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Grosvenor Casino Thanet

Unit 47 Westwood Cross Margate Road | Westwood Cross Retail Park, Broadstairs CT10 2BF, England
+44 1843 579999
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Review Highlights
Reece makes the night something special

Nice casino with a plush bar, the normal tables plus some fruit machines ( although could have more... read more

Reviewed 28 May 2017
2m2y
,
London, United Kingdom
via mobile
Lovely Sunday Lunch & a flutter on roulette

Lovely Sunday Lunch and very reasonably priced and a nice relaxed atmosphere as not as busy as... read more

Reviewed 24 May 2017
Ali71B
,
Ramsgate, United Kingdom
Read all 60 reviews
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Overview
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Grosvenor Casino Thanet is a vibrant and diverse leisure destination which boasts an a la carte restaurant, late night bar and a comprehensive gaming experience. Our Gaming offer includes American Roulette (including Electronic Terminals, Blackjack (with Side bets), Three Card Poker & Crazy Four Card Poker plus popular Slot Machines and a Card Room with Tournaments every day! We aim to ensure all gaming needs are met for all levels of player. Don't be afraid to tell us you are NEW and we can teach you all you need to know. We are open 7 days a week, 24 hours at the Weekends and provide free parking for all our customers.
  • Excellent38%
  • Very good30%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“course meal” (3 reviews)
“fun night” (4 reviews)
Open Now
All hours
Hours Today: 10:00 - 06:00
LOCATION
Unit 47 Westwood Cross Margate Road | Westwood Cross Retail Park, Broadstairs CT10 2BF, England
CONTACT
+44 1843 579999
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Reviews (60)
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1 - 10 of 60 reviews

Reviewed 28 May 2017 via mobile

Nice casino with a plush bar, the normal tables plus some fruit machines ( although could have more dotted around ) Booked a meal up and was made to feel so special by reece, menu was varied and the quality of food great, and of...More

Thank 2m2y
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 5 weeks ago

Dear 2m2y, Thank you so much for your 5* review. It is so lovely to receive praise and especially named mentions for the team. I will ensure that Reece gets a copy of this review. It is great to here about service levels being on...More

Reviewed 24 May 2017

Lovely Sunday Lunch and very reasonably priced and a nice relaxed atmosphere as not as busy as evenings and a nice choice of food and all very well cooked. Nice to relax over food and drinks and then have a little flutter on the roulette...More

Thank Ali71B
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 5 weeks ago

Dear Ali71B, Apologies for the delay in responding to your review. Thank you so much for the lovely review of our Sunday afternoon offer. It is great to hear that your visit was such a pleasurable one. We hope you had a little win during...More

Reviewed 25 April 2017

We recently ate at the restaurant at the casino again having visited some time ago. We were pleasantly surprised at how much the food had improved (it was good before but it was excellent). Hubby had a steak which was lean and cooked to perfection...More

Thank HolidayLover222
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 30 April 2017

Dear HolidayLover22, Thank you so much for letting us know about your great experience with us. It is so lovely to get such feedback and to be able to share that with the team. Reece will be very happy to have received such great comments...More

Reviewed 7 February 2017 via mobile

We went to the casino last night for our work party! It was an fantastic night! The food was amazing and would like to say a big thank you to Emma for checking up on us and making sure we was having an fantastic nightMore

Thank emmabutler96
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 18 April 2017

Dear emmabutler96, Thank you so much for your review. Your party was a pleasure to host and we all very much hope that you will join us for any future staff events over here. Kind regards Emma Pierce Casino Operations Manager Grosvenor Casino Thanet 01843...More

Reviewed 4 December 2016

I go to the Westwood Casino twice a year on a work social club night out. We have the three course meal, considering the number of plates they put out in a short space of time the food is extremely good, not fine dining, but...More

Thank Stuart B
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 7 December 2016

Dear Stuart B, Thank you so much for taking the time to write a review on your biannual visits. Your comments are much appreciated and have been passed onto the Food and Beverage manager to ensure we look at the time of service for larger...More

Reviewed 23 November 2016

I visited the casino for a friend's birthday dinner, the staff were lovely, and the food was excellent and such great value,we also were given a glass of wine and a free £5 voucher for roulette table and£2 for the slot machines such a fun...More

Thank Gisellemybelle
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 7 December 2016

Dear Gisellemybelle, Thank you so much for taking the time to put a review up and thank you so much for giving us 5*. It really is much appreciated by all of the team. We are always glad to welcome feedback but it is so...More

Reviewed 18 November 2016

Never thought I would go to a Casino to network but it was well organised a great presenter and the food was fab to and most of all made some great contacts. I will be back.More

Thank Carol P
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 7 December 2016

Dear Carol P, Am so glad you enjoyed the Lunchtime Networking as much as we did. The Social Media talk from Andras was a really good one and we are pleased to have had him joing us on the day. The next one will be...More

Reviewed 5 October 2016 via mobile

Great food shame about lenght of time to be served...3 hours for pre ordered 2 course meal...alot of confusion amongst staff with packages they offering.... Bar staff very slow in serving eventhough 4 staff behind bar... Staff friendly especially Magda Lalia.... Rang next day to...More

Thank Tiread56
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 10 October 2016

Dear Ally, Firstly may I offer my apologies for your wait time with your party and thank you for taking the time to feedback to us. All feedback is very valuable to identify training needs amongst the team. Unfortunately with the nature of TripAdvisor it...More

Reviewed 12 September 2016

My friend won tickets to see a hypnotist at the casino with a free glass of bubbly and lucky number bet. We both had a great night and both volunteered to be hypnotised. It was well organised and staged in the side poker room enabling...More

Thank Brinky13
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 10 October 2016

Dear Brinky13, It is so nice to hear that our events are enjoyed. I had heard that the Hypnotist was excellent and very funny and was sorry to have missed the evening myself. We have had many comments over time regarding the dress code. It...More

Reviewed 7 September 2016

had to join as our membership had run out from 2 years ago in Blacpool we are members of Stratford casino and love it in there as the place is buzzing and very large with great facilities so thought we would pop in here no...More

Thank kevin p
GrosvenorThanet, Guest Relations Manager at Grosvenor Casino Thanet, responded to this reviewResponded 11 September 2016

Dear Kevin P, Due to licensing restrictions Grosvenor Casino Thanet are not able to increase our current gaming offer. We are only allowed to have 20 slot machines under our license. Stratford has in excess of 90 slots terminals and cover a much larger space...More

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Ask a question
Questions & Answers
redsquarehay
3 May 2017|
Answer
Response from GrosvenorThanet | Property representative |
Hey Redsquare, Our dress code is that we do not allow hats or baseball caps, no jogging bottoms or tracksuits, no work clothes or clothes that are stained from paint or the such like. Smart casual is all good. No sports... More
0
Votes
prowler2
29 April 2017|
Answer
Response from GrosvenorThanet | Property representative |
Hi Prowler2, You no longer have to be a member at the casino as we have Full Open door policy however you do have to appear to be over 25 or you will need ID such as a drivers license or a valid passport. It is in your... More
0
Votes
fergus220809
3 December 2015|
Answer
Response from GrosvenorThanet | Property representative |
Dear Fergus, Apologies for not getting back to your sooner. We are open Friday from 12 noon until Monday at 6am. All other days we open at 12 noon and close at 6 am. So it is just the weekends that we are 24hours. Thank... More
0
Votes