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BC Ferries

1 Ferry Causeway | Tsawwassen Ferry Terminal, Tsawwassen, Delta, British Columbia V6C 0B9, Canada
+1 888-223-3779
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Review Highlights
Reliable, frequent service across the Discovery Passage

This popular ferry route, from Campbell River to Quadra Island, runs several times a day and takes... read more

Reviewed 2 days ago
Via_girl
,
Qualicum Beach, Canada
Vancouver to Victoria

Great trip from Vancouver Canada place pickup to Victoria via coach and ferry . The ferry was great... read more

Reviewed 1 week ago
Penny A
,
Perth, Western Australia, Australia
Read all 1,152 reviews
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BC Ferries provides passenger and vehicle ferry services to 45 ports of call across coastal BC, with sailings to and from Metro Vancouver, Vancouver Island, the Sunshine Coast, the Gulf Islands, and Northern BC. BC Ferries Vacations also offers over 100 travel packages, including return ferry and accommodation. When on board BC Ferries, there are plenty of options for food and shopping, along with great wildlife and sightseeing opportunities.
  • Excellent44%
  • Very good35%
  • Average11%
  • Poor4%
  • Terrible6%
Travellers talk about
“swartz bay” (100 reviews)
“vancouver island” (229 reviews)
“ferry ride” (48 reviews)
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Hours Today: 10:00 AM - 5:30 PM
LOCATION
1 Ferry Causeway | Tsawwassen Ferry Terminal, Tsawwassen, Delta, British Columbia V6C 0B9, Canada
CONTACT
1 Ferry Causeway | Tsawwassen Ferry Terminal, Tsawwassen, Delta, British Columbia V6C 0B9, Canada
+1 888-223-3779
Call
Website
Write a Review
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JPMiles / Payback Arrow
Reviews (1,152)
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1 - 10 of 1,032 reviews

Reviewed 2 days ago

This popular ferry route, from Campbell River to Quadra Island, runs several times a day and takes tourists and commuters on a short trip across the Discovery Passage. I have taken it many times and the best part is always the surprise chance to see...More

Thank Via_girl
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded yesterday

Hi Via_girl, Thank you for the 5 star review. Traveling between Campbell River and Quadra Island is always a delight - I also enjoy the spectacular wildlife that the West Coast has to offer! Thank you for taking the time to share your experience with...More

Reviewed 1 week ago

Great trip from Vancouver Canada place pickup to Victoria via coach and ferry . The ferry was great the food seemed to be popular as everyone rushes for the buffet , we didn’t get there but will have to try next time . Beautiful scenery...More

Thank Penny A
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 1 week ago

Hi Penny A, Thank you for your 5 star review! We are very pleased to hear that you enjoyed the scenery and comfortable seating on board. Our Passages Gift Shop gives our passengers the option to shop for their family and friends (or themselves!) during...More

Reviewed 3 weeks ago

The ferry was very clean. Loading and unloading my car was very easy. The ship even has an onboard cafeteria with restaurant quality food. It is very family friendly. It even has a play are for the little ones. Traveling with kids onboar BC Ferries...More

Thank juanq276
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 2 weeks ago

Hi juanq276, Thank you for the 5 star rating! It’s great to hear that your family had a great experience on-board one of our vessels! I love that there's always a wide variety of tasty food to enjoy while visiting the Coastal Cafe. Thank you...More

Reviewed 4 weeks ago via mobile

I take BC Ferries all the time. I live on the mainland and have family on the island as well as a property that I rent out. I can’t say enough good things about BC Ferries. People complain that they are overpaid but I disagree....More

Thank Jane C
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 3 weeks ago

Hi Jane C, Thank you for the 5 star rating! It’s great to hear that your family has always had great experiences with our employees on-board our vessels. They are always certainly prepared to make sure that customers are assisted when needed. Thank you again...More

Reviewed 4 weeks ago

With the cost of the ferry we do not go over often and make at least a mini vacation of it. On this trip we went over to Victoria for two nights to take in the city. The ride is always scenic and we even...More

Thank Brian V
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 3 weeks ago

Dear Brian V, Thank you for taking the time to share your experience with us. It’s always a delight to see wildlife through Active pass, especially while enjoying food in the Pacific Buffet. We’ll be glad to see you again the next time you sail!...More

Reviewed 4 weeks ago

As it had been over 20 years since we last took our car over the Island we were a bit nervous about the procedure and getting lost in it. The process, however, was fairly straightforward. As you approach the terminal on the highway, electronic billboards...More

1  Thank septyandcindy
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 3 weeks ago

Dear Septyandcindy, Thank you for sharing your positive experience with us! I also love waiting at the Tsawwassen Quay market. It’s never boring while waiting for the next sailing, as there are so many shops to browse and food to eat. We look forward to...More

Reviewed 15 December 2017 via mobile

Waiting for a ferry is never fun, but at least you can get some very good food now at the Tswassen Terminal Fresh Salads, Sushi, SaltSpring Coffee, Gelato and my personal favourite - BBQ. THE PULLED PORK IS OUTSTANDING! Take extra napkins!More

Thank Richardthetravellguy
BCFCustomerCare, Customer Sales and Service Representative at BC Ferries, responded to this reviewResponded 5 weeks ago

Hi Richardthetravellguy, Thank you for the great review. I'm glad to hear you had a chance to check out some of the fantastic vendors at Tsawwassen Quay Market. When I travel, I love grabbing some delicious food (and lots of napkins) at the Quay before...More

Reviewed 10 December 2017

Been taking ferrys for over 50 years they have come a long way the boats are like a small scale cruise ship now the terminals are amazing if you have to wait on those long weekends when you have to waitMore

Thank Michael G
BCFCustomerCare, Customer Sales and Service Representative at BC Ferries, responded to this reviewResponded 14 December 2017

Hi Michael G., Thank you for taking the time to share your review. I always enjoy the many amenities that are offered on board, especially the Coastal Cafe and the Pacific Buffet. There's nothing like eating delicious food with a stunning view of the Salish...More

Reviewed 13 November 2017

Arrived early for our departure time and there were quite a traffic jam and took quite a while to book in. There should have been more control of traffic instead of a free for all, cars were basically going as for as they can, in...More

1  Thank Dave M
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 23 November 2017

Hi Dave M, Thank you for taking the time to share your experience. I am sorry to hear of your difficulty checking in, and can assure you that this is closely monitored by terminal management. If you do see anything that concerns you we want...More

Reviewed 13 November 2017

Efficient service. We used the ferry four times during our trip to the Island and enjoyed the experience. Polite and helpful staff.More

Thank Randellej
BCFCustomerCare, Customer Service and Sales Representative at BC Ferries, responded to this reviewResponded 23 November 2017

Hi Randellej, Thank you for taking time to share your review! It sounds as though you visited quite a few places on your trip, with four sailings total. Its great to hear you enjoyed exploring the Island, we love connecting all of our wonderful coastal...More

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Ask a question
Questions & Answers
Jean R
14 July 2017|
AnswerShow all 2 answers
Response from Kimberly H | Reviewed this property |
See the other answer. You drive to the Vancouver side of Highway 17 to the end in Tsawwassen. Just follow the signage to the appropriate toll gate.
0
Votes
MsFirstClass
2 June 2017|
AnswerShow all 7 answers
Response from peecee65 | Reviewed this property |
Hello Yes you can book on line either at BC Ferries or using BCF Connector. We used the BCF Connector, which included hotel pick up in Vancouver and drop off in Victoria. The bus ride to Tsawwassen was interesting, too... More
1
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Xprtrvlr
18 May 2017|
AnswerShow all 2 answers
Response from catherinemK1338XG | Reviewed this property |
Thank you Richard J B Personally I've never been inside that Hotel.. but it's probably your best bet.. enjoy!
0
Votes