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Heavenly Spa By Westin

2 Resort Dr, Savannah, GA 31421-7001
+1 912-201-2250
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Review Highlights
Good but very brief

Went for couples massage and supposed to be at least 55 minutes - at roughly 38 minutes into the... read more

Reviewed 2 weeks ago
Western M
,
Amherst
via mobile
Worst Massage EVER!!!!!!

I get massages regularly and this was by far the worst massage I have ever had. Definitely not... read more

Reviewed 11 June 2018
JM10612
via mobile
Read all 48 reviews
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Spa OverviewHeavenly Spa by Westin provides authentic, memorable experiences based on unique treatments and quality products delivered with care by skilled therapists. We seek to uplift guests mentally, physically and spiritually by engaging and stimulating each of the five senses. Relax, and let us cater to your needs.
  • Excellent68%
  • Very good18%
  • Average4%
  • Poor6%
  • Terrible4%
Travellers talk about
“deep tissue” (2 reviews)
“great massage” (2 reviews)
LOCATION
2 Resort Dr, Savannah, GA 31421-7001
CONTACT
Website
+1 912-201-2250
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Reviews (48)
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"couples massage"
in 5 reviews
"deep tissue"
in 2 reviews
"great massage"
in 2 reviews
"girls weekend"
in 2 reviews
"cookies"
in 2 reviews
"mimosas"
in 9 reviews
"facial"
in 11 reviews
"sanctuary"
in 5 reviews
"therapist"
in 8 reviews
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1 - 10 of 48 reviews

Reviewed 2 weeks ago via mobile

Went for couples massage and supposed to be at least 55 minutes - at roughly 38 minutes into the actual massage they announced they were done. Wow - really? That is not what you expect from a massage that is 1/4 of a thousand dollars:)...More

Thank Western M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

I get massages regularly and this was by far the worst massage I have ever had. Definitely not worth the 135. It was so bad I had to schedule a massage at my local spa to get the areas I wanted worked on, worked on....More

2  Thank JM10612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

I surprised my mother with a couples massage for her birthday on 5/27 while we were on vacation in Savannah. I was glad that I had taken the suggestions of other reviewers and had gone with the 80 min massage instead of 55 minutes. It...More

Thank Emily L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 9 April 2018

I'm a spa snob. It's really really hard to impress me. I've spa'ed around the world. For the heavenly spa, the facilities are nice and clean. The staff is welcoming. The greeting attendant (I'm upset I've forgotten her name, she was lovely) got us settled,...More

Thank cristene g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Oh my goodness, Bethanne is one of the BEST massage therapists I have ever had. She listened to me, paid attention and gave me a much needed wonderful massage. If I could give her 100+ stars I would. One will not be sorry if lucky...More

1  Thank borntotravel6179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

They had an Open House while we were there to celebrate their new remodel. The treatment rooms are gorgeous and the waiting area is so beautiful and comfortable! The new chairs are super comfy, the neck pillows, lighting, mimosas, snacks, hot tea etc- they have...More

Thank KimberlyR734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

I recently visited Heavenly Spa By Westin in Savannah with five friends during a girls weekend. From initial communications, to booking the treatments, to the actual treatments the experience was seamless and wonderful! The group coordinator, Rylee, took care of everything for us. Due to...More

Thank familyoffourtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeavenlySpaSav, Public Relations Manager at Heavenly Spa By Westin, responded to this reviewResponded 29 October 2017

Good afternoon familyoffourtrips, Thank you so much for your kind words about your trip to the Heavenly Spa! I am so pleased that our team provided a memorable group experience for you all and that you also enjoyed our facilities here at the clubhouse of...More

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A TripAdvisor Member
11
Reviewed 7 October 2017 via mobile

Hello all guest considering a visit to Savannah GA. Do yourself a favor and book a massage with Katie. This experience was amazing. I was a little apprehensive about getting a massage, being it was the first time. She made my experience relaxing and comfortable...More

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeavenlySpaSav, Public Relations Manager at Heavenly Spa By Westin, responded to this reviewResponded 20 October 2017

Good afternoon! Thank you so much for your kind words about your trip to the Heavenly Spa! Hearing that our massage therapist Katie met our high standard of excellence is fantastic! We pride ourselves on having our guests leave with the ultimate level of relaxation....More

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Reviewed 20 August 2017 via mobile

I arrived at 5pm for a 6pm massage. The check-in was quick although, reservation was a little mixed-up. The attendant Miss Cookie was nice and brought me complimentary mimosas. I used the sauna, but the steam room was reportedly down. I entered the sanctuary (waiting...More

Thank MissSoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeavenlySpaSav, Public Relations Manager at Heavenly Spa By Westin, responded to this reviewResponded 31 August 2017

Good Afternoon MissSoro! Thank you for being a guest at our spa and providing us with valuable feedback. We are happy to hear that Miss Cookie was nice and that Crystal focused on your troubled areas. We hope to see you see you back again...More

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Reviewed 6 July 2017 via mobile

when I was booking a appointment the lady name I remember was Jessica and she help me book my appointment but she was very rude on the phone but overall I enjoy my massage it was great and so relaxing he did such an amazing...More

1  Thank amandamayyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeavenlySpaSav, Manager at Heavenly Spa By Westin, responded to this reviewResponded 13 July 2017

Good Afternoon Amandamayyyy, We appreciate and value the feedback you provided from your experience. I am happy to hear that your massage therapist was great and relaxing and happy that you also enjoyed our locker room area. I would of course like to inquire further...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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