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NOC Gatlinburg

1138 Parkway, Gatlinburg, TN 37738-3108
+1 865-277-8209
Review Highlights
Great customer service

Bought shoes for my husband here last year, well he magically lost them. So while i waited on him... read more

Reviewed 6 days ago
Brady S
Inverness, Mississippi
Another great rafting trip with NOC!

My wife and I love rafting with NOC! Always a great guide! I terrific way to spend about 3 hours... read more

Reviewed 1 week ago
North Richland Hills, Texas
Read all 247 reviews
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NOC’s 18,000 square-foot flagship store sits at the downtown Gatlinburg entrance to Great Smoky Mountains National Park. NOC Gatlinburg carries everything necessary to enjoy excursions into the Smokies including our signature “gifts, gear and guidance.” The in-store shopping experience is unique and fun, boasting a swinging rope bridge, a kid-friendly bear cave and a giant fireplace for warming up on cool days. We also help guests plan whitewater rafting and other guided Smokies outdoor adventures in-store.
  • Excellent73%
  • Very good20%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Closes in 19 min
All hours
Hours Today: 10:00 - 18:00
Suggested Duration: 1-2 hours
1138 Parkway, Gatlinburg, TN 37738-3108
+1 865-277-8209
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Reviews (247)
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1 - 10 of 247 reviews

Reviewed 6 days ago

Bought shoes for my husband here last year, well he magically lost them. So while i waited on him to call me back, I had lots of help from the staff finding great things for myself and when he finally called me back they were...More

Thank Brady S
Reviewed 1 week ago

My wife and I love rafting with NOC! Always a great guide! I terrific way to spend about 3 hours. Beautiful scenery along the way and a cool way to spend a hot day. These guys operate very safely while making sure everyone in your...More

Thank stevewilhite
Reviewed 4 weeks ago via mobile

If you came tov the smokies and forgot to bring something you needed for hiking, camping, fishing, or rafting, this is the place you'll find it. Has a rock climbing wall and wooden rope bridge. What's nice us they rent equipment, even backpack/ child carriers...More

Thank Bella71486
Reviewed 11 May 2017

Our experience with the Gatlinburg NOC was brief but bad. As we approached the shop during regular business hours, the door was cracked open and we were told the center was closing An extremely unfriendly employee seemed very perturbed that we wanted to know what...More

1  Thank Christine A
Jan W, Director of Marketing at NOC Gatlinburg, responded to this reviewResponded 12 May 2017

Callard -- Thanks for your feedback on our store's unplanned closing last week. We are sorry to hear your experience with NOC Gatlinburg was not up to your standards. In response to this post, and your previous post, we would love to shed some light...More

Reviewed 28 March 2017

The Nantahala Outdoor center knows their stuff, and knows how to treat their customers! From booking the trip all the way to the end it was an amazing seamless experience. We had a wonderful guide named Lee who went above and beyond to make sure...More

Thank Kaitlyn J
Reviewed 22 March 2017 via mobile

We stop here every time we 're in town. From ultrlite hiking to car camping, they got what you need. Just like everywhere else, what you buy determines how much you spend. They have high end items as well as some not so high end...More

Thank RadManInTn
Reviewed 22 March 2017 via mobile

My family always visits this place to check out the gear and items on sale. They've always got great merchandise in the size and selection we want. The staff in each area are always willing to help. Would recommend if you're in Gatlinburg and need...More

Thank Erik G
Reviewed 19 February 2017

NOC is one of my favorite stops in gatlinburg. It is every outdoors persons dream. They have everything you could possibly need or want. They even have a rock climbing wall. There end of the season sale prices are great!! I stop by there every...More

2  Thank asweet223
Reviewed 22 January 2017 via mobile

Absolutely great place to shop and great deals on a lot of items from North Face to Patagonia. Also a ton of camping and hiking supplies there. Staff are super friendly and helpful.

Thank Chris M
Reviewed 17 January 2017 via mobile

Went in there with a good friend, in the market for a hiking backpack. Boy, the sales person was the best ever, no push sale, all straight forward honest, loved! Great customer attention and orientation. Plus, this shop is just beautifully set up, outdoorsy people...More

Thank Yvonne H
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Questions & AnswersAsk a question
Senallure R
Whitewater Rafting: Is the upper river really scary? Especially for first timers?
1 August 2015|
Answer Show all 5 answers
Response from Marla N | Reviewed this property |
Absolutely not! The guide was wonderful and fully in control. This is the third rafting trip I have been on and feel that the staff is the best! No one fell out of the raft on our trip, but they prepare for what to do just... More