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Replacements

Certificate of Excellence
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Address: 1089 Knox Rd, Greensboro, NC 27301-9228
Phone Number:
+1 800-737-5223
Website
Today
09:00 - 19:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 19:00

TripAdvisor Reviewer Highlights

Read all 113 reviews
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  • 79
    Excellent
  • 26
    Very good
  • 4
    Average
  • 0
    Poor
  • 3
    Terrible
Found what I needed

You need to see the show room It is full of everything you didn't know what you needed. I found the salad fork to my silverware set that was lost.

Reviewed 5 days ago
Pam I
,
Onancock, Virginia
via mobile
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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Onancock, Virginia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

You need to see the show room It is full of everything you didn't know what you needed. I found the salad fork to my silverware set that was lost.

Helpful?
Thank Pam I
Neenah, Wisconsin
Level Contributor
126 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
Reviewed 2 weeks ago

The last time we went to Replacements we went on their tour, which was really astonishing. This time it was just to shop, and the service really follows the traditions of the carriage trade. Within a few minutes of arrival you are greeted by a member of the sales staff who makes sure you know there's someone to help you... More 

Helpful?
1 Thank pja537
Fort Lauderdale, Florida
Level Contributor
112 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 8 April 2017 via mobile

Stop in if you are in the area. Huge showroom of every imaginable piece of dinnerware and china. This would be like a candy store for china enthusiasts. Friendly employees and hourly tours. Prices range from a few dollars to thousands. Plenty of parking.

Helpful?
1 Thank FoodFunSun2016
Aurora, Illinois, United States
Level Contributor
44 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 15 February 2017

I have purchased from them on-line so I was very interested in visiting. So glad we did. Took the tour which was very informative. Had no idea of all the services they offer. Seems like a great place to work, very employee positive business. Take the tour!!

Helpful?
Thank Pat S
North Carolina
Level Contributor
168 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
Reviewed 14 February 2017

You can order replacement crockery and cutlery online from these people and that's what most folks do. But if you're nearby and you like fine tableware this is a "must do" destination. Replacements Ltd. is a warehouse for fine tableware, but it's so much more. If you're into Christmas visit their Christmas room, which in my opinion is quite large.... More 

Helpful?
Thank travelviapurple
Huntersville, North Carolina
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 10 January 2017

The people at Replacements are super friendly, caring, and oh so well trained. I was having difficulty placing an order for our Spode Christmas pattern, so I called up and asked my question. The agent informed me that the china is produced in 4 countries and there is china pre-1962 and after, and that was why the china I saw... More 

Helpful?
Thank Dolf D
Youngsville, North Carolina
Level Contributor
52 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 18 October 2016

Stopped in yesterday to look at a piece of silver that is part of my grandmother's old, discontinued silver pattern.The young man who helped me found the piece, had it brought out to me for inspection, and then had it beautifully polished before I purchased it. While I was waiting for it to be ready, my friend and I walked... More 

Helpful?
Thank susan s
Boston, Massachusetts
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 12 October 2016

A guided tour of the replacements facility is offered every hour and is a fun behind-the-scenes look at this business. The tour lasts just the right amount and information. Enjoy browsing in the museum and showroom before and after the tour. I dare you to walk away without buying something!

Helpful?
Thank pamela c
Merritt Island, Florida
Level Contributor
81 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 30 September 2016 via mobile

This is an unbelievable store with so many options for silver, china, crystal, knock knacks old and new. Looking in their warehouse makes me think what the national archives is like. Tours offered on the hour. Didn't have time to take one. Darn!

Helpful?
Thank traveling32952
Durham, North Carolina
Level Contributor
33 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016

This is a surprising and wonderful stop. Great shop, bargain area, museum for china, flatware, glassware and crystal. Free tour of the facility every 30 minutes is a must!

Helpful?
Thank kozmoboxman

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  • Is there a restaurant or café onsite?