Canal Place
Canal Place
3.5
11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Sunday
12:00 PM - 6:00 PM
About
Canal Place elevates the shopping experience in New Orleans with a curated selection of luxury brands like Saks Fifth Avenue, Louis Vuitton, and Tiffany & Co. Alongside these iconic names, discover contemporary favorites like lululemon and Anthropologie.
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The area
Address
Neighbourhood: French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
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1,576 within 5 kms
Attractions
630 within 10 kms
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
3.5
120 reviews
Excellent
29
Very good
51
Average
22
Poor
13
Terrible
5
Rachel S
Las Vegas, NV820 contributions
Feb 2022 • Couples
Very pretty but boring mall. The only anchor store is Saks 5th Avenue, and then there are high end shops that nobody was in. I believe that there's only one food option - a coffee shop called PJ's.
Went today on 2/6/2022 and the whole place was dead, despite it being a Sunday that the Rock n'Roll Marathon was being held at, right around the corner.
I saw shop staff that hadn't even taken off their coats - they were sitting on their phones because there was like 5 people walking the entire mall.
Do not make an extra trip just to visit here, it's very nice looking but dead.
Went today on 2/6/2022 and the whole place was dead, despite it being a Sunday that the Rock n'Roll Marathon was being held at, right around the corner.
I saw shop staff that hadn't even taken off their coats - they were sitting on their phones because there was like 5 people walking the entire mall.
Do not make an extra trip just to visit here, it's very nice looking but dead.
Written 29 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Betty R
4 contributions
Dec 2023 • Family
I purchased the Azalea Wang Faux Fur Panel Hooded Trench Black coat for $365.98, from a store named Upper Atmosphere in the Canal place shopping center, New Orleans. I was only in town for a short period of time, therefore arranged for the coat to be shipped rather than taking it with me.
Upon returning to my hotel, without the coat I noticed online that the same coat was selling at Nordstrom’s for $209 and other locations such as Akita for $159 with free shipping. I contacted Donte who transferred to the store manager Tiffany to see what options could be done, and was told that I can only do an even exchange or given a store credit; despite being charged around $200 more than it was selling at other locations. They told me that they purchased products, then marked them up to sell them. However, the amount that it was marked up was almost double.
Due to being ADA disabled, it was difficult for me to get back to their location. A merchandise credit and the amount I spent on the coat without seeing the products in person would not work. I emailed the CEO Shattera Blackman and Rese Cliffman explaining the situation requesting for assistance. Due to not getting a response from my email, I went back from the French Quarter to the Riverwalk the next day to speak with personnel in person. It was a tough day due to my disability, but I wanted to hopefully get help, even with an in-store credit to make up the price difference. The staff was very rude, disrespectful, unprofessional; beyond anything I have seen in an upscale shopping facility.
Jadeon the assistant manager stated that he would talk to owner to see if there’s anything they can do, but he wouldn’t do anything to help. They are the only location, and to my surprise were not even listed under the stores at Canal Place; despite them stating they had been there for two years.
Jadeon said they have several employees and someone will take it to FedEx by time they close that day on the December 29th by 7 PM to ship it out and text me tracking number. When I never heard back, I texted for an update with the assistant manager in regards to the status of shipping. He was extremely rude stating that he would let me know when it is shipped. I called a week later and it still had not been shipped on January 4, despite being told that it would be shipped the Friday before.
To protect others, from being taken advantage of as I have, I feel my experience should be shared. To this day, I have never received anything but negative attitudes and unprofessionalism from Upper Atmosphere.
Upon returning to my hotel, without the coat I noticed online that the same coat was selling at Nordstrom’s for $209 and other locations such as Akita for $159 with free shipping. I contacted Donte who transferred to the store manager Tiffany to see what options could be done, and was told that I can only do an even exchange or given a store credit; despite being charged around $200 more than it was selling at other locations. They told me that they purchased products, then marked them up to sell them. However, the amount that it was marked up was almost double.
Due to being ADA disabled, it was difficult for me to get back to their location. A merchandise credit and the amount I spent on the coat without seeing the products in person would not work. I emailed the CEO Shattera Blackman and Rese Cliffman explaining the situation requesting for assistance. Due to not getting a response from my email, I went back from the French Quarter to the Riverwalk the next day to speak with personnel in person. It was a tough day due to my disability, but I wanted to hopefully get help, even with an in-store credit to make up the price difference. The staff was very rude, disrespectful, unprofessional; beyond anything I have seen in an upscale shopping facility.
Jadeon the assistant manager stated that he would talk to owner to see if there’s anything they can do, but he wouldn’t do anything to help. They are the only location, and to my surprise were not even listed under the stores at Canal Place; despite them stating they had been there for two years.
Jadeon said they have several employees and someone will take it to FedEx by time they close that day on the December 29th by 7 PM to ship it out and text me tracking number. When I never heard back, I texted for an update with the assistant manager in regards to the status of shipping. He was extremely rude stating that he would let me know when it is shipped. I called a week later and it still had not been shipped on January 4, despite being told that it would be shipped the Friday before.
To protect others, from being taken advantage of as I have, I feel my experience should be shared. To this day, I have never received anything but negative attitudes and unprofessionalism from Upper Atmosphere.
Written 24 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drm02
glenwood, Missouri199 contributions
Mar 2020
This was a small mall with higher end stores. Fun to walk around. I was looking at something at Tiffany's and they didn't make me feel less than even though I was not dressed like I could afford Tiffany's.
Written 15 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rita V
Hudson, MA764 contributions
Dec 2019
Why aren't these people FIRED? For their lack of customer service, their attitude and their snobbery? I've been to Tiffany London at Harrods just to browse and get my ring cleaned. PRECIOUS! Sales reps are adorable, down to earth and funny. Ditto for Boston, Chesnut Hill and Natick Collection. Providence Mall and even NYC. BUT NOLA/Canal street? THE WORST
Written 24 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob G
Bedfordshire, UK96 contributions
May 2018 • Couples
Great if you want to shop or eat otherwise don’t bother.
Watch out for the people begging outside on canal street they can be very rude and I heard them saying disgusting things towards woman and even bringing up the colour of their skin to call them names if ignored.
I’m sure this is not all and just the odd few but be careful if your female on your own.
Watch out for the people begging outside on canal street they can be very rude and I heard them saying disgusting things towards woman and even bringing up the colour of their skin to call them names if ignored.
I’m sure this is not all and just the odd few but be careful if your female on your own.
Written 21 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MardiGras2019
Prairieville90 contributions
Jun 2017
We stayed at the Westin New Orleans which is attached to Canal Place Shops. My wife & I started out at Starbucks and casually walked thru and browsed the shops in Canal Place. Very upscale but you can find what you need. We purchased my wife a fabulous necklace that she oohed and ahhed over at Mignon Faget which is completely "New Orleans" and she was pleasantly surprised with her gift there. The "Shops" are all very sell merchandised and brightly lit making them all very inviting.
Written 13 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D L
Baton Rouge, LA145 contributions
Dec 2016 • Family
Our "regular" parking lot was full so we tried this parking garage. BIG MISTAKE. We drove around the parking garage--that's all we did. there was a line of several cars that drove all the way to the top and all the way back down. There were NO OPEN places. Then, we were charged $19! Go over to the Outlet Mall and park there.
Written 23 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
worktotravel010
Perth, Australia133 contributions
Jun 2015 • Couples
Having started our trip in New York I had a quick look in Tiffany (and why not) and thought about buying some small gifts but thought better of it as we had a long way to go. At the end of the trip walked past Tiffany in New Orleans and bought gifts and not only did I get back the tax, met the nicest and friendliest staff ever, such a pleasure to shop there and no I didn't spend a lot of money. Ask for Cheryl, she's delightful.
Written 28 June 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashele_B
Grenada62 contributions
Jun 2013 • Couples
I was impressed on entering the theatre. Some of the seats were a bit worn, but they were comfortable.
I loved the idea that you can order and the food would be brought to your seat. I was also impressed with the selection of food on the menu. Initially we did not want to eat since we just had eaten lunch, however during the movie I was tempted to order a snack, then I saw the mouse. The mouse ran back and forth at least 5 times during the movie. Needless to say, I did not order anything to eat.
I loved the idea that you can order and the food would be brought to your seat. I was also impressed with the selection of food on the menu. Initially we did not want to eat since we just had eaten lunch, however during the movie I was tempted to order a snack, then I saw the mouse. The mouse ran back and forth at least 5 times during the movie. Needless to say, I did not order anything to eat.
Written 2 July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SmithFamily0307
Baltimore, MD23 contributions
Mar 2019 • Couples
We went to Canal Place to go to the movies. The snacks in the theater are extremely high it's a bistro, but anyway it was terrible.
Written 11 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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