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Address: Westin Denarau Island Resort, Denarau Island, Viti Levu, Fiji
Phone Number:
+6799907393

TripAdvisor Reviewer Highlights

Read all 145 reviews
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    Excellent
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    Very good
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    Terrible
Heavenly Massage

I had the 60 min Heavenly signature massage, an extremely lovely and relaxing treatment. Beautiful amenities, option to shower before and after along with relaxing waiting areas... read more

Reviewed 2 weeks ago
spiced85
,
Newcastle, Australia
via mobile
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Newcastle, Australia
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

I had the 60 min Heavenly signature massage, an extremely lovely and relaxing treatment. Beautiful amenities, option to shower before and after along with relaxing waiting areas. I would have booked multiple times if it wasn't so over priced. Not even Sydney/Melbourne day spas charge that much once the 25% tax is applied, therefore was a slightly bitter ending to... More 

Helpful?
Thank spiced85
Level Contributor
141 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
Reviewed 2 weeks ago via mobile

Had a massage this morning. Do yourself a favour and get one. The girls are amazing and I felt so relaxed. Thank you.

Helpful?
Thank Donna T
Brisbane
Level Contributor
68 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 4 weeks ago via mobile

Went for a 90 min massage thanks to Wani & Cathy for convincing us to after a horrible experience at So Spa. Thanks to Repeka for a wonderful massage. An enjoyable experience with a nice ambience.

Helpful?
Thank Kermeen K
Management response:

Bula Kermeen, Thank you so much for taking the time to share your feedback and especially for recognising the service provided by Repeka.I will share your feedback with our team and acknowledge Repeka, Cathy and Wani for looking after you. We look forward to welcoming you back soon! Vinaka Sulu More 

Melbourne, Australia
Level Contributor
137 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
Reviewed 20 April 2017 via mobile

Some of my family and I went to the day spa. The surroundings are beautiful and it was fantastic we were all in the same bure for our treatment. The girls were lovely and we all chatted. But what I think was terrible is the pricing on the menu does not include tax and for our pedicures they only did... More 

Helpful?
Thank BjhTravels
Management response:

Bula Bjh Travel, Many thanks for taking your time to share you experience,we pride ourselves in exceeding our guest expectations and it was rather unfortunate that we have failed to do so on this occasion. While I cannot remove the memories of your recent experience at Heavenly Spa, it is my sincere hope that you will choose to revisit the... More 

Port Vila, Vanuatu
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 6 April 2017 via mobile

I stayed at the Sheraton and I visited the spa at the Westin for a pedicure which was set in a lovely and tranquil room. The staff were all very nice and professional, welcoming and friendly. The Fiji products used are really beautiful. Unfortunately I didn't really think the pedicure was of a great standard. It may be a personal... More 

Helpful?
Thank kik2410
Management response:

Bula kik2410, Thank you so much for sharing your constructive feedback regarding your experience with us. We pride ourselves in exceeding our guest expectations and it was rather unfortunate that we have failed to do so on this occasion. Your feedback have been shared with the team to better our services and maintaining our promise. While I cannot remove the... More 

Level Contributor
3 reviews
Reviewed 6 April 2017

My wife and I were at the Westin for our wedding anniversary and baby moon ( I know right). We definitely indulged a little, visiting the day spa 3 times, with no regrets. Our experience every time was professionally, courteous and relaxing. From fascials to full body massages and with a pregnant wife, the Heavenly spa were great. Thank you... More 

Helpful?
Thank Timothy W
Management response:

Bula Timothy, We thank you for your kind review and appreciate the time taken especially for complimenting the team for the Heavenly journey you experienced with us during your treatment. We hope to see you again soon. vinaka Heavenly Spa Team. More 

Sydney, Australia
Level Contributor
5 reviews
4 attraction reviews
Reviewed 16 March 2017 via mobile

The Westin Denarau was our first stop on our ten day honeymoon, which would not have been complete without a couple's massage from the Heavenly Spa. We hadn't pre booked anything and when we arrived we found that there was an offer of 90min for the price of 60min which we decided to take. It's important to book ahead of... More 

Helpful?
Thank willandarlette
Management response:

Bula Williandarlette, Thank you for taking time to share your feedback on you experience with us.We are glad to hear that you both thoroughly enjoyed the location, outdoor Bure and tranquil setting of our Spa and your Heavenly experience. Be advised that I have shared your feedback with the team. We look forward to seeing you again. vinaka, Spa Team More 

Auckland, New Zealand
Level Contributor
58 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 21 January 2017 via mobile

Like most spa treatments this was a bit pricey but the experience was well worth it. Staff are polite and discrete, massage rooms are well appointed.

Helpful?
Thank Durry-357
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka Durry-357, we are honoured to receive your appreciative feedback regarding our service, our people and our brand. we are appreciative that you enjoyed your heavenly experience with us. we look forward to seeing you in the new future. vinaka, Olly More 

Tonsberg, Norway
Level Contributor
45 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 21 December 2016 via mobile

We lived at Westin for a week. First my husband and me tok the couple-treatment, and it was excellent and very relaxing. Two days later I took the Fiji-treatment for 90 minutes and it was also excellent! I felt very relaxed and like 'in heaven' after the treatment! The staff was extremely nice, friendly and was very professional! I highly... More 

Helpful?
Thank hannepanneno
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula vinaka, we are honoured to receive your appreciative feedback regarding our service, our people and our brand. we are glad that you and your husband enjoyed your treatment and is also our popular couples treatment. we look forward to seeing you in the new future. vinaka, Olly More 

Queenstown, New Zealand
Level Contributor
115 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 30 November 2016

We were fortunate enough to have the time and appointments available for a one hour massage each for two adults at a last minute idea. And we are so pleased they were able to accommodate us both during this busy time at the resorts. Our experience and expectations were exceeded! The Bulas are very private and the the Massuse therapists... More 

Helpful?
Thank Raymond & Valer... P
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Vinaka Raymond & Val, Thank you so much for taking the time to share your feedback and especially for recognising the service provided your therapist who assisted you both on releasing your tensions from long flights. We look forward to welcoming you back soon! Vinaka Olly L More 

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