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Wye Canoes Ltd

Symonds Yat, Ross-on-Wye HR9 6DA, England
+44 1600 890027
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Review Highlights
Great day out on the river

River levels were a bit high for us to go by ourselves so Stuart from Wye Canoes guided us down... read more

Reviewed 2 weeks ago
Alex H
,
Reading, United Kingdom
Absolutely the best trip down the Wye

Great company, hired a kayak spent the day down the Wye. Saw loads of wildlife. Was given maps of... read more

Reviewed 1 October 2017
Zita6773
,
Greater Manchester, United Kingdom
via mobile
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Overview
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Based in beautiful Symonds Yat on the banks of the Wye, Wye Canoes are the Premier Adventure Company in the Wye Valley and provide highly Experienced and Professional Canoe, Kayak & Bike Hire, River Guiding, Paddlesport Instruction, Climbing, Bushcraft, Gorge Walking etc. With the best location and the most experienced Instructors we have everything you need for an unforgettable experience for a half day, full day or multi-day trip anywhere along the Wye Valley and both Bunkhouse and B&B accommodation is available. We hold an AALA license for Youth Groups and are an approved BCU Centre and Duke of Edinburgh Activity Provider.
  • Excellent74%
  • Very good12%
  • Average2%
  • Poor5%
  • Terrible7%
Travellers talk about
“kerne bridge” (17 reviews)
“start point” (8 reviews)
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All hours
Hours Today: 9:00 AM - 5:30 PM
LOCATION
Symonds Yat, Ross-on-Wye HR9 6DA, England
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Reviews (111)
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1 - 10 of 111 reviews

Reviewed 2 weeks ago

River levels were a bit high for us to go by ourselves so Stuart from Wye Canoes guided us down. Lovely day out, and we saw loads of great wildlife - Kingfishers, Heron, Buzzard, Spotted Woodpecker and a Siberian Duck(!). Looking forward to another trip...More

Thank Alex H
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 1 week ago

Thanks for the feedback Alex, it was great to meet you guys and hope to see you again sometime in the future.

Reviewed 1 October 2017 via mobile

Great company, hired a kayak spent the day down the Wye. Saw loads of wildlife. Was given maps of where we should be going and told the best place to stop for lunch

Thank Zita6773
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 4 October 2017

Really glad you had a great time here with us and hope to see you again in the future.

Reviewed 24 September 2017 via mobile

Absolutely beautiful day which helps. Don't expect it would be the same if it was raining! Saw some wonderful sights and lots of wildlife. Did capsize about 10 metres from the end though!

Thank robert D
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 27 September 2017

Really glad you enjoyed your trip and hope to see you again sometime.

Reviewed 17 September 2017 via mobile

Very unprofessional. No communication or clarity from the company. Despite numerous calls and messages. We had to cancel the original trip, as there was a severe met office weather warning the evening before and flooding. Stuart didn't think this was an issue despite the severe...More

Thank Hapri Y
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 21 September 2017

Hello Hapri, I do remember your original booking and we would never allow children out in unsafe conditions! so to say that I didn't think that adverse weather makes a difference to a trip is just ridiculous, and clarity on weather and environmental conditions days...More

Reviewed 15 September 2017 via mobile

We had a fantastic time. It's a lovely river and has refired my love for open boating. Wye Canoes were excellent to deal with and it turned out to be much more then just canoe hire. Stuart the owner of the company dealt with us...More

Thank Duncan S
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 16 September 2017

Thanks Duncan, it was a pleasure meeting you guys and hopefully we will see you again in the future sometime... happy paddling dude.

Reviewed 3 September 2017

It was initially difficult to get hold of Wye Canoes to sort out a booking. However, we found out once we were there, it is just because they are all so busy running around looking after customers. Maybe online booking/status would be good for the...More

Thank Dave R
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 4 September 2017

Thank you for your feedback we are really glad that you enjoyed your trip. The Wye Valley can be a stunning and magical place and we endeavour to do all we can to make your experience as fun, safe and rewarding as possible. We do...More

Reviewed 29 August 2017

From start to finish, from booking to arriving on Monday 21st August right till the finish was Just Brilliant, Thank You Stuart and all your staff who made our 4 day canoeing experience wonderful. we were blessed with beautiful weather and stunning locations, Canoeing from...More

1  Thank angelalewis53
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 4 September 2017

Thank you so much for your great feedback and we hope to see you again in the future.

Reviewed 19 August 2017 via mobile

I had been calling and emailing Wye Canoes for 2 months prior to getting a call back, not once did anyone answer during this time and I must've called 20 times. I should've heeded the warning signs at this point but hindsight is a wonderful...More

1  Thank Rhys H
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 4 September 2017

Thank you for your feedback and I'm extremely sorry about your awful experience whilst attempting to purchase a gift voucher, I take full responsibility as the Managing Director that your voucher should have been delivered to you within a few days of you purchasing it...More

Reviewed 13 August 2017 via mobile

Booked a half day canoe for a hen do. Great activity that everyone was able to do. After a bit of a manic start and no map, we set off in the sunshine. Beautiful scenic paddle, not too overcrowded and few small rapids to liven...More

Thank Mandy J
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 17 August 2017

Thanks so much for your feedback and we hope to see you again soon.

Reviewed 2 August 2017 via mobile

We booked the day before and enjoyed well planned and friendly service from the pick up point at Symonds Yat West where we were kitted out and taken to the drop off at at Kerne Bridge. The details provided and advice given was helpful and...More

Thank jrawlins951
Stuart W, Owner at Wye Canoes Ltd, responded to this reviewResponded 4 September 2017

Thank you for your feedback and I'm really glad you enjoyed your time with us. We hope to see you again in the future.

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Questions & Answers
MarkMahoney
14 March 2017|
AnswerShow all 3 answers
Response from Stuart W | Property representative |
Hi Mark, yes there is parking near the launch sites and some are free and some is pay and display.
0
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