Eataly

Top ways to experience Eataly and nearby attractions

The area
Address
Neighbourhood: Tenderloin
How to get there
  • 23rd St • 2 min walk
  • 23rd St • 4 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,096 reviews
Excellent
651
Very good
292
Average
89
Poor
33
Terrible
32

Andrea N
1 contribution
2.0 of 5 bubbles
Dec 2023 • Family
We went later in the evening hoping to grab a delicious meal at the end of a long day. Online it said they were open until 11 so we headed up to the third floor and were greeted by a very rude hostess who was extremely hostile and inappropriate. I had asked if we could be seated when we found out they were closing soon, and she seated us but then chose to make rude remarks, talk badly about us to the other immature hostess, etc. Just tell us you cannot serve us! It would have been better than this!
The server was great but the food was mediocre and the overall experience was not pleasant due to the general atmosphere created by the employees this establishment has chosen. I would think long and hard before recommending anyone go to the Restraunt section of the Eataly. I did speak to management who compensated us a bit with our meal but still think others should consider this before going to La Pizza & La Pasta.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teresa C
1 contribution
1.0 of 5 bubbles
Nov 2023 • Friends
We went to Eataly near WTC, unfortunately out experience was terrible. Since we arrive we have a bad experience with the waitress that not even said “hello”, continuing with other one that not even look at us when taking our order. Finishing with a food too expensive for what is served. Emplomes too rudes for that kind of restaurant and experience.
Written 29 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard C
West Babylon, NY75 contributions
2.0 of 5 bubbles
Nov 2023 • Solo
went to get some holiday goodies, bought fresh figs , they were dry and not sweet 5 dollars into the garbage. Prosciutto was on the dry side but that will teach me not to buy pre packaged. The prices on the cheeses were 30% more than in any of the stores that i frequent including the specialty food stores. The store is nice but Im not impressed by the quality
Written 18 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joseph William D
1 contribution
1.0 of 5 bubbles
Oct 2023 • Friends
There is no "scenic" view, just a brick wall. The Italian landscape was all plastic flowers and ivy. The food was alley street-cart tasting food. The wait staff was very attentive and friendly. The five host/hostesses should never work with the public. Overall, it was just awful food in an awful environment. From the elevator to the front desk, the floors are dirty. The bathroom was small and extremely unkempt. It is not for local New Yorkers to eat at; we have far too many genuine Italian restaurants in the city. Skip this "fast-food" mall-chain spot. Not NY at all. Thank you.
Written 15 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FoodieRoady201
Houston, TX14 contributions
1.0 of 5 bubbles
May 2023 • Friends
Rude bartender at pasta making wine bar. See photo. Wanted to have a drink but he insisted we needed to also order food to sit at bar. All the people at the bar told us after he walked away that they only ordered drinks, no food, and had no problems. I documented all of this and later sent email to management. Still no response from management so that’s why I’m reviewing them online. Please know that no only do the staff appear to discriminate but also that upper management is non responsive when this is brought to their attention.
Written 15 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gerard A
Cork, Ireland91 contributions
5.0 of 5 bubbles
May 2022
Everything edible you can imagine from Italy. Wonderful selection of Smoked meats, fish, pastas, gelatos and fresh and dried foods. Very busy market, but again not a cheap place to shop.
A must see though when in NYC.
Written 15 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Magnuz S
Lund, Sweden634 contributions
5.0 of 5 bubbles
Sept 2022 • Solo
This a fantastic project with lot of Italian food, wine and products, in a great market hall where you can buy both "raw" food and products and cooked in different cafeterias or bars within the market.

It is fresh, friendly and very tasty. It is not cheap, but worth it!

They have two NYC locations, one close to the Flat Iron Building and one in the top floor of the Westfield shopping center close to WTC area.
Written 11 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ericka O
3 contributions
5.0 of 5 bubbles
Aug 2022
We stopped for gelato, which was the best we have ever had! After wandering around, we knew we would have to come back again. The day we left NYC we stopped in for some flatbread pizza and I bought some Focaccia to bring home with me. Both were fabulous. Fresh ingredients and just the right amount of seasonings.
Written 25 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jim A
Portland, ME1,337 contributions
4.0 of 5 bubbles
Mar 2022
Came here simply for a walk through and I would, at least, recommend that! Amazing Italian delicacies throughout this giant store / bar / restaurant. There are many places to buy products for the home, or to sit and eat or drink. A few places even have a wonderful view while you dine. I would go back!
Written 25 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paulo Kassab
Sao Paulo, SP18 contributions
1.0 of 5 bubbles
Mar 2022
It was supposed to be a nice Italian-style bar, but the service is terrible. The attendant spent the entire time talking in Spanish with a friend and treated us badly. Only at the end when we tipped did he mention a smile and a thank you. Besides, it's not cheap. Avoid this place
Written 17 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Eataly - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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