We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

New Lanark World Heritage Village

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: | New Lanark Mills, Lanark ML11 9DB, Scotland
Phone Number:
+44 1555 661345
Website
Today
10:00 - 16:00
Open now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: 2-3 hours
Description:

Nestled in Lanarkshire's Clyde Valley just 1 hour from Glasgow and...

Nestled in Lanarkshire's Clyde Valley just 1 hour from Glasgow and Edinburgh, New Lanark World Heritage Site is internationally famous for its historic buildings, beautiful landscape and over 200 years of significant social history. The mill village was founded & built in 1785 by David Dale and Richard Arkwright, and then managed for 25 years from 1800 by the pioneering Robert Owen. New Lanark is now recognised as one of Scotland's six UNESCO World Heritage Sites of 'outstanding universal value' and welcomes over 300,000 site visitors annually. At New Lanark today you can still wonder at the stunning architecture and enjoy the beautiful landscape - but there's a lot more on offer... Visitors can explore the history of the village through the New Lanark Visitor Centre and enjoy stunning woodland walks through the Falls of Clyde Wildlife Reserve to see the famous waterfalls. The Mill Café serves up a range of delicious home baking, hot lunches, tea, coffee and New Lanark Ice Cream. The Mill Shop offers a delightful range of gifts, Scottish produce and New Lanark Wool which is spun on-site using historic textile machinery. Visitors can even wake up in a World Heritage Site by staying at the New Lanark Mill Hotel, Wee Row Hostel or Self-catering Waterhouses which rest on the banks of the River Clyde.

read more

TripAdvisor Reviewer Highlights

Read all 695 reviews
Visitor rating
  • 411
    Excellent
  • 173
    Very good
  • 32
    Average
  • 9
    Poor
  • 14
    Terrible
A super afternoon - must come back with the grandchildren!

I have driven past the road signs to New Lanark so many times and have never been before. What a superb heritage site it is. Bit of a trek down from the car park - didn't bother... read more

4 of 5 bubblesReviewed yesterday
Martin D
,
Newcastle upon Tyne, United Kingdom
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

695 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 639: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
44 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

I have driven past the road signs to New Lanark so many times and have never been before. What a superb heritage site it is. Bit of a trek down from the car park - didn't bother us but might be a toil for some. Warm welcome at the Visitor Centre and the 3D hologram Annie McLeod experience is worth... More 

Helpful?
Thank Martin D
Level Contributor
51 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Lovely period village bit difficult to access from car park in wet & frosty conditions does attract lots of visitors . Hotel is a bit functional loses some of the characteristics of the Village inside and prices may appear a bit steep for quality of fair

Helpful?
Thank Colin G
Dundee
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Great day out. Gorgeous building and setting, lots to do, great food in the restaurant and cafe. Highly recommend a day out here.

Helpful?
Thank DundeeTravelfan
London, United Kingdom
Level Contributor
88 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

There are lots of buildings and the museum to explore so allow plenty time. However main problem is the lack of interpretation about the place and exhibits, once they get that sorted it will be great.

Helpful?
Thank BlueGuru5000
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi BlueGuru5000, Thanks for taking the time to leave us a review. I'm glad to see that you think there's lots to see & do at New Lanark, but sorry that you feel there is a lack of interpretation. In the near future we will be reviewing our entire site interpretation & signage plan so it's useful to know how... More 

Falkirk, Scotland, United Kingdom
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Wandered around after a wedding! Lovely staff and very friendly!! Lots to explore and heading back in summer to see the falls

Helpful?
Thank 885lynsey
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi Lynsey, Thank you very much for taking the time to give us this great review! We're delighted to hear that you enjoyed your time in our historic village and even more so that you're planning to return again in the summer! Best wishes, Melissa New Lanark Trust More 

Wishaw, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

Having visited before and taken up the option of an annual pass, my wife and kids returned to be denied entry. Apparently I needed to be there, despite my wife and kids having been there with me when we took out the card. This wasn't explained when we took the annual pass option out. When I called to complain, I... More 

Helpful?
1 Thank thetrurolion
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi thetruelion, I'm so, so sorry to hear about this experience you've had. Can you please contact us at your earliest convenience and let us know the date you visited so we can investigate this situation further? You can reach us by emailing marketing@newlanark.org My sincerest apologies, Melissa New Lanark More 

Biggar, United Kingdom
Level Contributor
733 reviews
287 attraction reviews
common_n_attraction_reviews_1bd8 747 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We called in at the Centre on a Monday in mid-December with the intention of enjoying the “Spirit of Christmas” ride (which replaces the Annie MacLeod experience at this time of year). The ride is included in the Visitor Pass which costs £9.50 per person and £2.00 for 2 year olds and under (valid for one year) and also gives... More 

Helpful?
Thank Rantin rover
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi there, Thank you for taking the time to leave this very detailed review. We're pleased to hear that you and your family passed an enjoyable day at New Lanark during the festive period when the Spirit of Christmas Ride was in operation. We'll hopefully welcome you and your wife back again soon! Kind regards, Melissa New Lanark Trust More 

Strathaven
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited New Lanark Christmas experience today..Thought it was a bit pricey when booking..It was super value with fantastic staff who all spoke to the kids. Santas grotto was one of the best we have visited over the years.. Thank you for a great day..Christmas experience ride kids loved it so much we did it twice..

Helpful?
Thank Mhairic4
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi Mhairi, Thank you very much for taking the time to leave us this fantastic 5* review! We're delighted to hear that you and your family had an enjoyable day at our Christmas Events. Kind regards, Melissa New Lanark Trust More 

Glasgow, United Kingdom
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Today we visited here with our 6year old son and 18month old son. What a fantastic day from start to finish. The main thing I want to point out is how extremely friendly and helpful all the staff were throughout the whole experience. From the gentleman directing us at the top of the road to the lady serving ice cream.... More 

Helpful?
Thank Moff19
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi Moff19, Thank you SO much for taking the time to write this wonderful review. We're so glad to hear that you and your family had an enjoyable day out at our Christmas Events. We'll be sure to share your very kind comments with our New Lanark Elves (staff!) who will be pleased to hear that they added to your... More 

Manchester, United Kingdom
Level Contributor
334 reviews
267 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 29 November 2016 via mobile

As someone who was brought up in styal quarry bank mill I thought that I had seen it all However new lanark is such an amazing experience that you have to visit. the array of buildings and what you see is magnificent. Don't miss it.

Helpful?
1 Thank aellituv
DevelopmentTeam, Marketing and PR Officer at New Lanark World Heritage Village, responded to this review

Hi Aellituv, Thank you so much for writing this glowing review! We're delighted to hear that you had an 'amazing experience' visiting our site seeing our architecture, learning about our history and enjoying our beautiful surroundings. New Lanark is managed by an independent Scottish charity, the New Lanark Trust so by spending time in the village you are contributing the... More 

Travellers who viewed New Lanark World Heritage Village also viewed

Rosebank, South Lanarkshire
Lanark, South Lanarkshire
 
Carluke, South Lanarkshire
West Calder, West Lothian
 

Been to New Lanark World Heritage Village? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of New Lanark World Heritage Village and other visitors
5 questions
Ask a question
Glasgow, United Kingdom
over a year ago
Vancouver, Canada
Leicestershire UK
over a year ago

See all questions (5)

Questions? Get answers from New Lanark World Heritage Village staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?