We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Velocity Air Sports

7022 AC Skinner Parkway, Suite 200, Jacksonville, FL 32256
+1 904-551-4035
Call
Website
Save
Review Highlights
Sketchy and Unclear Policies!

Bad experience! Do not purchase tickets online! They will not refund any purchases. I even called... read more

Reviewed 2 weeks ago
Doug L
via mobile
Okay once in a while

The place is a decent value $15 for an hour access includes to trampolines, ninja course and som... read more

Reviewed 10 July 2017
J W
,
Jacksonville, Florida
via mobile
Read all 17 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Velocity Air Sports, LLC is a Family Fun Center that has a Massive Continuous Trampoline Field, Ninja Obstacle Course, AirSlam Basketball, Dodgeball Stadium, Olympic Size Foam Pits, Slack Lines, Aerial Silks, Trapeze bar and a Kiddie Court for Kids under 48". Velocity also has a state of the art Arcades and Amazing Redemption Prizes! Come JUMP with us!
  • Excellent38%
  • Very good23%
  • Average17%
  • Poor17%
  • Terrible5%
10 Jul 2017
“Okay once in a while”
2 weeks ago
“Sketchy and Unclear Policies! ”
Suggested Duration: 1-2 hours
LOCATION
7022 AC Skinner Parkway, Suite 200, Jacksonville, FL 32256
CONTACT
Website
+1 904-551-4035
Write a Review
JPMiles / Payback Arrow
75
JPMiles / Payback Arrow
Reviews (17)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 16 reviews

Reviewed 2 weeks ago via mobile

Bad experience! Do not purchase tickets online! They will not refund any purchases. I even called and spoke with a manager the week before and was told they would refund the tickets we could not use do to the kids being sick. Was told it...More

Thank Doug L
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 2 weeks ago

Hi Doug, We are happy you contacted us about your concerns. Feedback is a gift and always helps us get better so we appreciate it. I assure you safety and customer service are out two biggest priorities. And we will definitely put the no refund...More

Reviewed 10 July 2017 via mobile

The place is a decent value $15 for an hour access includes to trampolines, ninja course and som jumping pits. Probably best for young teens. Little kids can be pushed over or jumped on. About 20 trampolines and bounce offs. Okay for a rainy day

Thank J W
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 12 July 2017

Thanks JW!

Reviewed 13 February 2017 via mobile

Awesome! We had a 10 yr olds Birthday Party here. It was the best party yet. All 15 girls had a blast. Great exercise, what a work out. The facility is clean and staff is very professional. We had an attendant assigned for the party....More

1  Thank PGPioneers
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 14 February 2017

Hi PGPioneers! Thank you so much for taking the time to write a review and for the Awesome 5 Star Rating! We will definitely pass along kudos to our staff! We are thrilled your Birthday girl and all her friends had a Blast at Velocity...More

Reviewed 16 November 2016

This was my first time here and the place is not what i expected. This place does not not have any safty rules applied anywhere . the staff and manager have no control over anyone .I had brought my family here along with my 4yr...More

2  Thank ANGEL W
Lori H, Guest Relations Manager at Velocity Air Sports, responded to this reviewResponded 10 January 2017

Hi Angel, We are so sorry you weren't happy with your visit. We strive to have Excellent Customer Service and always adhere to all Safety Guidelines that are set in place and listed right next to where check-in area is at Velocity Air Sports. Kids...More

Reviewed 28 August 2016 via mobile

We were there on a Saturday night for a birthday party. It was extremely crowded but the kids had fun. The reason for 2 stars is the release you MUST sign. If we were not there for someone else's party we would not have signed...More

1  Thank Robert R
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 6 September 2016

Hi Robert, We appreciate you taking the time to write a review and give us feedback. We are excited you and your kiddos had a blast at Velocity! We love to take pictures of kids and adults having fun on all our parks different elements!...More

Reviewed 23 August 2016 via mobile

This is our second visit. Staff was friendly and helped my grandkids it on the equipment. It's a great place for all ages.More

Thank Jeff K
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 24 August 2016

Hi Jeff! We wanted to thank you for taking the time to write an AWESOME REVIEW and give us 5 STARS!!!! So Happy to hear that your Grandkids had a Blast and that our Staff was Friendly and Helpful! We always like to get feedback...More

Reviewed 8 August 2016

My daughter's birthday where 4 little girls were excited to go to Velocity for the first time ended in disaster. We waited in line for the better part of 40 minutes only to get to the desk to hear an alarm which starts the "teenage"...More

Thank Richard T
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 9 August 2016

Richard, Thank you for taking the time to write to us about your experience. We are so sorry your experience was less than perfect at Velocity. We strive to make everyone feel informed about our hours that are listed on our doors and we do...More

Reviewed 26 July 2016 via mobile

Jumpy jumpy as what my nephew calls it is such a fun place! They have lots of areas suitable for different age groups plus arcades! I like how the entire space is sorta open but separated as different sections. They make you sign a waiver...More

Thank Jerica R
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 1 August 2016

Hi Jerica! Thanks for taking the time to write a review and give Velocity an AWESOME 4 STAR RATING! We really appreciate your comments and feedback! And we love the name JUMPY JUMPY that your nephew calls Velocity! So Precious! Again, we thank you and...More

Reviewed 17 July 2016 via mobile

Took the cheer team for team bonding. The girls had a great time and enjoyed the facility. The only issue I had was that I purchased my tickets at a military facility. I was told that my ticket included socks but when we arrived we...More

1  Thank StAuggie12
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 19 July 2016

Hi StAuggie12, We are so excited your Cheerleaders had a great time and for the Awesome 4 STAR RATING! We are so sorry for the confusion about the socks. Unfortunately the military deal does not include socks so we are so sorry you were misinformed...More

Reviewed 13 June 2016 via mobile

My husband and I took our kids here on an early Sunday afternoon. They had a great time--lots for them to do and lots of room to roam around. For one hour jump time, it cost $10 for my six year old and $14.00 for...More

Thank vlmiller
Lori H, Public Relations Manager at Velocity Air Sports, responded to this reviewResponded 14 June 2016

Thank you for VL Miller for your kind review. We really appreciate you taking the time to give us feedback! And it sounds like you and the kiddos had a blast! WE LOVE FAMILY'S to HAVE FUN TOGETHER! Thanks again! Lori

PreviousNext
12
Nearby
Nearby HotelsSee all 134 hotels in Jacksonville
Candlewood Suites Jacksonville
189 reviews
.50 km away
Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
54 reviews
.76 km away
Holiday Inn Express Hotel & Suites Jacksonville South
272 reviews
.79 km away
Red Lion Hotel Jacksonville
459 reviews
.90 km away
Nearby Restaurants
Leci's Italian Cafe
52 reviews
.91 km away
Dave & Buster's
235 reviews
.89 km away
Bistro 202
13 reviews
.95 km away
Los Portales Mexican Grill
47 reviews
.90 km away
Nearby Attractions
Dog Wood Park
51 reviews
1.05 km away
Hands On Children's Museum
54 reviews
4.40 km away
Avonlea Antiques & Design Gallery
5 reviews
3.01 km away
One Way Out Jacksonville
651 reviews
2.78 km away
Ask a question
Questions & Answers
rebav1
22 June 2016|
AnswerShow all 4 answers
Response from Lori H | Property representative |
Kids Jump (Ages 6 and below.) We reserve 9am to 10am time slot Mon.-Sat. for children 6 years and younger and provide a special discount of $10 per child and one accompanying adult free of charge. (One parent per paid child... More
1
Vote
Mimi2JKE
4 May 2016|
AnswerShow all 3 answers
Response from Lori H | Property representative |
Hi Mimi, The policy at Velocity is that Children must be 13 years and older to be dropped off at park. Thanks!
0
Votes
PreviousNext
12