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Harriet Kelsall Bespoke Jewellery

Fairclough Hall Farm Halls Green | Halls Green, Hitchin SG4 7DP, England
+44 1462 790565
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Review Highlights
Amazing Company, 5* Bespoke Engagement Ring

I had a telephone consultation with the amazing Alice, she was amazing! She sketched the most... read more

Reviewed 2 weeks ago
Ben-Jamin F
via mobile
Fantastic

Absolutely fantastic place. Amazing bespoke jewellery that definitely says what it needs to! Will... read more

Reviewed 4 weeks ago
jennywilliams4
,
Stevenage, United Kingdom
Read all 17 reviews
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Overview
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Harriet Kelsall Bespoke Jewellery is one of the UK's leading bespoke jewellery companies. Founded in 1998, it is headquartered in an award-winning refurbished Tudor barn in the North Hertfordshire village of Halls Green, incorporating a design studio, coffee shop, workshop and showroom. In addition, a retail showroom and design studio can be found in Green Street, central Cambridge and Regent’s Park Road, Primrose Hill. Recognised as an innovative and industry leading company, Harriet Kelsall Bespoke Jewellery was selected as one of the first 20 companies worldwide to hold a Fairtrade gold licence. It was also selected as the Fairtrade Foundation's choice of ‘luxury bespoke jeweller’. Membership of the Responsible Jewellery Council soon followed and the business was the first independent to be certified by both organisations.
  • Excellent84%
  • Very good11%
  • Average0%
  • Poor0%
  • Terrible5%
Travellers talk about
“jewellers” (4 reviews)
“workshop” (2 reviews)
Open Now
Hours
Hours Today: 10:00 AM - 6:00 PM
LOCATION
Fairclough Hall Farm Halls Green | Halls Green, Hitchin SG4 7DP, England
CONTACT
Website
+44 1462 790565
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Reviews (17)
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"engagement ring"
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"jewellers"
in 4 reviews
"workshop"
in 2 reviews
"jewelry"
in 9 reviews
"designing"
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1 - 10 of 17 reviews

Reviewed 2 weeks ago via mobile

I had a telephone consultation with the amazing Alice, she was amazing! She sketched the most perfect ring and then the gold smiths turned it into reality! Nothing was to much, super friendly, super kind and the best service! I even got a booked made...More

Thank Ben-Jamin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Absolutely fantastic place. Amazing bespoke jewellery that definitely says what it needs to! Will definitely recommend.

Thank jennywilliams4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 4 weeks ago

Hi Jenny, thank you so much for your lovely 5* review! We're so glad you enjoyed your visit and hope to welcome you back soon. Best wishes, HK Bespoke

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Reviewed 26 June 2018 via mobile

I had wanted to get my girlfriend (now fiancée) a very particular ring and when I went to buy it, it had already gone. After the initial panic I contacted Harriet Kelsall and tried to remember everything I could and describe the ring to them....More

Thank edwardcoldbeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 27 June 2018

Dear Edward, Thank you so much for taking the time to write such a lovely review. We are absolutely delighted to hear that you are so pleased with your unique engagement ring and that you thoroughly enjoyed the experience of commissioning a piece of bespoke...More

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Reviewed 11 June 2018

Looking for an engagement ring seemed such a daunting task with so many options. That was until I came across HK. From the start I knew they would be the company to make me the ring of my dreams. Laurie and the team were fantastic...More

Thank prattttt2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 13 June 2018

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed every element of the bespoke experience and that the ring we designed and made for you fulfilled all of your dreams. We're really looking...More

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Reviewed 16 May 2018

Chloe and the rest of the HK team: An absolutely massive thank you. The ring you designed and created is absolutely beautiful and even more amazing than I ever imagined. Thank you so much for turning some initial sketchy thoughts into something beyond amazing. The...More

Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKBespoke, Owner at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 17 May 2018

Dear Anna, thank you so much for taking the time to write such a lovely review. It’s wonderful to hear that Chloe and the team were able to turn your ideas into reality and transform a piece of family jewellery into something you can wear...More

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Reviewed 23 September 2017

I wanted my wedding ring re-designed and made larger. I also wanted a style that would let my engagement ring sit snugly by it. As I have short fingers, 2 rings look busy. Alice suggested combining the re-designed wedding ring and the stone setting of...More

1  Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HKBespoke, Public Relations Manager at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 30 October 2017

Hi Barbara, how could we have missed such a lovely review! Thank you so much for taking the time to write about your experience. We're so pleased to hear that you love your re-designed ring and that Alice found the perfect solution for your needs....More

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Reviewed 6 June 2017

Absolutely brilliant experience with HK jewellery. My designer was Alice and she was a great help in designing my engagement ring. She willingly listened to my ramblings as to what I wanted the ring to look like and managed to come up with something resembling...More

2  Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Web Content and Marketing Assistant at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 7 June 2017

Hi Simon, thank you so much for taking the time to write such a lovely review. We’re so pleased that the final engagement ring was such a perfect representation of yourself and your partner (even though it may not have been what you originally imagined!)...More

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Reviewed 28 February 2017

I would not advise using this company. Similarly to other posters on this thread, I have been disappointed by the quality of the wedding ring provided by this company, and they have failed to respond adequately to complaints. I approached Harriett Kelsall particularly because I...More

1  Thank Bexbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BexHowarth, Manager at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 8 March 2017

We are very sorry to read this review. We have been trying to contact you by both phone and email for a number of weeks prior to this review without success. We understand that wedding rings (and all the jewellery we design and make) is...More

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Reviewed 10 December 2016

The perfect choice for Maia's birthday party. All 8 of her friends had great fun with Holly making hair slides, bracelets etc. We were downstairs in the relaxing coffee area and could hear the girls having fun. A great choice and big thanks to Rebecca...More

1  Thank Blakkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Web Content and Marketing Assistant at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 19 December 2016

Hi there, Thank you so much for such a lovely review! We're delighted that Maia enjoyed her birthday party, it was a joy to host such a lovely group. It's great to hear you managed to relax and enjoy our coffee shop too. We hope...More

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Reviewed 29 October 2016

When my fiance and I went to local jewellers to look at wedding rings, we were disappointed with the service and treatment we were given and didn't really know where to look next. However, we stumbled across an advert for Harriet Kelsall in a village...More

1  Thank EONeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachel M, Web Content and Marketing Assistant at Harriet Kelsall Bespoke Jewellery, responded to this reviewResponded 19 December 2016

Hi there, How could we miss such a lovely review?! Thank you so much for sharing your experience and congratulations on your marriage! We're delighted that you enjoyed being part of the design process and that you love your finished rings. We hope to welcome...More

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