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The Helicopter Line West Coast

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Address: Main South Road | SH6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Phone Number:
+64 3-752 0767
Website
Today
09:00 - 17:00
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Hours:
Sun - Sat 09:00 - 17:00
Description:

Discover the magnificent phenomenon of the glaciers. Experienced...

Discover the magnificent phenomenon of the glaciers. Experienced helicopter pilots share their knowledge whilst overflying the dramatic expanse of the Franz Josef and Fox Glaciers and snowfields, exposing extraordinary colours of ice flow, ice caves and pinnacles in this largely inaccessible alpine region. All flights feature a snow landing. Alternatively combine a scenic helicopter flight with an unforgettable guided helihike amongst the glacial ice formations with the professional and experienced Franz Josef Glacier Guides.

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Book In Advance
More Info
US$ 223.09*
and up
Twin Glacier Helicopter Flight from Franz Josef
More Info
US$ 223.09*
and up
Fox Glacier and Mount Cook Helicopter Flight
More Info
US$ 172.72*
and up
Franz Josef Neve Discoverer Helicopter Flight

TripAdvisor Reviewer Highlights

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Helicopter line - Fox 🦊 Glazier

The best experience- huge thank you to Matt (wow wee) and the ladies in the office .. Kirsten and Tanya.. really was one of our highlights . Matt was reassuring and knowledgeable... read more

Reviewed 2 days ago
123Charlie1232014
,
Geraldton, Australia
via mobile
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250 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Geraldton, Australia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

The best experience- huge thank you to Matt (wow wee) and the ladies in the office .. Kirsten and Tanya.. really was one of our highlights . Matt was reassuring and knowledgeable ❤️ thanks guys 🤣😄🌻👍🍻photo to come

Helpful?
Thank 123Charlie1232014
Berkshire, United Kingdom
Level Contributor
327 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 297 helpful votes
Reviewed 2 days ago NEW

The heli hike was an amazing experience and very well organised. You are kitted out with everything you need,- waterproof coat, over-trousers, boots and crampons. You're then taken in the helicopter for a short flight up over the Franz glacier and you land on the glacier. Our guide Bryan was really informative and gave good instructions. You have 2 hours... More 

Helpful?
Thank Sheilambutcher
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

What an amazing experience, the staff were very friendly, the trip was mind blowing. Worth every penny

Helpful?
Thank Rebecca W
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Rebecca. Thank you for leaving us a great review. We are thrilled to hear you enjoyed your ‘mind blowing’ glacier flight and that you found our customer service to be warm and friendly. We strive to give everyone who flies with us an amazing experience from start to finish. Kind regards, The West Coast Team. More 

Brisbane Region, Australia
Level Contributor
6 reviews
Reviewed 1 week ago

From the first contact with Tanya, Kirsten, Vicky & Sean it was clear there was a strong emphasis on safety alongside ensuring a memorable experience. Our pilot Chris was clearly skillful, warm (which made for a contrast with the glacier), friendly and accommodating. The experience went seamlessly and was a fabulous morning. While the glacier was the star, the staff... More 

Helpful?
Thank Chris M
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Chris. Thank you for leaving us an awesome review. Safety is of paramount importance to us ensuring we provide you with an amazing experience while keeping safety in the forefront of our minds. Our team over in Fox Glacier are excellent and will be thrilled to know you thoroughly enjoyed your glacier flight with them. Kind Regards the West... More 

Level Contributor
38 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Make sure you do a heli hike with these guys! Beginning with the friendly greeting and service at the front desk, we were equipped with all our gear necessary for our adventure. I'm a small gal and often find it hard to get well fitted gear for activities like this, but they had the right fit and sizes: tick! Our... More 

Helpful?
Thank Amy R
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Amy. Thank you for leaving us a wonderful review. We try our best to accommodate all clients so it is great to hear that you were satisfied. Our pilots and Glacier Guides are very experienced, giving you an enthralling and exciting trip. We hope you pass on the story of your amazing experience to family and friends and maybe... More 

Perth, Australia
Level Contributor
52 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

A thoroughly enjoyable experience. The helicopter flight was great and rounded off with the landing up on Franz Josef Glacier. A little difficult to get some great photos whilst in flight. Would of been nice to "hover" over a few spots to get those photos.

Helpful?
Thank Matt T
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Matt, thank you for taking the time to write this review. We are glad to hear that you had an enjoyable experience! Sometimes it is tricky to get the best photo whilst flying, however we hope you did get some great photos on your snow landing. We hope you enjoyed the rest of your trip throughout New Zealand! From... More 

Perth, Australia
Level Contributor
153 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 3 weeks ago

One of the specific reasons we went to Franz Josef was to get on top of a glacier. A helicopter trip seemed the best option. From start to finish this trip went well. Ground staff had to go through the standard safety procedure, which you expect. Our pilot was cool and calm. The flight was exciting without being scary. Standing... More 

Helpful?
Thank Jay H
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Kia Ora Jay, Thank you for such wonderful review. It’s great to see that all our staff from the ground crew to the pilot made your experience with us very enjoyable and memorable. Unfortunately yes due to the cost of running helicopters it is economical for us to keep them spinning while they are on the snow. It is also... More 

Perth, Australia
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We were booked for the 12 noon Twin Glacier tour. The weather was perfect but only my husband and I and they needed 3 to fly. Tanya and Tony were great, they contacted sister company to try and amalgamate passengers so we could fly. They had us on standby and moved heaven and earth to get us away. The 30... More 

Helpful?
Thank Lorraine W
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Kia Ora Lorriane, It is great to hear that our team was able to accommodate you and your husband to be able to get you on a flight. Tanya, Tony and Dan are an awesome team together, and we are glad to hear that they made this a memorable moment for you on your endeavours around New Zealand. We hope... More 

Exeter, United Kingdom
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

We took the 30 minute fox and franz Josef helicopter ride, it was fabulous! Tony collected us from our hotel and he was great, friendly and informative. Ben was our pilot and he was great, told us lots about our flight, he was personable and confident. The flight was smooth and just so impressive. We had a fab day for... More 

Helpful?
Thank Joules114
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Joules, thank you for your great review. We are thrilled that we could help you get to our office in town and to hear that you enjoyed your scenic flight with us over the Fox and Franz Josef Glaciers. We hope you enjoyed the rest of your time in New Zealand. Kind Regards, The West Coast Team. More 

Singapore, Singapore
Level Contributor
98 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 20 April 2017 via mobile

Took the 20 min Neve ride with the company. Pilot was nice; we were sitting at the back seat when we took off, but he swapped us to the front on the return journey. Pilot gave commentary through headphones, but the headphones quality was pretty fuzzy and we couldn't hear him clearly. We spent too little time on the snow... More 

Helpful?
1 Thank Tengawa
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Dear Tenwaga, Thank you for taking the time to leave us feedback. First of all please accept our apologies for the customer service you received, which by the sounds of it was not up to the standard we expect from our staff. Hospitality is highly important to us and we are looking into the situation and taking measures to ensure... More 

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