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Varadero Tour Taxi

Calle Ruiz Numero 6911, Matanzas 40100, Cuba
+53 5 2952260
Website
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Review Highlights
Excellent Tour Guide

We need to say thank you Varadero Taxi Tour forward the brilliant & excellent tour guide... read more

Reviewed 5 September 2017
1812kwc
,
Toronto, Canada
Awful guidr

Our guide was lazy and uninformed. They were late picking us up and we left varadero an hour before... read more

Reviewed 24 August 2017
Tlk30
,
Williamsport, Pennsylvania
via mobile
Read all 63 reviews
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Overview
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Varadero Tour Taxi is a team of professional chauffeurs and tour guides specializes in one day guided tours from Varadero to Havana city and many other famous tourist destinations in Cuba. We carry a pool of well maintained vintage American and modern days cars serving as Varadero to Havana tour taxis. Varadero Tour Taxi is managed by Cuban tourist industry experts who offers over 20 years of industry experience delivering an outstanding specialized Varadero to Havana guided tour service in an economical, safe and full of fun manner for Canadians, Europeans and other international tourists to Varadero who wants to experience a memorable Varadero to Havana trip and other famous Cuban destinations.
  • Excellent78%
  • Very good12%
  • Average4%
  • Poor3%
  • Terrible3%
Travellers talk about
“vintage car” (9 reviews)
“old havana” (7 reviews)
Closed Now
All hours
Hours Today: 8:00 AM - 8:00 PM
LOCATION
Calle Ruiz Numero 6911, Matanzas 40100, Cuba
CONTACT
Website
+53 5 2952260
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Reviews (63)
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1 - 10 of 54 reviews

Reviewed 5 September 2017

We need to say thank you Varadero Taxi Tour forward the brilliant & excellent tour guide - knowledgeable, organized and fun to us. we were totally delighted with his attention & care. He make our tour wonderful and have a great time in Varadero &...More

Thank 1812kwc
Reviewed 24 August 2017 via mobile

Our guide was lazy and uninformed. They were late picking us up and we left varadero an hour before we were supposed to. She had no clue about the itinerary the company provided. She said if there's anything you want to know just ask. Um...More

Thank Tlk30
David_VTT, Guest Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 25 August 2017

Hi Tara, sorry to hear about your honest and unsatisfactory feedback. Based on on review, we completely suspended our Havana to Varadero service to further investigate the incidence. We really appriciate your feedbook. Regards Alex

Reviewed 9 August 2017

I arranged this trip from our hotel in Varadero to Havana with Alex who was brilliant. Everything went ahead a planned and was so easy to organise. Our driver Abel turned up on time he was very friendly but spoke very little English, he was...More

Thank andyandemma2017
A TripAdvisor Member
25
Reviewed 26 July 2017 via mobile

I have arranged the Varadero - Havana trip in a matter of hours, by email. The plan that has been presented to me was folowed precisely. The trip has been amazing! ! And it was thanks to Abel (the driver) and Leo (the guide). Great...More

Thank A TripAdvisor Member
Reviewed 25 July 2017

Alex was our contact and replied to all inquires in a timely fashion. We booked the day tour in Havana. Round trip starting in Varadero. Our driver/guide was Lisandro Hernandez. Lisandro showed up on time and provided us with information as we toured. Sometimes I...More

Thank LVPToronto
Reviewed 22 July 2017

We had a great day in Havana! Taxi arrived on time. Although the driver didn't speak English our tour guide did and he did a great job of sharing his knowledge of Cuban history with us. Car was air conditioned. It was a very organized...More

Thank J J
David_VTT, Guest Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 23 July 2017

Thank you for your positive feedback about our service, with respect to choice of restaurants for families with kids, we will communicate your suggestion to our tour guides. We appreciate your feedback and looking forward to serve you again. Kind Regards David

Reviewed 19 July 2017

So we decided based on previous reviews to book a taxi tour online and Alex was our contact. He swiftly replied and for 145 CUC we would have a private tour and guide (don't look on the website prices at least you can get it...More

Thank KimNL
David_VTT, Guest Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 23 July 2017

Hi Kim, we are extremely sorry to hear about your negative experience about our service. We discussed your review and investigated the incidence in our meeting. It was a miscommunication between our crew and dispatcher that ended up in a wrong hotel and lost a...More

Reviewed 16 July 2017

We stayed at the Iberostar Laguna Azul Hotel in Varadero and as one of the extra excursions we hired a tour guide to take us through Havana privately instead of with the tour bus. It was a wise option as we had more freedom and...More

Thank lit1973
David_VTT, Guest Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 23 July 2017

Thank you very much for reviewing our service on TripAdvisor and looking forward to serve you again. Kind Regards David

Reviewed 11 July 2017

We hired Varadero Tour Taxi to pick us up at Havana Cruise Terminal and take us on the posted tour "Inside Out". The guide and driver were very nice. Paid for an entire day and was returned to the ship within four hours and only...More

Thank wonsow
David_VTT, Public Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 14 July 2017

Dear Valuable client, We do appreciate your feedback. We investigated and discussed you feedback in our meetings. Cruise ships are recently started to dock at Havana after Obama's ease of Cuba-America relationships. We recently stared entertaining cruise-ship guests. Your feedback identified areas of improvements to...More

Reviewed 24 June 2017

The tour guide and the driver were very professional. I told the guide that we do on our own way upon arrival in Habana but she is reluctant, she said she's worried and she's responsible for our safety, so we did not go on our...More

Thank Noel N
David_VTT, Guest Relations Manager at Varadero Tour Taxi, responded to this reviewResponded 23 July 2017

Thank you very much for reviewing our service on TripAdvisor and looking forward to serve you again. Kind Regards David Guest Relation Manager

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Ask a question
Questions & Answers
robin g
8 October 2017|
Answer
Response from andyandemma2017 | Reviewed this property |
Hi I think it worked out at about £165 for the day. we went in August 2017 with Varadero taxi's. Got picked up at 8.30am and got dropped off at 7pm. We had a fantastic driver Abel and a very competent guide Raul. Abel didn't... More
0
Votes
Carstaeli
23 February 2015|
AnswerShow all 4 answers
Response from David_VTT | Property representative |
Yes we do
0
Votes