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Custom & Private New York Tours Inc

Certificate of Excellence
Neighbourhood:
Chelsea
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Address: New York City, NY 10025
Phone Number:
+1 212-222-1441
Website
Fee: Yes
Description:

Providing memorable, engaging, fun and informative tour experiences in New...

Providing memorable, engaging, fun and informative tour experiences in New York City is our passion. By targeting our guest's interests, preferences and whims by collaborating with them enables us to create perfect tour itineraries.

Every tour focuses on our guest's specific desires ensuring that everyone will enjoy experiences on the highest level of satisfaction due to our fastidious attention to detail.

An experienced, enthusiastic and informative licensed New York City guide will meet you and yours at the time and place you wish together with a chauffeured luxury vehicle, sized to accommodate your group. You will be captured by an entertaining presentation of "the story" at each site as well as sites along the way in the most entertaining and amusing way. We stimulate conversation and questions providing informative answers within a social and cordial atmosphere.

Whether you are planning a first visit with friends and family, an anniversary celebration, a corporate event, a college candidate's orientation or any special occasion, even a marriage proposal, we create the perfect experience delivering outcomes beyond your expectations.

Accommodating those with special needs such as walking challenges is never a problem for us navigating to minimizing walking.

Our staff of licensed New York City guides speak over fourteen languages enabling us to embrace a global audience and fill the needs of those who prefer tours conducted in their native language.

Let's plan your tour built around you topical (architecture, history, famous people, neighborhoods, etc.) interests as well as your site requests. We ensure that your time with Custom & Private will enable you to take home a piece of The Big Apple in your head and heart as well. Thank you!

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TripAdvisor Reviewer Highlights

Read all 437 reviews
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THE EXPERIENCE OF A LIFETIME!!

After my husband and I had a wonderful tour with Cliff back in December, I immediately booked him again for a trip with my mom and sisters. This would be their first time in the... read more

Reviewed yesterday
Ashley L
,
Cape Girardeau, Missouri
via mobile

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437 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Cape Girardeau, Missouri
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW via mobile

After my husband and I had a wonderful tour with Cliff back in December, I immediately booked him again for a trip with my mom and sisters. This would be their first time in the city, and our time was extremely limited (only one day in NYC for a quick weekend trip!)! Before I share how much we love Cliff... More 

Helpful?
Thank Ashley L
Massachusetts
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW

College roommate reunion/girl's weekend in NYC March '17! Cliff took us out on a late Saturday morning 4 hour tour - and what a tour it was! Started at Grand Central, with MANY points of interest (Chrysler Bldg, Central Park, Radio City, etc), including one of my fave's - Chelsea Market - on through Soho and ended with lunch at... More 

Helpful?
Thank kgkelly57
Custom_and_Private, Owner at Custom & Private New York Tours Inc, responded to this review

Hi KG, So glad that I had the opportunity to spend the time touring New York with three lovely ladies! I'm delighted that you had a wonderful time, as I, and that we were able to see all the sites that you had requested. Thank you all for taking the time to post your thoughts on TripAdvisor, that's what makes... More 

Cape Girardeau, Missouri
1 review
Reviewed 1 week ago

My daughter chose Cliff to show us NYC, because he had done such an excellent job of showing her and her husband the city on a previous trip. My three daughters and I had just one day in NYC, and we wanted to make it count! Cliff did not disappoint! He went above and beyond to make the day extra-special!... More 

Helpful?
Thank kanderson1932
2 reviews
Reviewed 2 weeks ago via mobile

We asked Cliff to give us an off the beaten track tour and he did not disappoint. From Harlem to SoHo, the Village and many more. Great, great knowledge - a true New Yorker that can give you a great New York experience.

Helpful?
Thank Nigel L
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

What a day! The energy and enthusiasm that you and your wife, the three children as well seemed to really take it all in. Thank you for the opportunity to provide your tour and I appreciate that you've shared your tour experience with the TripAdvisor community! Best, Cliff More 

Brisbane, Australia
1 review
Reviewed 2 weeks ago

We had an amazing tour with Cliff today, he truly is a professional!! Anyone thinking or booking a private tour around NYC should look no further than Custom & Private. We conducted a lot of research about what tour company to use (there are lots out there!) and landed on Custom & Private due to the exceptional level of customer... More 

Helpful?
Thank hm1111
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Hi Harry, It was truly a pleasure to spend time with you and your family touring New York City. So glad that we were able to accomplish so much and that girls and your mom were so engrossed with all that we saw and visited. Many thanks for the opportunity! Best, Cliff More 

San Diego, California
1 review
Reviewed 2 weeks ago

Last year we did a walking tour with Custom and Private Tours and had a blast with Bill. We took the subway and saw a ton of the city and lots of the touristy spots. This year, we decided we wanted to go a little bit deeper into the "real" NY and spent another day with Custom and Private Tours,... More 

Helpful?
Thank jfhinrichs
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

So happy that I had a "shot" to spend time with you and yours this time. Bill is a wonderful guide and I'm glad that I measured up to his performance last year :) Thank you for your review, I couldn't agree with it more!! Well said and much appreciated. I wish you all many safe and pleasant journeys for... More 

Auckland, New Zealand
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We had already been to NY a few years back and took a private tour then with a different firm - this time we came with our son and daughter in law and thought it would be a good idea to do a tour for them to see what NY is all about. With Cliff this tour was completely different... More 

Helpful?
1 Thank rushee01
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Hey Brent, I would definitely give you a five star rating for your review :)!! Thank you for taking the time. We got to just about see it all and I must say that I too learned a bit about New Zealand too. I'm delighted that you all had a wonderful time, learned so much and loved New York City... More 

Level Contributor
3 reviews
3 attraction reviews
Reviewed 2 weeks ago via mobile

The reason it was so good ... one word ... Cliff!! Been from NZ, New York was already a big place, however cliff our guide opening it right up and made it come alive. The stories, history, passion and love for a great city was both inspiring and captivating. Anyone reading this .... this is a must if you want... More 

Helpful?
Thank Angus R
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Hey Angus, So glad that I had the opportunity to spend the day with all of you. Knowing that this was your first time here made it truly special. It's an opportunity for me to give you and your family the experience that you've been looking forward to. I believe that by the end of the six hours we spent... More 

Boston, Massachusetts
1 review
Reviewed 2 weeks ago

A couple of friends and I decided to have a mini college reunion in NYC after too many years without seeing each other. We only had the weekend so I looked Cliff up and booked a 4 hour tour of NYC with Cliff and a driver. Cliff came to our hotel and went over the map with us telling us... More 

Helpful?
Thank privatebostontours
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Hi Michelle, Truly a pleasure for me as well! Tours are the most fun and informative when guests are enthusiastic and they participate. Guides are at their best when guests ask good questions. That's what stimulates guides to fine tune their presentations to what the guest's interests really are! We had fun and thanks for sharing your thoughts with the... More 

Greenwell Springs
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 5 March 2017 via mobile

Cliff is so much fun and has a tremendous amount of knowledge about his city. He works very hard to please you with a itinerary that suits you and your families needs. Cliff went out of his way at the end of the day to help us learn how to use the subway for the rest of our trip. We... More 

Helpful?
Thank Stephanie K
Custom_and_Private, General Manager at Custom & Private New York Tours Inc, responded to this review

Well, now I can stop worrying as to whether my subway lesson was effective and knowing that you maneuvered your way around during the remainder of your visit after we toured together. In truth, I never had my doubt. So glad that you enjoyed the time we all spent together, as I, and that you immersed yourselves into the city,... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
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