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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$ 24.00*
and up
9/11 Memorial Museum Admission
More Info
US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 61,644 reviews
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  • 33427
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    Very good
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Sobering and Impressive

This memorial and museum is worthy of a half-day visit. The fountains are particularly beautiful in the evening. My teenage son was disturbed by some of the imagery in the... read more

4 of 5 bubblesReviewed yesterday
W.H. D
,
New York
via mobile
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61,644 Reviews from our TripAdvisor Community

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Showing 40,410: English reviews
New York
Level Contributor
222 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

This memorial and museum is worthy of a half-day visit. The fountains are particularly beautiful in the evening. My teenage son was disturbed by some of the imagery in the museum, but the displays are tasteful, honest, and important.

Helpful?
Thank W.H. D
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

This was our first stop when we arrived in new york and it was amazing! The museum is fantastic, so interesting! Definitely a must visit!!

Helpful?
Thank Amy D
Hong Kong, China
Level Contributor
75 reviews
common_n_attraction_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Words cannot do justice to the impact of this museum. I strongly recommend a visit. I had not anticipated the sheer emotional roller coaster the two hours I spent here would be.

Helpful?
Thank Sebastian S
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Most do when in NYC, kids will love it....it's a great place and landmark....can be Busy but preparer to wait in line

Helpful?
Thank Felipe S
england
Level Contributor
31 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The Ground Zero site wasn't on my list of things to see in NYC. But as we were nearby we deceide to visit. Absolutely the right choice! As far as tributes go, this place is both truely impressive and massively humbling. The memorial is created in such a perfect way to really emphasise that scale of the loss on that... More 

Helpful?
Thank S_and_L_R
Swindon, England, United Kingdom
Level Contributor
27 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

A very well laid out tribute to the memory of the people who lost their lives and who where effected by the tragedy. I'm glad I visited the memorial, but I wouldn't like to go again it just didn't feel right taking pictures of the site . I highly recommend that you visit

Helpful?
Thank Steve F
Level Contributor
64 reviews
26 attraction reviews
4 of 5 bubbles Reviewed yesterday NEW via mobile

Beautiful and moving, the 9-11 Memorial (and museum) will bring back vivid memories for those who are old enough to remember it and will be a great learning experience for those who are not. Probably a must-see for any NYC visitor. A tip: use your visit to the 9-11 Memorial and Museum to plan a day's visit to lower Manhattan... More 

Helpful?
Thank Jim H
Lincoln, United Kingdom
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Do not miss this so moving well worth the visit so much to see get your tissues ready laid out so well unbelievable I can remember seeing it on TVs but to be there

Helpful?
Thank 964sue
Billericay, United Kingdom
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We decided to do a walking tour for our visit to the 9/11 Memorial. Our tour guide, Tauren, was fantastic. You can choose just to go to St Paul's Chapel and the Memorial or you can add the museum and observatory to your tour. The tour lasts approximately 90 minutes and is worth every penny. Our guide was very informative,... More 

Helpful?
Thank Laetitia L
Royal Tunbridge Wells, United Kingdom
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Christina our museum guide was perfect, respectful and knowledgable aware of her audience and the tour delivered with expertise memorial hope and love. Really interesting and well laid out museum with very impactful messaging and artefacts. Very sad and hopeful too definitely should be fine and respected

Helpful?
Thank nancy m

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