Thanks for your review. It is great to hear you loved your tour in our beautiful Wanaka. We look forward to you booking another tour with us. :-)

Thank you for your lovely review. It makes us very happy that you enjoyed your tour with us and we helped create some great memories.

We are very disappointed that you did not enjoy your tour as we would like everyone to enjoy their tours in our beautiful big backyard, but we are equally disappointed by some of the statements you have made in your review. Firstly, you quote information about our trike, which you did not experience. To clarify, our trikes DO have seatbelts as required by law and Certificate of Fitness to be on NZ roads. We supply safety helmets, jackets and gloves for all trike riders. In the colder months we supply blankets to wrap around legs if required. We do not allow people to ride on our trike tours without helmets for two reasons: 1. the safety aspect, and 2. we have a Bluetooth communication system installed in our helmets so all riders can communicate with each other. Secondly, a five-hour ‘Taste of Central Food Tour’ for two people was booked. We do not do a ‘Wanaka’ food tour. The tour description on our website is accurate stating ‘Cardrona Valley, Gibbston Valley and Wanaka’. Upon pick up you informed us that three people wanted to do the tour. As our second trike was unavailable, we graciously offered to do the tour in our luxury van so the third person wouldn’t miss out, which you gratefully accepted. You asked where you were going, and the route and stops were explained before setting off. The driving time of this tour is two hours, the other three hours are dedicated to food stops and some scenic lookout stops. Thirdly, the tour. Morning tea was provided but you declined any food when asked. Lunch is a 3-plate tasting lunch matched with wines (there is a photo of lunch example on our website that the booker would have seen, the menu does change seasonally). We cannot comment as to whether or not you were offered tea or coffee that was available to you or what explanation was given about the food as your friend asked your guide to leave your table and eat somewhere else (which is very unusual as he has always been asked to join the guests however, that was not a problem and he happily obliged). By the way, the guide’s lunch, which we pay for, is a ‘salad’ not a full lunch or gourmet lunch that our guests experience. Afternoon tea, Lavender - there are options of sweet treats like cookies, ice-cream, truffles infused with lavender from the farm and honey tasting, we consider this to be food and something a little bit special for afternoon tea. Lastly, in the booking process, you are asked ‘Do you or anyone in your party have any dietary requirements?’ This question was answered ‘no’. If you had any issues with lunch and ordering more food, your guide would have been very happy to sort this out for you if you had advised him at the time. This tour has been very popular and we have had very good feedback and reviews for it. Likewise, our destination stops have good reviews too. We take all comments on board but ask you, to be factual in what you review.