Sugarloaf Mountain
Sugarloaf Mountain
4.5
Golf Courses • Ski & Snowboard Areas
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About
Sugarloaf Mountain Resort in Maine is one of the top year-round destinations in New England. Sugarloaf is the largest ski area east of the Rockies, with trails and glades spread across Sugarloaf Mountain, Brackett Basin and Burnt Mountain. Additionally, the resort offers many winter activities including skiing, snowboarding, tubing, nordic skiing, snowshoeing, concerts, slopeside lodging and terrain parks. Summer offerings include golf, hiking, mountain biking, moose view tours plus facilities to host conferences and weddings.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
251 reviews
Excellent
180
Very good
48
Average
8
Poor
8
Terrible
7

Brian M
2 contributions
Jan 2023 • Family
Ability to adjust multi-day ticket dates when you only use 1 day. I only used one day as my daughter was sick and we couldn’t continue our weekend. Staff was not helpful nor understanding in this matter. Website stating “policy” is not easy to track down.

Snowboarding coach was not equipped to coach a beginner 10 year old.
Written 16 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Es K
23 contributions
Dec 2022 • Family
Trails that were closed were not marked either on the app or interactive trail map forcing us to go to either very icy or trails with tons of moguls!
Scout that has a “smiley face” as easiest way down was full of moguls with many crying children and struggling skiers that were not expecting something so challenging.
Very icy terrain was not marked off and caused my daughter a head injury and had to be taken down the mountain by ski patrol
Written 29 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

patiopaco
Hallowell, ME13 contributions
Mar 2022 • Family
I mistakenly purchased a four pac of passes for myself on a Black Friday special. They were supposed to be for my family. When we arrived at the ticket window yesterday and learned of this mistake the woman at the counter refused any credit, discount or anything. We had to pay window prices on a Saturday. It is March 7th there is no way I can ski three more times this season and she said they don’t carry over to next year. This is not how you should treat customers. Even some sort of small discount would have made a difference. But she was adamant there was nothing she or sugarloaf would do. I will think very hard about bringing my family back. Yes I should have read the fine print but I’m not asking for 100% refund.
Written 6 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Logan V
1 contribution
Feb 2022 • Friends
I’ve been going for the years and have had some of the best times of my life at sugarloaf! All the locals are so nice! After a great day of skiing the bars and restaurants are so fun! Make sure to get a bag burger!
Written 28 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SaltyNewEngland
Providence, RI10 contributions
Feb 2021 • Friends
Sugarloaf- every trail is a fairway and the lift systems always break. Got yelled at for not having my face covering on in line(outside)... you pay over $100 to stand in a line...only ski midweek to avoid that...during covid all ski mountains have been short staffed due to mandates from the big corporations that own them. Tragically sugarloaf has some of the longest runs in the east... with no base to summit lift to enjoy them. Killington, jay peak, cannon, or wildcat are better places IMO
Written 23 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gene R J
Silver Spring, MD8,530 contributions
Jun 2021
We stopped here on our drive from Skowhegan to Lewiston, a pleasant drive from the woods to hay and corn farmland. Seeing 4,237 Sugarloaf Mountain with its steep runs, multiple lifts and 350,000+ skier visits a year, I understand its reputation as the East's top skiing spot, competing with Killington in Vermont. Its active even now with diners, hikers and bikers.
Written 19 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kane W
1 contribution
Apr 2021
This review is specific to my experience trying to sno-go at Sugarloaf. I'm a competitive athlete/ instructor on the sno-go, and I was very excited to come see what Sugarloaf had to offer in terms of terrain and difficulty.

Despite being a premiere partner with snogo, they arbitrarily limit the lifts you're allowed to use to only beginner terrain, and half of those lifts are closed mid week. It's like going to Disneyland and only being allowed to ride the hotel escalator because the staff aren't familiar with the shoes you're wearing. Keep in mind that all mountain access is granted to skiers and snowboarders, just not the snogo. Despite advertising it as an option. And being a Boyne resort. And being a snogo premiere partner.

The lazy answer I got when I tried to find out why they weren't allowing me on the lift was "conditions". When I tried to speak to guest services about it, they just repeated the same information with no explanation.

If these things had been adequately explained on their website I wouldn't have had to waste an entire day driving up, setting up my equipment, checking in to a hotel and getting on to the snow only to find out I wasn't actually allowed to do anything. Only reason this review is 2 stars instead of 1 is because of my albeit brief interaction with hotel/lift staff who were very friendly and tried to help, but in the end got shut down by management.

tl:dr This is not a snogo friendly resort despite pretending to be one. If you plan to start riding a snogo/ are experienced and want a lot of terrain, go to Sunday River.
Written 6 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Patrick H
6 contributions
Mar 2021
Got scammed by Boyne Associates , corporate owners of Sugarloaf Mountain Resort. Paid for tix via Working Advantage during COVID last spring and they would not honor them this spring. Boyne got my money, hundreds of $$$ and refused to provide tix this March. Scammed. Too bad. Doubt this would have happened under old ownership. BUYER BEWARE. I cant begin to tell you how disappointed I was with the ticket sales office.
Written 25 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Beachgrl32
Carrabassett Valley, ME2 contributions
Mar 2021 • Family
We checked-in last evening and were disappointed to find that our Internet did not work. And, despite assistance from a sweet tech person who came to our condo, we still have no WiFi access nearly 24 hours after checking-in. They gave us a $100 credit for this evening but they offered no alternative for WiFi access. This is just the main issue. This doesn’t even touch upon the antiquated decor of the condo we are in as part of the Snowbrook condo community.
Written 13 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Carol Childs
Marstons Mills, MA12 contributions
Feb 2021
Great mountain for beginners, easy to advance. Had so much fun in the outdoors.
Many different nooks to find. An adventure
Written 19 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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