CRESCENT CITY TOURS & TRANSPORTATION

CRESCENT CITY TOURS & TRANSPORTATION

CRESCENT CITY TOURS & TRANSPORTATION
4.5
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
About
At Crescent City Tours we specialize in creating amazing memories. Swamp Tours, Plantation Tours, City Tours. We also provide luxury transportation in and around the grater New Orleans area. Cruise Ship Transfers, Airport Transfers. We also move Corporate and Wedding charters or just Girls/Boys night out. Saints, Pelicans, LSU Gameday Charters.
New Orleans, United States
Tours and Tickets by CRESCENT CITY TOURS & TRANSPORTATION
Travellers talk about
(3 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles137 reviews
Excellent
115
Very good
10
Average
4
Poor
1
Terrible
7

Dawn W
4 contributions
5.0 of 5 bubbles
Whitney Plantation audio tour is a must do when in NOLA - informative and moving and told from the perspective of the enslaved. The airboat tour was such fun!
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barry K
2 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
Our driver was a lovely informative woman. It would have been nice if she had a microphone headset because we couldn't all hear her. The plantation was beautiful and heartwrenching. We loved the Airboat ride. Cory was our guide. He was a true New Orlean's gem. His knowledge of the swamp animals, birds and veneration added that extra touch. He took time to show us the alligators and explain their behavior. Best event so far!
Written 20 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for coming. We enjoyed having you until next time. Stay safe and keep smiling. ☺️☺️
Written 24 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle B
4 contributions
5.0 of 5 bubbles
Our Tour Bus Driver Bryon was amazing and kept us laughing and informed of things around us! Great trip at both plantation and small airboat ride with Brandon.
Written 15 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for coming we enjoyed having you until next time. Stay safe and keep smiling. 😊😊
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Xeriah K
1 contribution
1.0 of 5 bubbles
Mar 2024 • Solo
Read to the end please and read the other reviews. Firstly this review is for this particular tour company... the plantation in itself is something everyone should visit but I can not recommend this tour company! There are other companies that offer tours with transportation which can be found via TripAdvisor.

I wish I had read the other reviews because it wasn't explained in the event description that it was going to be an audio self guided tour and not with a tour guide. But the audio ended up being okay but not as engaging and kind of hard to follow / hear.

The bus was also full as they combined several tours together "to save on gas" as Brian said but this means there are lots of stops and that a 2 hour tour ends up taking all day. I also felt rushed to get through each section and didn't feel like I really had time to sit with history and what we were learning.

ALL OF THIS WOULD HAPPY BEEN FINE HAD I NOT BEEN LEFT BEHIND!!! Please see my attached screenshot. We were supposed to be back at the bus for noon, and I knew that so I told one of the front desk employees that I was going to the bathroom and that I'd be right back. I come out less than 10 minutes later and the bus and my whole group has left. I check my phone and I have no missed calls only a text from Brian, the bus driver, saying that he'll come back for me at 12:45 but that he has to continue the tour! I can not describe the sheer panic I felt when realizing that a tour company had left me behind. I was over an hour outside the city and all alone as a single woman traveling. I've been on many guided tours and this has never happened to me before. In fact even that very morning Brian waited on several guests at their hotels delaying the whole group but when I was in the bathroom for less than 10 minutes he left me without a call. Brian continued on with the tour and went to other stops meaning I missed out on lunch and those stops. He did eventually come back for me, AFTER 1PM and after I had called the main office for the tour company to explain what had happened. Never again will I book with this company. They had no regard for my safety when leaving me behind and THEY DIDN'T EVEN CALL!?!?! This whole situation left me baffled and so scared.

Again the plantation in itself is certainly worth the visit but not with this tour company!!
Written 14 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As the owner of Crescent City Tours, it breaks my heart to get these kinds of reviews. But this particular day We had 22 people on the tour. Everyone was ready at the appropriate time except for you. We are one of the few companies in the entire city of New Orleans that does a combination of tours. It clearly states that we come and pick you up for 11:45 AM to take you to see other plantations and for a bite to eat none of this stuff in which we have to do anyway. But we can’t hold up the entire tour experience because one person is late. We clearly stated that the tour depart at 11:45 if you were in the bathroom for 10 minutes and you came out at 12:10 that is far too late. we will schedule to leave at 11:45 AM and we left at 12:06 PM. We gave you more than enough time to get to the bus. Also, you were told at the front desk that the driver would return for you. So if you were panicked, I have no clue where that comes from. Also, you were in constant communication with the driver which communicated to you that he would return for you. We’re not a company by any means that does not hold ourselves accountable if we drop the ball. But we did nothing wrong. On the same day of this tour, we have multiple five star reviews. I don’t know what else we could have done for you. But at the end of the day, it is disheartening that you did not get the experience you desire, because at the end of the day, that is our goal. We have been successfully doing these tours for over 33 years. And we cannot change our policies because some of our guests elects to not follow our instructions. It’s really an unfortunate case. Now, for people that want to go at their own pace, and have everything custom to their liking, we can also provide that experience with our Private Tours. But when you do group tours, you have to follow specific instructions of the driver.
Written 21 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lindsey S
7 contributions
5.0 of 5 bubbles
Mar 2024 • Family
Brian was a super friendly and charismatic guide - and that laugh is one of a kind! He was knowledgeable and so helpful with recommendations. The Whitney Plantation and Airboat Swamp Tour was very enjoyable, and Crescent City made getting there and back a breeze.
Written 8 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for coming we enjoyed having you until next time. Stay safe and keep smiling. 😊😊
Written 14 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jared R
Fort Madison, IA6 contributions
5.0 of 5 bubbles
Feb 2024 • Solo
Brian was my guide. He is the best! He is a local guide and very funny and charismatic with a lot of knowledge about everything in the area.
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for coming guys it was our pleasure serving you while in our beautiful city. Until next time, stay safe and keep smiling 😊😊
Written 24 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrew O'Shaughnessy
6 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
This is one of the only companies to combine attractions and at competitive rates. The Whitney Plantation is the first museum of slavery in the U.S. it has deservedly received much praise and media attention. I have always wanted to do an airboat tour and was not disappointed. This company take you through genuine swamps and the guides are very informative.
Written 11 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much for coming guys it was our pleasure serving you while in our beautiful city. Until next time, stay safe and keep smiling 😊😊
Written 24 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christine D
Laval, Canada89 contributions
1.0 of 5 bubbles
Jan 2024 • Couples
Very disappointing. Albeit the front entrance way with all the oak trees is indeed beautiful, the rest of the exhibit is all redone. Hardly anything original in the main house and everything outside is redone.. Even if they charged half it would still be a tourist trap.
Written 22 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CLH
Canada4 contributions
5.0 of 5 bubbles
The tour starts out with the Whitney plantation which is a very eye opening experience. Very informative. Next is the swamp tour through Rajun Cajun tours which was a fun adventure! The airboat is loud but they give you earmuffs for that.
There is a quick stop at Oak Alley Plantation for you to grab a bite to eat and a gift shop.
Crescent City Tours made this tour very smooth! Got picked up in the morning at hotel by Brian (who is absolutely hilarious) and then he drove us to Whitney. Brian really made this experience even better than expected!
Written 4 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for coming guys we enjoyed having you. Until next time stay safe and keep smiling 😊😊
Written 26 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Angela B
1 contribution
5.0 of 5 bubbles
Oct 2023 • Business
Amazing history. I did not know about these enslaved revolts. I thought the self guided tour was excellent.
Written 20 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Crescent City Tours. We enjoyed having you! Until next time, stay safe and keep smiling! 😊😊
Written 25 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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CRESCENT CITY TOURS & TRANSPORTATION - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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