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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
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Review Highlights
I love caves!

I love visiting large caves. This cave was absolutely beautiful. The tour guide could have used... read more

Reviewed 4 August 2016
originalfirefly
,
Wichita, Kansas
Wild Caving Tour

I did the Wild Caving tour. It was pretty cool, there are some interesting formations, but you... read more

Reviewed 4 August 2016
clubiobecca
,
Sao Paulo, SP
Read all 1,132 reviews
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Jewel Cave National Monument is home to one of the longest caves in the world. Offering an assortment of cave formations and recreational opportunities, many visitors are truly amazed by this underground wilderness. Most impressive is the fact that exploration and discovery continue to take place at this significant natural resource. As part of the National Park Service, the Monument offers four different types of cave experiences: Scenic Tour (1 hour and 20 minutes), Discovery Talk (20 minutes) Historic Lantern Tour (1 hour and 45 minutes), and Wild Caving Tour (3 to 4 hours). During the late winter and early spring seasons, limited tour options are available. It is recommended that visitors check online for specific tour times or call the visitor center directly for park ranger assistance. NOTE: At present, advanced reservations for cave tour tickets are not available in 2017. It is hoped that this service will be available by Memorial Day Weekend; however, until further notice, all cave tour tickets are being sold on a first come first serve basis.
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“scenic tour” (257 reviews)
“bacon” (25 reviews)
“longer tour” (25 reviews)
Open Now
All hours
Hours Today: 8:30 AM - 4:30 PM
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

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Reviews (1,132)
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271 - 280 of 1,121 reviews

Reviewed 4 August 2016

I love visiting large caves. This cave was absolutely beautiful. The tour guide could have used more of a sense of humor - but not everyone can pull that off. She did provide lots of useful information. I took 3 of my kids (10, 8,...More

Thank originalfirefly
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thanks for taking the time to review our site. Hopefully our future visitors will take your advise to heart regarding the purchase of tour tickets. Those who are unprepared on what to expect when they arrive can be discouraged when they learn about the occasional...More

Reviewed 4 August 2016

I did the Wild Caving tour. It was pretty cool, there are some interesting formations, but you won't see the most beautiful part of the cave. I would recommend doing the wild caving tour and buying, before you go on this tour, a scenic tour,...More

Thank clubiobecca
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thanks for the nice review. Although the Wild Caving tour is full of fun and adventure, it is not for everyone. Your suggestion is a good one and our Scenic tour is by far the most popular tour we offer and a great way to...More

Reviewed 3 August 2016 via mobile

We drove to Jewel Cave today. Arrived at 9:20. First cave tour available was for 1:00 pm. So be sure and get there really early. We couldn't wait for the tour but opted to stay for the indoor exhibit and nature trail. Indoor exhibit room...More

Thank DrivingAround2016
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

We are sorry that you had time constraints and could not go on a cave tour, but made the best of the situation and enjoyed what Jewel Cave National Monument has to offer above ground. We also do Ranger led, interpretive nature hikes, patio talks...More

Reviewed 2 August 2016

We loved doing this as a family. We have boys that are 11 and 13, they also enjoyed this. We did the 1 1/2 hour tour (forgot the name), and it was a good amount of time. I didn't find it to be creepy (there...More

1  Thank ChrisArb
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for the kind words and taking the time to review Jewel Cave. It is true that all tours are not meant for everyone and those with young children or the elderly may find the Scenic tour a less that perfect fit. Please take...More

Reviewed 2 August 2016

My wife, two kids, and I really enjoyed Jewel Cave. It was fascinating, informative, and fun! ***Please go early*** They only take about 30-ish people per group and the list fills up fast so get there early. We missed the early lists and had to...More

Thank futurelaws
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for the kind words! We are very happy that you and your family enjoyed your visit to Jewel Cave National Monument. Your advise to future visitors should be very helpful. Through the summer months we do experience high visitation which can be challenging...More

Reviewed 2 August 2016 via mobile

We were hoping that all the waiting for this tour would be worth it, and it was! There is a reason that virtually every tour everyday of the week is sold out...it's that much fun. You are down in the caves for about 90 minutes....More

Thank kbecerra
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for the wonderful review! We are very proud of our cave and our staff here at Jewel Cave National Monument. We love it when we get a "pat on the back" through positive comments from our visitors. It is nice to receive some...More

Reviewed 2 August 2016

I have visited many of the caves from the Cave State (Missouri and region) and while they are fun and interesting, Jewel Cave National Monument may be the best in the world of caves. Oddly, the neighboring cave, Wind Cave National Park, is very interesting...More

1  Thank KC_travel_enthusiast
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for taking the time to review Jewel Cave National Monument. We are glad that you enjoyed the splendor of our cave with it's variation of spar and wet formations. Yes, there are stark differences between us and Wind Cave, but both should be...More

Reviewed 1 August 2016

This cave tour was excellent. Get there early as they fill/sell out the tour times quickly. We arrived around 10am and the earliest available was 12:40pm. They offered several tour versions, but some were a little more intense and required different gear and/or the ability...More

Thank Z-Tripper8
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for the glowing review! We do offer several tours and it is important to pick the right one for you. Visit with a Ranger to find out the differences between the tours we have. Some are not meant for folks with physical limitations....More

Reviewed 1 August 2016

We got in line early, but I recommend even earlier than 8 am! By the time we got the chance to purchase tickets, almost all tours had sold out. We left and came back for the 3:10 pm tour. The cave was very neat &...More

Thank Kristin I
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Kristin, we are glad you had a good time here at Jewel Cave. We always recommend getting here early during the busy summer season to insure a ticket. As the busiest time of the year starts to wind down and the kids head back to...More

A TripAdvisor Member
102
Reviewed 31 July 2016 via mobile

As others have mentioned, you need to get there early to get your tickets. We got there at 10 and the first tour available was not until 2. We went on the lantern tour, it was fun and quite an adventure going through all the...More

Thank A TripAdvisor Member
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this reviewResponded 10 August 2016

Thank you for your honesty and we are glad you enjoyed the Lantern Tour. It is true that all tours are not meant for everyone. Be sure to talk with a Park Ranger for complete descriptions of the cave tours we offer. We strive to...More

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Ask a question
Questions & Answers
Sara A
28 August 2017|
AnswerShow all 5 answers
Response from NPSParkRanger | Property representative |
He will be fine. The area of the cave where the Scenic tour takes place is very big. He will just have to watch his head in a few places!
0
Votes
Kay N
2 August 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
There are no areas with sufficient shade to leave pets unattended in a vehicle during the summer months and we highly discourage this practice.
0
Votes
Claudia R
12 July 2017|
AnswerShow all 4 answers
Response from NPSParkRanger | Property representative |
Scenic tour has 723 stair steps or 42 flights of stairs.
1
Vote

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