and we had a very unique village experience that not many tourists even think of. They kept checking up on us during the trip and were able to accommodate last minute requests and changes with ease. Highly recommend them if you want a tailored experience and want to do something unique and local (on top of all the regular tourist-y things)
Written 25 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Nivedan,
It was an absolute pleasure to work with you. You knew exactly what you required and it was such a delight for us here at the team to be curating the offbeat holiday experience for you to Ladakh.
We are so glad that you decided to spend time at the village homestay in village Likir. By choosing to stay at a local village homestay, your contribution helps promote rural entrepreneurship in the villages of Ladakh.
The pottery session taken by you, the hikes and the cooking lesson helps income generation in the remote village of Likir thereby giving the rural community an alternate source of income.
We are glad that you got to immerse yourself and experience Ladakh in her true essence and we look forward to hosting you on many more such adventures in the future!
Written 31 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abhay Bedi
5 contributions
May 2023 • Family
Good hotels..good car and we'll planned trip . Good coordination between Sales on on ground team
They are a flexible company in terms of giving a client specific solution
They are a flexible company in terms of giving a client specific solution
Written 25 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Abhay,
Thank you for your kind patronage. We were delighted to host you and give you a memorable trip to Meghalaya and we look forward to hosting you on many more vacation in India and the world!
Written 31 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kishori C
2 contributions
Mar 2023
Bhutan is a must visit place of you seek Nature's beauty. It is not a very commercial touristy place. Yet, as tourists, all amenities are in place. Best thing I liked apart from the natural beauty : the simple people of Bhutan!
We had travelled with Offbeat travels. We had a good experience with them. Thoughtfully designed itinerary, smooth coordination, good choice of hotels made the trip an enjoyable and hassle-free experience
We had travelled with Offbeat travels. We had a good experience with them. Thoughtfully designed itinerary, smooth coordination, good choice of hotels made the trip an enjoyable and hassle-free experience
Written 24 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kishori,
It was an absolute delight to have hosted you on the trip to Bhutan to witness the famous Paro Tsechu Festival and thank you so much for choosing to travel with us and for taking the time to share your positive review. We truly appreciate your support and are thrilled to hear that you had a wonderful experience.
At Offbeat Tracks, we are committed to promoting community-based tourism and fostering a direct positive impact on local remote mountain communities. It is through the support and patronage of travelers like you that we are able to make a meaningful difference in the lives of these communities.
Your decision to travel with us not only allows you to explore and experience the beauty of remote mountain destinations, but it also helps sustain the livelihoods of local residents. By engaging in community-based tourism, we ensure that a fair share of the economic benefits generated by tourism reaches these communities directly, enabling them to thrive and preserve their unique cultural heritage.
Once again, we want to express our gratitude for your trust and for choosing us as your travel partner. We hope to welcome you back in the future for more incredible adventures, as we continue to support community-based tourism and make a positive impact on the local remote mountain communities we visit.
Written 31 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Colette P
16 contributions
Dec 2022 • Solo
The whole trip was planned well! I was worried considering it was my first solo trip. But Devansh was very helpful and professional with the whole scheduling and setting up of the trip!
I really enjoyed the trip!
I really enjoyed the trip!
Written 12 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Colette,
Thank you for traveling with us to the wonderful state of Sikkim. It was an absolute delight to host you and we are glad that we were able to facilitate your first solo trip and are sure that you will continue to embark on these solo adventures in the future as well.
I would also like to thank you for patronising Offbeat Tracks because at Offbeat Tracks, we are committed to promoting community-based tourism and fostering a direct positive impact on local remote mountain communities. It is through the support and patronage of travelers like you that we are able to make a meaningful difference in the lives of these communities.
Your decision to travel with us not only allows you to explore and experience the beauty of remote mountain destinations, but it also helps sustain the livelihoods of local residents. By engaging in community-based tourism, we ensure that a fair share of the economic benefits generated by tourism reaches these communities directly, enabling them to thrive and preserve their unique cultural heritage.
Once again, we want to express our gratitude for your trust and for choosing us as your travel partner. We hope to welcome you back in the future for more incredible adventures, as we continue to support community-based tourism and make a positive impact on the local remote mountain communities we visit.
Written 31 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience