We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Macallan Distillery

Closed Now: 12:00 PM - 6:00 PM
Open today: 12:00 PM - 6:00 PM
Review Highlights
Excellence Distilled

This tour was absolutely fantastic. They have clearly spent an impressive amount on not only their... read more

Reviewed yesterday
Matthew C
via mobile
Brand New Visitor Center

The Macallan Distillery visitor center was just renovated and reopened in June of this year, and... read more

Reviewed 3 days ago
corathomps
,
Virginia
Read all 566 reviews
344
All photos (344)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“pillars tour”(23 reviews)
“our tour guide”(49 reviews)
“visitor center”(21 reviews)
About
Closed Now
Hours Today: 12:00 PM - 6:00 PM
See all hours
Local Weather
Powered by Weather Underground
Dec
Jan
Feb
Contact
Charlestown of Aberlour, Aberlour AB38 9RX, Scotland
Website
+44 1340 872280
Call
Improve This Listing
Recommended experiences in and around Aberlour
from US$ 319.10
More Info
from US$ 125.60
More Info
from US$ 57.70
More Info
Reviews (566)
Filter reviews
481 results
Traveller rating
305
100
39
20
17
Traveller type
Time of year
LanguageEnglish
More languages
305
100
39
20
17
Show reviews that mention
All reviews pillars tour our tour guide visitor center new building great tour no doubt whisky making interactive displays high tech space age under construction state of the art book in advance worth the trip whole process an excellent job trip to scotland
FilterEnglish
Updating list...
1 - 10 of 481 reviews
Reviewed yesterday via mobile

This tour was absolutely fantastic. They have clearly spent an impressive amount on not only their new eco-friendly facility but also the tour itself. Everything about this tour was better than expected. Immediately on arrival the staff bent over backwards to be accomodating, greeting us...More

Date of experience: December 2018
Thank Matthew C
Reviewed 3 days ago

The Macallan Distillery visitor center was just renovated and reopened in June of this year, and WOW. The facility is amazing; so modern and state of the art, which provides a cool juxtaposition to the more traditional distilleries in the area. The tour itself is...More

Date of experience: December 2018
Thank corathomps
Reviewed 5 days ago via mobile

Fantastic tour experience! The staff were extremely welcoming and willing to share their knowledge on all things whiskey distilling and Scotland. The new distillery and visitor centre is a masterpiece of engineering and really offers a new world experience for visitors. Whiskey experts and enthusiasts...More

Date of experience: December 2018
Thank aaronhP1730RW
Reviewed 1 week ago

Following our visit earlier this year this was our first experience of the new visitor centre, oh dear MacAllan what have you done, the place lacked that personal touch the old shop used to have, the lighting could have been better and the centre was...More

Date of experience: December 2018
2  Thank Lakesholly
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear Lakesholly, Thank you for taking the time to write your recent review of The Macallan. I am sorry to hear that we did not meet your expectations. We believe our team fill the visitor experience with personality and soul and it seems that on...More

Reviewed 1 week ago

As a local I have been on a variety of Distillery tours in the area but this was excellent and one I will be recommending to visitors. Yes it looks different in a futuristic way but I liked it. All members of staff were happy...More

Date of experience: December 2018
Thank William A
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 1 week ago

Dear William A, Thank you for taking the time to write your wonderful five star review of The Macallan. It is great to hear that you enjoyed your experience with us, and that you found our team to be "happy and smiling and great ambassadors...More

Reviewed 2 weeks ago

The Maccalan distillery has to be booked in advance. The new distillery has a very modern futuristic view. It cannot hide that is a huge whisky factory, the Old still building is also still in tact. The new distillery and Experience Center has cost £...More

Date of experience: June 2018
1  Thank BasBrand2
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 2 weeks ago

Dear BasBrand2, Thank you for taking the time to write your lovely five star review of The Macallan. Our new distillery and visitor experience is indeed very modern. We do advise booking tours in advance, especially in the summer months as tours are quickly fully...More

Reviewed 2 weeks ago via mobile

Had been looking forward to seeing the new building after the millions that has been spent on it but I was a bit disappointed. Perhaps I'm just old fashioned as I love the history of an old distillery, the buildings the smell, the equipment &...More

Date of experience: November 2018
1  Thank Roam40362691608
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 2 weeks ago

Dear Roam40362691608, Thank you for taking the time to write your recent review of The Macallan. It is great to hear that you found the price of our tour to be good, and that "the staff were lovely". We understand that our new distillery and...More

Reviewed 3 weeks ago

Toured here this month, beautiful place and new building but did miss the 'original' whiskey distillery. All modernised now, very interesting tour and detailed. Well worth the ticket price and the amount of whiskey you got at the end. Staff were all amazing and very...More

Date of experience: November 2018
Thank megan691
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 3 weeks ago

Dear megan691, Thank you for writing your review of The Macallan following your visit with us earlier this month. It is great to hear that you thought the tour was a "very good price", that you found the team with be "amazing and very knowledgeable"...More

Reviewed 4 weeks ago via mobile

The Macallan was one of five distilleries that we visited during our trip to Speyside. And from the moment you arrive at the property you know you are standing in front of something very special and unique. It runs contrary to all other distilleries in...More

Date of experience: November 2018
Thank Happiness47571534647
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 3 weeks ago

Dear Happiness47571534647, Thank you for writing your five star review of The Macallan. It is great to hear that you found the tour "included every bell and whistle they could come up and the results are quite stunning". Linda is an incredibly knowledge member of...More

Reviewed 4 weeks ago via mobile

It’s a little bit of a journey getting to the distillery but you might just be more enchanted by the rolling hills, colorful forests and streams than the whisky itself. The distillery is built into the natural landscape so if you think you see windows...More

Date of experience: November 2018
Thank littlehighlittlelow
Macallan1824, Visitor Experience Manager at The Macallan Distillery, responded to this reviewResponded 3 weeks ago

Dear littlehighlittlelow, Thank you for writing your lovely five star review of The Macallan, I really enjoyed reading your detailed review. It is great to hear that you enjoyed all the different elements of the tour and tasting, and that you found the tour guide...More

View more reviews
Nearby
Nearby HotelsSee all 2 nearby hotels
Craigellachie Hotel
687 reviews
1.06 km away
The Mash Tun
279 reviews
2.07 km away
Dowans Hotel
324 reviews
2.64 km away
Eastbank Hotel
75 reviews
4.58 km away
Nearby RestaurantsSee all 8 nearby restaurants
The Copper Dog
501 reviews
1.06 km away
The Dowans Hotel
176 reviews
2.64 km away
Archiestown Hotel
58 reviews
4.80 km away
Toots Cafe Bar & Bistro
18 reviews
4.81 km away
Nearby AttractionsSee all 13 nearby attractions
Speyside Cooperage Visitor Centre
107 reviews
1.41 km away
Telford Bridge
59 reviews
.99 km away
The Macallan Visitor Centre
46 reviews
1.20 km away
Questions & Answers
Ask a question
margaret d
6 October 2018|
Answer
Response from cardhu1959_11 | Reviewed this property |
Yes it is so is Cardhu up the road 🥃
0
Votes
Maggie M
26 September 2018|
AnswerShow all 6 answers
Response from 332JimP332 | Reviewed this property |
Two very similar big corporate distilleries. if you wanted variety I would recommend Glenfarclas or Cragganmore. Both easy from Macallan. Go for variety not just the big popular ones. Cragganmore is a really delightful... More
0
Votes
EfkaM
5 September 2018|
AnswerShow all 14 answers
Response from BL2007 | Reviewed this property |
We opted to use a car service that charged by the hour. When I did the math, it was equivalent to what I would have paid for the train there for 2 people. Truly, I would suggest driving yourself or the car service as it’s 3... More
1
Vote