City Hall Visitor Center
City Hall Visitor Center
4.5
Historic SitesArchitectural BuildingsGovernment Buildings
About
Located in the true center of Philadelphia, the City Hall Visitor Center allows visitors to experience one of the City’s most iconic buildings. Our knowledgeable Visitor Services Representatives offer visitor essentials including maps, brochures, souvenirs and trip itineraries. Interior and Tower Tours of this architectural treasure are available.
Suggested duration
1-2 hours
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  • Leonhkny
    Hong Kong, China14,187 contributions
    Impressive at every angle
    At the center of downtown Philadelphia comes the huge City Hall. An elegant building beautifully preserved, it is easily the starting point to explore the city of love. It is especially vibrant around Christmas with a Christmas Village in front of the square as well as other festive decorations.
    Visited December 2022
    Written 18 December 2022
  • Sara Q
    8 contributions
    Just walking around the outside was amazing
    On a drizzly 3-day trip with the kids, we walked around this beautiful building and were in awe of the various architectural wonders. There were statutes to admire, cooper accents to marvel at, historical markers to read, and a subway terminal in the middle of the courtyard! Even the fire hoses were cool (made to look like the mouths of a mystical creature). An official looking guy told us that the building itself is the largest in the world for a stone block building (interesting "fact" but larger than Versailles? Buckingham Palace etc? Hmmmm.) It was an especially pretty spot to walk around in December with the skating rink in use, a merry go round in the center of the courtyard, the light projections and the spirit of Christmas all around.
    Visited December 2022
    Written 20 December 2022
  • Mariellen Edinburg
    Claymont, Delaware156 contributions
    Tiny elevator, great views
    I took the shorter tour to the observation deck. The process of signing up for the tour was easy and seamless. Our tour guide picked us up at the Visitors Center and took us through the hallways to the area with the small elevator that takes you up to the top of the tower. Only 5 (small) people could fit in the elevator so beware if you’re planning on taking a large group. It’s quite claustrophobic and takes some chutzpah as the elevator is old and sways a good bit. Once at the top, it is open air with windows to prevent you from falling etc. You get a panoramic view of the city and can look right up at the famous William Penn statue. All in all, a great experience and I was proud of myself for braving the elevator ride.
    Visited June 2023
    Travelled solo
    Written 22 June 2023
  • Irit YE
    Haifa, Israel51 contributions
    Waist of money.
    We paid $40 ($30 for the tour & $10 donation not realizing there is a tour fee). We got a VERY fast tour to the top and down in a very small elevator . The view is nice from above but for free you should go to Comcast building (the new one) to floor 60 to the amazing restaurant and use your money to see the amazing view while you’re eating for at least $30 in its JG restaurant. Highly recommended.
    Visited August 2023
    Travelled with friends
    Written 3 August 2023
  • Elize
    Boston, Massachusetts15 contributions
    Great Tour!
    This review is for the "City Hall Interior & Exterior with Tower Tour", which was a 90 min guided tour and 30 min to go up to see the views from the tower. As others have noted, the elevator up to the tower is TINY so there was a good amount of wait time to get the whole tour group up and down. The guided tour was comprehensive and interesting - the time flew by! The tour guide was a former city planner who clearly had a passion for history, cities and Philly. I would recommend this tour to anyone who likes architecture or history, and has 2 hours to spare.
    Visited August 2023
    Travelled as a couple
    Written 23 August 2023
  • Connie C
    Dallas, Texas780 contributions
    Worth the small price for the shorter tour that is longer than they tell you!
    We weren’t sure what the tour encompassed however paid for the short tour and donated to the restoration fund. Our tour guide was very informative and genuine. We were taken through security and up to a higher floor and a waiting room. Four people of our group were invited into an elevator that we realized was going up in the tower. Six of us waited and looked at the description boards, honestly we were wondering what was next. When the four came down we were invited into the elevator for a very slow ride to the very top of the tower. We were pleasantly surprised to find ourselves in an observation tower! The views were phenomenal, with our guide explaining significant sites within the 360 degrees. We thought we got our money’s worth and enjoyed it.
    Visited August 2023
    Travelled as a couple
    Written 29 August 2023
  • Oliver A
    Leeds, United Kingdom184 contributions
    Go see this Gotham style city hall
    We did the interior and exterior tour. Our tour guide was very experienced. She was really informative and had a lot to say. She really enjoyed taking us on a tour of city hall and it was refreshing to see someone so passionate. It was well worth it and we even got to see a few added extras too. The views on top are amazing and I couldn't find many other observation decks in Philly. So if that's your thing, this is the place to go. Seen reviews complaining about the old lift but it really didn't take that long and we had a group of around 11.
    Visited September 2023
    Travelled with friends
    Written 15 September 2023
  • Steph S
    Bristol, United Kingdom25 contributions
    Fantastic tour
    We absolutely loved our city hall tour and visit up the tower. The views from the top are incredible and the statue of William Penn is so detailed it’s amazing to think all that detail is wasted as you can’t see any of that from the bottom. We really enjoyed the history brief given by our tour guide and thankfully there was only 6 of us on the tour which I felt meant we had extra time at the top to take in the views. Can highly recommend if you find yourself in Philadelphia.
    Visited September 2023
    Travelled with family
    Written 9 October 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Steph S
Bristol, UK25 contributions
Sep 2023 • Family
We absolutely loved our city hall tour and visit up the tower. The views from the top are incredible and the statue of William Penn is so detailed it’s amazing to think all that detail is wasted as you can’t see any of that from the bottom. We really enjoyed the history brief given by our tour guide and thankfully there was only 6 of us on the tour which I felt meant we had extra time at the top to take in the views. Can highly recommend if you find yourself in Philadelphia.
Written 9 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Oliver A
Leeds, UK184 contributions
Sep 2023 • Friends
We did the interior and exterior tour. Our tour guide was very experienced. She was really informative and had a lot to say. She really enjoyed taking us on a tour of city hall and it was refreshing to see someone so passionate.

It was well worth it and we even got to see a few added extras too. The views on top are amazing and I couldn't find many other observation decks in Philly. So if that's your thing, this is the place to go. Seen reviews complaining about the old lift but it really didn't take that long and we had a group of around 11.
Written 15 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Connie C
Dallas, TX780 contributions
Aug 2023 • Couples
We weren’t sure what the tour encompassed however paid for the short tour and donated to the restoration fund. Our tour guide was very informative and genuine. We were taken through security and up to a higher floor and a waiting room. Four people of our group were invited into an elevator that we realized was going up in the tower. Six of us waited and looked at the description boards, honestly we were wondering what was next. When the four came down we were invited into the elevator for a very slow ride to the very top of the tower. We were pleasantly surprised to find ourselves in an observation tower! The views were phenomenal, with our guide explaining significant sites within the 360 degrees. We thought we got our money’s worth and enjoyed it.
Written 29 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elize
Boston, MA15 contributions
Aug 2023 • Couples
This review is for the "City Hall Interior & Exterior with Tower Tour", which was a 90 min guided tour and 30 min to go up to see the views from the tower. As others have noted, the elevator up to the tower is TINY so there was a good amount of wait time to get the whole tour group up and down. The guided tour was comprehensive and interesting - the time flew by!

The tour guide was a former city planner who clearly had a passion for history, cities and Philly. I would recommend this tour to anyone who likes architecture or history, and has 2 hours to spare.
Written 23 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Irit YE
Haifa, Israel51 contributions
Aug 2023 • Friends
We paid $40 ($30 for the tour & $10 donation not realizing there is a tour fee). We got a VERY fast tour to the top and down in a very small elevator . The view is nice from above but for free you should go to Comcast building (the new one) to floor 60 to the amazing restaurant and use your money to see the amazing view while you’re eating for at least $30 in its JG restaurant. Highly recommended.
Written 3 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mariellen Edinburg
Claymont, DE156 contributions
Jun 2023 • Solo
I took the shorter tour to the observation deck. The process of signing up for the tour was easy and seamless. Our tour guide picked us up at the Visitors Center and took us through the hallways to the area with the small elevator that takes you up to the top of the tower. Only 5 (small) people could fit in the elevator so beware if you’re planning on taking a large group. It’s quite claustrophobic and takes some chutzpah as the elevator is old and sways a good bit. Once at the top, it is open air with windows to prevent you from falling etc. You get a panoramic view of the city and can look right up at the famous William Penn statue. All in all, a great experience and I was proud of myself for braving the elevator ride.
Written 22 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sara Q
8 contributions
Dec 2022
On a drizzly 3-day trip with the kids, we walked around this beautiful building and were in awe of the various architectural wonders. There were statutes to admire, cooper accents to marvel at, historical markers to read, and a subway terminal in the middle of the courtyard! Even the fire hoses were cool (made to look like the mouths of a mystical creature). An official looking guy told us that the building itself is the largest in the world for a stone block building (interesting "fact" but larger than Versailles? Buckingham Palace etc? Hmmmm.) It was an especially pretty spot to walk around in December with the skating rink in use, a merry go round in the center of the courtyard, the light projections and the spirit of Christmas all around.
Written 20 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leonhkny
Hong Kong, China14,187 contributions
Dec 2022
At the center of downtown Philadelphia comes the huge City Hall. An elegant building beautifully preserved, it is easily the starting point to explore the city of love. It is especially vibrant around Christmas with a Christmas Village in front of the square as well as other festive decorations.
Written 18 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peggy T
Singapore, Singapore843 contributions
Nov 2022
This is another gem in Philadephia city centre that you should not missed. The artitecture can also be considered as an art piece.
Written 5 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ROSALIND B
2 contributions
Sep 2022
it was very busy and you would want to take a lyft or and uber even with that it was still busy but the knew how to get around
Written 13 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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