Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)

Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)

Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)
4.5
About
Located in the heart of the Tongariro National Park, Whakapapa i-SITE (Tongariro Visitor Centre) provide expert local knowledge and free, objective advice on travel throughout the Ruapehu Region and New Zealand. We provide booking services for accommodation, activities, transport and more.
Duration: < 1 hour
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.

Top ways to experience Tongariro National Park Visitor Centre (Whakapapa Visitor Centre) and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles497 reviews
Excellent
327
Very good
145
Average
18
Poor
3
Terrible
4

Passenger05102999975
2 contributions
2.0 of 5 bubbles
Feb 2024 • Couples
What’s the point in having a middle aged miserable racist women on the reception at the visitor centre?
I went in with a smile to ask about the Taranaki waterfall hike on a wet day as I was wanting details on the hike and the women was nasty and rude to me!!
Not a good advert for New Zealand tourism!!
Written 24 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Camper17009204888
1 contribution
1.0 of 5 bubbles
Mar 2024 • Business
Rude staff. Travelling with small group of senior college students. Treated them like criminals from the get go. Yelled at them to get out of shop area. No obvious signage telling them to be accompanied by a teacher in their area. Also there is a nice way of saying things rather than yelling at the kids for the whole centre to hear. Don’t recommend this place for school groups. Not the first time staff have been rude and unwelcoming toward students.
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

907JLeMay
Anchorage, AK169 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
The visitor center was an excellent start to our experience. The rangers were friendly, and we asked questions about the hikes that we planned to do.
Written 5 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margaret N
7 contributions
2.0 of 5 bubbles
Jan 2024 • Family
The Tongariro National Park was amazing but the staff at the visitor center were unfriendly and unhelpful. We even got inaccurate instructions on where to park for a hike. There is more good information about the park online. Don’t miss the gondola up the mountain which is after the visitor’s center.
Written 11 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Phil N Robbie M
Toowoomba, Australia90 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
Amazing and informative insight into the massive forces that have made this area so special. Anyone with an interest in Vulcanology will spend a good while in here with the excellent displays and learning the history of the area, both geological and manmade.
Written 8 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jo
2 contributions
4.0 of 5 bubbles
Feb 2023
Friendly staff, helpful info, useful items on sale in the gift shop and interesting displays. Worth popping into if you haven't been here before. Great video on display for those who are visiting to do the Tongariro Crossing.
Written 26 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rjcjtraveller
Leeds, UK500 contributions
5.0 of 5 bubbles
Jan 2023
Very extensive information about all you need to know visiting the park. Comprehensive coverage of the big crossing walk, volcano facts, wildlife etc.
Written 1 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Snowman
3 contributions
3.0 of 5 bubbles
Sept 2022
Not very helpful and a bit brash when asked the lady about going up to ski field. Was told we had to double back 16 kms to catch the shuttle. No information just told us to go look.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carl Steen
8 contributions
3.0 of 5 bubbles
Aug 2022
We went into to see them in regards booking a shuttle to the ski area. Although good information with the displays in the centre what was dissapointing was to find out we had to go back 16 kms to National Park Village to catch a Shuttle. Would be nice to have better information.
Written 11 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aneel R
Auckland, New Zealand13 contributions
5.0 of 5 bubbles
Sept 2022
Great source of information, brochures etc. Lots of maps,
You can organise a number of walks nearby. I recommend the Taranaki Falls Walk - this takes about 2 hours
Written 10 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 415
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Tongariro National Park Visitor Centre (Whakapapa Visitor Centre) - All You Need to Know BEFORE You Go (2024) - Tripadvisor

Frequently Asked Questions about Tongariro National Park Visitor Centre (Whakapapa Visitor Centre)



Attractions near Tongariro National Park Visitor Centre (Whakapapa Visitor Centre): View all attractions near Tongariro National Park Visitor Centre (Whakapapa Visitor Centre) on Tripadvisor

All things to do in Whakapapa
RestaurantsFlightsTravel StoriesCruisesCar Hire