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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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US$ 74.00*
and up
NYC Highlights Small-Group Tour
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US$ 35.00*
and up
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade
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US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,299 reviews)
“beautiful tribute” (1,030 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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1 - 10 of 47,778 reviews

Reviewed yesterday via mobile

Wow the museum is an experience it is sad but worth a visit. The items in the museum just blow you away.

Thank klawsondr
Reviewed yesterday via mobile

Very moving experience. Very well done. The museum is a must see and visit. Be prepared for an emotional journey. Lots of interesting items on display

Reviewed yesterday via mobile

Spent a few hours at the memorial. It was a very moving exhibition and would 100% recommend it to everyone.

Thank Red60
Reviewed yesterday via mobile

Without doubt this is a must see tourist attraction but beyond that an appropriate way to pay your respects. The museum is incredibly tasteful and well done when you consider the subject matter, and in its own right it's a marvel or architecture as the...More

Thank greigjones99
Reviewed yesterday

Very moving but without a guide or signage not everything is obvious. Lots of visitors milling around kinda detracts from the serenity implicit in the design. That said we saw it as part of a tour and were pressed for time. Did not go to...More

Thank Cambridgekeith
Reviewed yesterday via mobile

One of the most powerful sites that will leave you speechless. Give yourself 3 hours to properly tour the museum and the pools. Also, download the apps ahead of time and bring your own earbuds- you can follow the tour that way.

Thank Pam D
Reviewed yesterday

I was so impressed with what they have done at this Memorial and Museum. It is so brilliantly done. It's thoughtful and reverent while providing graphic photos and videos along with artifacts and primary resources from the actual event. We visited the Memorial on September...More

Thank heatherjanice
Reviewed yesterday via mobile

It was a beautiful day and as you arrive at the memorial, you still feel the weight of that occurrence. I loved the movement and the honoring of all who passed on 9/11. We will never forget.

Thank Bocabeth333
Reviewed yesterday

It is hard to put into words how to recommend this memorial and museum to other travelers. It is a very fitting tribute to those who lost their lives. It does bring into perspective (especially for someone from another country) the size and scale of...More

Thank Orangecat26
Reviewed yesterday via mobile

Having come from another country I'd seen documentaries on the attack but that doesn't come close to the experience of being at the site and seeing it for yourself. The memorial has been put together thoughtfully, the museum is comprehensive and very moving. Things to...More

Thank MsTracy1979
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
18 October 2017|
AnswerShow all 7 answers
Response from Mangosdead | Reviewed this property |
Just being around the monument is such a powerful experience, I don’t know if a tour is necessary... in fact, I was their Monday the 11th of September this year, the energy around the monument was immense, the pictures of... More
15 October 2017|
AnswerShow all 11 answers
Response from bisonburger | Reviewed this property |
City Pass, absolutely. The more items you purchase on one pass the deeper the discount. Also you get preferred line at some attractions. It's the only way we go.
12 October 2017|
AnswerShow all 4 answers
Response from Mel and Margare... G | Reviewed this property |
We went on the fly and I would buy the tickets right outside at one of the kiosks. I did the guided tour as you go right to the front of the line on the weekends. If you go during the week- go in the morning before the... More