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Review Highlights
Great Spa and water wolrd

Very nice hotel and a great next door public spa and water park. The hotel spa and pool are OK... read more

Reviewed 9 September 2018
Cinderella2014
,
New York City, New York
via mobile
Nice spa, there is a clothed sauna! Yay

We liked this place for the simple fact that you can use the sauna side that is nude, but for those... read more

Reviewed 28 June 2018
Cat L
,
Paris, France
via mobile
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Traveller Overview
  • Excellent52%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“salt water”(7 reviews)
“warm water”(5 reviews)
“hour ticket”(5 reviews)
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Contact
Tauern Spa Platz 1, Kaprun 5710, Austria
Website
+43 6547 20400
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Reviews (412)
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All reviews salt water warm water hour ticket swimming pool changing rooms few hours zell am see after a long day indoors and outdoors adults kids very nice hotel separate area first floor ski slopes an amazing place skiing holiday summer card
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1 - 10 of 168 reviews
Reviewed 4 weeks ago via mobile

We’d like to have a nice evening in the Tauern Spa, but we didn’t have. We were in September, low season, so the spa was empty. A storm was coming so the staff was closed outside pools. It was a vis maior situation, but we’d...More

Thank nyuszek
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 4 weeks ago

Dear nyuszek, thank you for your stay with us and your input about it. For security reason we need to close the outdoor pools when storm is showing up. We ask for your understanding that this happens for your security and prevention. We offer indoor...More

Reviewed 9 September 2018 via mobile

Very nice hotel and a great next door public spa and water park. The hotel spa and pool are OK too, but small in comparison. Typical breakfast buffet and acceptable dinner choices - not gourmet, but above average. Very good service. A much better place...More

Thank Cinderella2014
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 4 weeks ago

Dear Cinderella2014, thank you for your feedback about your stay with us. We are pleased to hear that you had a wonderful stay and could enjoy your holiday. Thank you for your recommendation. All the best from the entire TAUERN SPA team and hopefully see...More

Reviewed 17 July 2018 via mobile

We actually were only looking to get a massage in the spa area but we’re advised we needed to buy tickets for the swimming pool. 70 EUR later and with no possibility of getting any treatments (and without having gone swimming), we were advised a...More

1  Thank Jimbo T
TAUERNSPA, Marketing at Tauern Spa, responded to this reviewResponded 18 July 2018

Dear Jimbo T, thank you for your visit and your input. We are sorry to hear about the misunderstanding. Usually our guests book treatment appointments in advanced to show the confirmation at the entrance. With this confirmation you get access without purchasing a SPA ticket...More

Reviewed 28 June 2018 via mobile

We liked this place for the simple fact that you can use the sauna side that is nude, but for those of us who are shy there are three sauna 2 dry and 1 wet who are not nude!! The pools are nice and there...More

1  Thank Cat L
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 29 June 2018

Dear Cat L, so many thanks for your great review. We are happy to hear that you enjoyed your day at TAUERN SPA so much. Thank you for the recommendation and hopefully see you soon in Kaprun. All the best from the entire TAUERN SPA...More

Reviewed 30 April 2018

Limited number of saunas, even in low season quite crowded on "Aufguss" sessions. Nice outdoor garden, solid bar. Pricing policy - daily entrance fee of 85 EUR for 2 persons (+surcharges for towels/coats + beer approx 5 EUR) is quite aggressive.More

Thank Andreas_Von_Rosental
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 3 May 2018

Dear Andreas_Von_Rosental, the entire TAUERN SPA team say thank you for your stay with us and your feedback about it. We are happy to hear that you could spend a great day. It makes us sorry to hear that we couldn't meet your full expectations...More

Reviewed 22 April 2018

Keeping in mind that so many families with kids are visiting the spa, more attractions for the small ones should be prepared.More

Thank dolnamalina
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 23 April 2018

Dear dolnamalina, thank you for your visit at our SPA waterworld. We are sorry to hear that we couldn't meet your full expectations. Our family area is a little bit seperate so the kids can play without bothering others. There you find two pools inside...More

Reviewed 27 March 2018 via mobile

This was our second visit and one always hopes it to be as good second time round. It did not disappoint. The staff are all friendly and helpful attending to any requests we made which weren’t many! The rooms are spacious and light with very...More

Thank Lisa M
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 10 April 2018

Dear Lisa M, many thanks for your stay with us and your feedback. We are happy to hear that we could prove our performance and quality a second time. Thank you for your input about your massage which we will forward to our treatment. We...More

Reviewed 16 March 2018

We got let down on the Alpine Toboggan run (closed for maintenance!!)So looked up the Spa and wasn't impressed by the info they published on the Web ,but we went anyway.Best day of our short 3 day stay ...Hot outside pools ,tube rides bubble pools...More

Thank probb
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 10 April 2018

Dear probb, many thanks for your great feedback. We are very happy that we could convince you with our offer and quality and could provide you a great day! Looking forward to repeat this and send you all the best from Kaprun. Cornelia Kugler, BA...More

Reviewed 10 March 2018 via mobile

We went as a family and thought it was a bit expensive for the facilities available and it was also very crowded. Could not find chairs on the first floor.More

Thank Mimi Eric B
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 10 April 2018

Dear Mimi Eric B, thank you for your feedback about your stay with us. The TAUERN SPA is located between Zell am See and Kaprun in the middle of the valley of Salzach. From there you have a wonderful view to the glacier Kitzsteinhorn and...More

Reviewed 4 March 2018 via mobile

The spa is large, has different pools and areas and was nice and quiet when we were there. The spa is clean and has heated outdoor pools. One included a bar with poolside service which unfortunately closed around 7 or 7:30 PM. We were very...More

1  Thank FlorisDW
TAUERNSPA, Executive Secretary at Tauern Spa, responded to this reviewResponded 10 April 2018

Dear FlorisDW, thank your for your feedback about your stay at TAUERN SPA. We like to hear that you could enjoy our SPA water- and saunaworld and could relax in our various pools in- and outdoor. The TAUERN SPA offers a public SPA water- and...More

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Questions & Answers
Ask a question
Alhammadi M
12 September 2017|
Answer
Response from TAUERNSPA | Property representative |
Dear Alhammadi, thank you for your request. On our website you can find our treatment folder. As a hotelguest you can easily come to the treatment reception to fix an appointment. We ask for reservation in advance to serve... More
0
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Alhammadi M
12 September 2017|
Answer
Response from Maiaxyz | Reviewed this property |
It says on their website that they do but maybe it's best to email them and ask about the types of massages and spa treatments that they offer. Hope this helps!
0
Votes
Hiren_C48261
19 July 2016|
AnswerShow all 2 answers
Response from munkam6262 | Reviewed this property |
Sorty for so late answer but unfortunatelly it isnt:(
0
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