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Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good16%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
About
Winter activities: skiing, snowboarding, snowmobile safaris, reindeer and husky safaris, horse back riding, snowshoeing, Northern Lights, ice-hotels, ice-fishing, photographing tours, helicopter flights, hot-air balloon, sauna, rally driving...more
Suggested duration: More than 3 hours
Contact
Myllyjoentie 2, Levi 99130, Finland
Website
+358 16 6393378
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Reviews (281)
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192 results
Traveller rating
147
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15
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LanguageEnglish
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All reviews helpful staff provide information went smoothly no issues travel agent these guys snow village reindeer sleigh ride ice hotel frozen lake trips activities roundabout companies lapland matters apartment
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1 - 10 of 192 reviews
Reviewed 2 October 2018 via mobile

The staff is very helpful and gave some really useful tips for our stay in Levi. They also suggested various places where we can go and see Northern lights without a guide.

1  Thank Mahima S
Reviewed 25 September 2018

Friendly service here at the office. The Kittila merch was well priced as well. We were able to book an excursion with them with great ease.

Thank ddub718
Reviewed 15 April 2018

Fantastic trip to Levi in first week of April during half term week. Family of four, kids aged 17 & 14 and first time skiiers. Stayed at the Levi Cottages booked through Inghams and also booked a beginner's ski package of 5 x lessons Mon...More

3  Thank jackiewooldridge100
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 18 April 2018

Dear Jackie, Thank you very much for your review and the so accurate description of Levi! Welcome to come and visit Levi again soon in the future. Sunny springtime greetings from the Levi Tourist Office team

Reviewed 22 March 2018

The tourist office is conveniently located, they're knowledgeable, helpful and very friendly. An added bonus is the Finnair representative that is there sometimes.

1  Thank Nicki1015
Reviewed 15 March 2018

Popped in during our weeks visit to Levi and found the staff very helpful and plenty of hints and tips on where and how to enjoy this great place even if you don't ski

1  Thank LynJ52
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 19 March 2018

Dear Lyn thank you for your great review! Welcome to visit us and Levi again in the future and why not this summer or autumn? Levi has some very beautiful colours and landscapes to show off. Best Greatings from the Levi tourist information team

Reviewed 24 February 2018 via mobile

Through the tourist office my friends and I purchased activities of husky sledding and arctic hunger games. They were very friendly and passionate about their businesses and both experiences were whilst cold, very enjoyable. Levi tourist office were also very helpful.

Thank Alex B
Reviewed 12 February 2018 via mobile

These guys work tirelessly to help and find suitable booking times and excursions. Patience is a virtue and these guys have it in abundance. Really make the holiday the best it can be by checking in here as soon as you can to sort out...More

Thank Holty-Fin
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 14 February 2018

Dear Guest, Thank you very much for the great review. Patience must be our second name when working in this busy environment so we are glad to hear when guests appreciate it! Welcome to visit anytime again and best greetings from the Levi tourist information...More

Reviewed 11 February 2018 via mobile

We booked a trip through the tourist agency for a private sleigh ride. Straight forward. We got everything we requested. Very good English spoken. Will use his facility again

Thank Sue_Fizio
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 14 February 2018

Dear Guest, thank you very much for the great review. It is good to hear we could be of help and assistance. Come and visit us in Levi again. Best Greetings from the Levi tourist information team

Reviewed 4 February 2018

We have often used the services of this office when visiting Levi. This time we booked our apartment and the reindeer ride. Laura was very helpful and everything went smoothly. Thank you x

Thank twineat38
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 14 February 2018

Dear Guest, thank you for the great review! Laura also say thank you and come and visit us again. Best Greetings from us all at the Levi Tourist office

Reviewed 24 January 2018

with the extremely helpful team of the Levi Tourist Office, we were able to create the perfect magical holiday for our kids that we had hoped for! It was simply amazing and they were all so helpful. The activities proposed were all great and the...More

1  Thank SandraH1033
LeviTouristOffice, other at Levi Tourist Office, responded to this reviewResponded 27 January 2018

Hi, Thank you for your review! We are happy to hear, that you liked Levi a lot and especially we are happy to hear we helped you to organize nice holiday. Have a nice time back at home and welcome again one day to Levi!...More

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Questions & Answers
Ask a question
kekenu
8 October 2018|
Answer
Response from LeviTouristOffice | Property representative |
Dear Guest, this is still hard to say. We have some preserved snow but the forecast is warm for this week and without artificial snow we cannot officially open the slopes. Of course the situation can change all of a sudden... More
0
Votes
K7467VCemmab
21 September 2018|
Answer
Response from LeviTouristOffice | Property representative |
Hi Emma! There is many options to do the snowmobile safari, and also one company provides the snowmobilesafari for children. Departure places are on the walking distance from your hotel. More information from levi.fi/en... More
0
Votes
Thomas C
21 February 2018|
AnswerShow all 4 answers
Response from Holty-Fin | Reviewed this property |
I'd go with Lucia's suggestion. the staff at the tourist office are very helpful and knowledgeable; if they don't have an answer they'll find it within 24 hours for you.
1
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