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White Island Tours

Whakatane 3120, New Zealand
+64 800 733 529
Website
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Review Highlights
Outstanding

Unfortunately our planned visit day was cancelled due to poor weather, however the White Island... read more

Reviewed 10 October 2016
Andrew M
Surreal

The trip out to White Island was the highlight of my New Zealand trip. It was so surreal and really... read more

Reviewed 9 October 2016
katkit77
via mobile
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Join the White Island Tours crew aboard the luxury cruiser 'PeeJay' for a 6 hour adventure to explore New Zealand's only active marine volcano - White Island. Sitting 49km off the coast of New Zealand's North Island, this is one of the world's most accessible live volcanos. With the majority of the volcano sitting beneath the sea it means we are able to disembark directly into the crater complex - no mountain climbing required. Being a live volcano there is little doubt that White Island is home to New Zealand's most impressive geothermal activity. Visitors are able to get up close to roaring steam vents, bubbling pits of mud, hot volcanic streams and the amazing lake of steaming acid. The vivid hues of yellow and orange resulting from the abundant sulphur on the island make it a photographer's dream. Experienced guides will lead visitors on a two hour exploration of the inner crater, providing a fascinating commentary on the geology of the island as well as stories of attempts to mine sulphur. Along with volcanic and geothermal features, you will see the remains of the sulphur factory which have survived multiple eruptions since being abandoned in the 1930s. Once back aboard PeeJay there may be time for a swim from the boat before being served a light packed lunch which can be enjoyed while viewing the outer walls of the island where Pohutukawa forests grow and large Australasian Gannet colonies exist. Our journey home often provides the opportunity to spend time viewing dolphins, whales and other marine life. We hold the necessary government permits to interact with these animals and it's a great way to end an already amazing day. Tours depart daily (weather permitting) from Whakatane.
  • Excellent85%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“active volcano” (153 reviews)
“live volcano” (59 reviews)
“gas mask” (54 reviews)
LOCATION
Whakatane 3120, New Zealand
CONTACT
Website
+64 800 733 529
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Reviews (765)
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151 - 160 of 691 reviews

Reviewed 10 October 2016

Unfortunately our planned visit day was cancelled due to poor weather, however the White Island people kept in constant contact and offered the opportunity to go the next day, weather permitting. Was impressed with the equipment and vessel(s) and the knowledge and skill of the...More

Thank Andrew M
Management response:Responded 10 October 2016

Hi Andrew M, Thank you for taking the time to leave a review and share your experience. It was great to hear that you enjoyed your visit to White Island with us; we were particularly thrilled to hear that you considered it to be the...More

Reviewed 9 October 2016 via mobile

The trip out to White Island was the highlight of my New Zealand trip. It was so surreal and really amazing to get to go on a active marine volcano. It was great. I really appreciated Pete (Peter?) He was very welcoming and very easy...More

Thank katkit77
Management response:Responded 10 October 2016

Hi katkit77, Thank you for taking the time to leave a review. We're thrilled to hear that you had such a great time visiting White Island with us, and in particular, appreciated the Peter's efforts. Thank you for you kind recommendation, and we hope you...More

Reviewed 8 October 2016 via mobile

We went out today, very lucky with our timing, trips the previous 2 or 3 days were cancelled. Fantastic staff, excellent guides, very safety conscious, friendly & knowledgable (thank yous to Hayden & Simone who looked after our group on the island). Visited an Indonesian...More

Thank 57kated2015
Management response:Responded 11 October 2016

Hi 57kated2015, Thank you for taking the time to leave such a comprehensive review. We're thrilled you enjoyed your time visiting White Island with us (even though the weather delayed your departure initially) and particularly loved your description about island's landscape - it truly is...More

Reviewed 6 October 2016

A long rough boat ride due to marginal weather. Keep this in mind if you tend to get sea-sick. The crew was very safety conscious and the staff did an excellent job communicating if the tour would go or be cancelled for the weather. White...More

Thank Edward L
Management response:Responded 12 October 2016

Hi Edward L, Thank you for taking the time to leave your review. It was a huge buzz to hear that the tour to White Island with us made it to on your top 2 or 3 list for the country - it is high...More

Reviewed 4 October 2016

This was a very well organised and professionally run trip to one of the two active volcanos in New Zealand. The boat that took us out to the island ( 1 1/2 hours away) was very well appointed. The staff were very helpful and attentive...More

Thank Richard D
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 6 October 2016

Hi Richard D, Thank you kindly for taking the time to leave such a comprehensive review. We're thrilled to hear that you had such a great time on your tour to White Island with us and thank you for sharing your tips! We do our...More

Reviewed 4 October 2016

The White Island tour was such an amazing one of a kind experience!! It was surreal being able to visit and explore an active volcano - it felt like being on another planet! The crew were so lovely and knowledgable, looking after those who were...More

Thank MinhandBryan
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 6 October 2016

Hi MinhandBryan, Thank you for taking the time to leave your review. We're thrilled to hear that you had such an amazing time on the tour to White Island with us. Our crew, in particular, will be pleased to hear that you appreciated their friendly...More

Reviewed 1 October 2016 via mobile

I thought this tour was very well organised. Unfortunately our boat experienced some problems on the way out (very unusual and unexpected for the crew) the crew were very comforting and offered options for people to wait for our transfer or return to the mainland....More

Thank Oona O
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 6 October 2016

Hi Oona O, Thank you for taking the time to leave a review and share your experience. It was great to hear that you enjoyed your visit to White Island with us - including our lunches and the crew's jokes! We're pleased to hear that...More

Reviewed 29 September 2016 via mobile

What a fantastic experience. The crew was awesome. Attentive, caring and very knowledgeable. White Island a place like no other. We had the time of our life. 10 out of 10. A must be adventure.

Thank ontheroadnowYES
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 30 September 2016

Hi OntheroadnowYES, Thank you for taking the time to leave your review. We were thrilled to hear that you had such a fantastic time on the tour to White Island with us. A 10/10 - How great, thank you!

Reviewed 27 September 2016

This trip was by far one of the best experiences in my life. I am not very fit, and I am a bit of a scaredy cat, but I absolutely LOVED it!! Walking on White Island felt like walking on the moon, and we were...More

Thank Stephanie J
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 30 September 2016

Hi Stephanie J, We really appreciate you taking the time to leave your review and share your enthusiasm for White Island's uniqueness. We particularly enjoyed your 'Moon' comparison and were thrilled to hear that you had such an amazing time on the tour with us....More

Reviewed 27 September 2016

The overall tour is very well conducted. Guides are very friendly. you actually get so close to the boiling mud pools and gas streams. They also provide decent lunch, although if you are a vegetarian, you should carry your own food.More

Thank Dhiren S
WhiteIslandTours, Manager at White Island Tours, responded to this reviewResponded 30 September 2016

Hi Dhiren S, We really appreciate you taking the time to leave your review. It was great to hear that you enjoyed your visit to White Island and the chance to view the boiling mud pits first hand! The lunches that we provide on tour...More

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Questions & AnswersAsk a question
Jenny B
Hi - we've got kids aged 6 and 7. It says 8 on the website. I just wondered if anyone has taken younger children on the trip and how it went?
31 January 2017|
Answer Show all 8 answers
Response from Paula D | Reviewed this property |
hi jenny I really don't think it would be suitable for children that age. there is a bit of walking over rocks and stuff. Also lots of dangerous stuff around.But an amazing trip otherwise. treat yourself and get a baby... More
1
Vote
Patchjudy
How much does it cost for family of 4 for tri to White Island
15 December 2016|
Answer
Response from WhiteIslandTours | Property representative |
Hi there, our tour is $219 for adults and $130 for children aged 4 to 15 inclusive.
0
Votes
Ann H
For a trip in February, how early should we book? We hope to wait until we have a sense of weather, but also assume summer is a busy time. Thanks!
24 July 2016|
Answer Show all 10 answers
Response from Schosta | Reviewed this property |
We only booked the day before but checked the forecast first.
1
Vote