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Willow Stream Spa at The Fairmont Kea Lani

4100 Wailea Alanui Dr, The Fairmont Kea Lani, Wailea, Maui, HI 96753-8449
+1 808-875-2229
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Review Highlights
The best small spa experience ever.

I had a facial and manicure here two days ago and it was without a doubt the loveliest spa... read more

Reviewed 4 weeks ago
619Jen
,
San Diego, California
Wonderful massage

I thoroughly enjoyed my morning and feel so lucky to have had Connie provide one of the best... read more

Reviewed 19 June 2017
janicesusana
Read all 58 reviews
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Overview
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The new, 9,000 square-foot spa offers a full menu of authentic spa experiences to relieve, restore or provide results in a nurturing environment. Treatment rooms will include the Nalu (Wave) Suite, with a state-of-the art wave table that simulates the feeling of floating, the Wailele (Waterfall) Suite which offers Vichy Shower treatments, and the Hui (Gather) Suites, four treatment rooms with a private foyer, perfect for small groups. Additional features include experience showers inspired by varieties of Maui rain, a soothing palolo (mud) bar, an invigorating hot lava stone foot bed, steam and sauna, as well as a nail and make-up bar.
  • Excellent69%
  • Very good22%
  • Average3%
  • Poor5%
  • Terrible1%
Travellers talk about
LOCATION
4100 Wailea Alanui Dr, The Fairmont Kea Lani, Wailea, Maui, HI 96753-8449
CONTACT
Website
+1 808-875-2229
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Reviews (58)
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1 - 10 of 58 reviews

Reviewed 4 weeks ago

I had a facial and manicure here two days ago and it was without a doubt the loveliest spa experience I have had in a spa this size. Everyone I encountered was wonderful and sincere, and went out of their way to accommodate me. The...More

Thank 619Jen
Reviewed 19 June 2017

I thoroughly enjoyed my morning and feel so lucky to have had Connie provide one of the best massage experiences ever. She is skilled, conscientious, thorough and personable. Exceptionally relaxing and restorative, I hope she will still be there when I make a return visit....More

Thank janicesusana
Reviewed 31 May 2017 via mobile

If you want to experience a fabulous relaxing massage you should try the 90 minute hot stone massage. Especially following a long plane ride to Maui. Be sure to join the Fairmont's Presidents Club to receive a discount on all the spa services and products.

Thank Maui4Me2
Reviewed 22 May 2017

We used a groupon to experience a fantastic massage. They have a variety of massages to choose from to make sure that you are really satisfied with your experience. They have room to relax in with drinks and snacks, but it was nice to try...More

Thank mamapapa49
Reviewed 15 May 2017 via mobile

After a long day of flying, I decide to treat myself to a massage. I can honestly say, it was one of the best massages I have had. Perfect pressure, attentiveness, and ambiance. I am here for ten days and will definitely be back. Having...More

Thank Robert S
Reviewed 8 May 2017

I had booked the swedish massage with Connie and she was AMAZING and strongly recommend! I had mentioned that I tweaked my neck the other night and still was in pain. Connie made sure she was gentle with the neck, provided aromatherapy AND found the...More

Thank julieryoo
Reviewed 25 April 2017

WE did wraps and massages and it was so great that we didn't care if we did anything else for the rest of the day. And we didn't. Massages were perfect way to end our trip to Maui.

Thank MXKing
Reviewed 4 April 2017

Had a one hour massage with Sheryn just wonderful! So relaxing. I enjoyed the spa area with the different showers and mud masks, etc before my massage, arrive about a half hour early, or enjoy after your treatment. Sheryn is a petite woman, but is...More

Thank Jenlovescats
FairmontKeaLaniMaui, Guest Relations Manager at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 7 April 2017

Aloha Jenlovescats and thank you for sharing your experience at the Willow Stream Spa! We are so pleased that you enjoyed your excellent massage from Sheryn, the spa facilities and most importantly that you felt completely relaxed. We hope to see you again soon. Mahalo...More

Reviewed 3 April 2017

The facility is beautiful, the experiences well thought out and executed. Great showers! Relaxing waiting lounge and love the heated bench in the shower area. But the best part was the actual massage by Shannon - she's a magician. Had sprained my shoulder in December...More

Thank Gochek
FairmontKeaLaniMaui, Guest Relations Manager at Willow Stream Spa at The Fairmont Kea Lani, responded to this reviewResponded 7 April 2017

Aloha and thank you for your fantastic review, Gocheck. We’re thrilled you had such an amazing experience at the Willow Stream Spa and very proud to learn that your massage from Shannon was magic! It's fantastic to know she made you feel so relaxed and...More

Reviewed 4 February 2017 via mobile

I had two massages and a facial during our stay. My facial was a hydra facial for 90 minutes. Priced at $309 plus gratuity, I found that to be a bit too high for the experience received. My fault for choosing that. But I did...More

Thank Michaela
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Ask a question
Questions & Answers
singinindarain07
11 January 2017|
AnswerShow all 3 answers
Response from FairmontKeaLaniMaui | Property representative |
Aloha and thank you for your question. Unfortunately the pools and fitness center are for registered hotel guests only. We hope to welcome you to the Willow Stream Spa soon. Mahalo!
0
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rkrizman1
27 May 2016|
Answer
Response from IzzyEdmonton | Reviewed this property |
I don't recall but feel free to email the concierge at the Kea Lani - they are very good about getting back to people.
0
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