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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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US$ 26.00*
and up
9/11 Memorial Museum Admission
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US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,367 reviews)
“beautiful tribute” (1,054 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Write a Review
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JPMiles / Payback Arrow
Reviews (74,479)
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1 - 10 of 49,102 reviews

Reviewed yesterday via mobile

Wow, there are no words to describe this place. There are lines, but there are lines everywhere in New York, the line moves fast. The area is crowded, but this place is a must see, and make sure you leave enough time to see everything,...More

Thank 9021Posey
Reviewed yesterday

Sadly, a part of our history that should be shared. A well done interpretation of what we experienced on 9-11

Thank lmamey
Reviewed yesterday

The museum is worth seeing. There's lots to see. The memorial was well thought out and is very emotional to see. It's an honor and tribute to the lost ones, the firefighters, police, army, all the people who put their own lives on the line....More

Thank Ann D
Reviewed yesterday

My daughter, her husband, and I chose to go to the free evening Tuesday offer. You can reserve tickets on Monday for free entrance starting at 5:00 on Tuesday. We were able to tour the museum for 3 hours before closing. We all agreed we...More

Thank Debra G
Reviewed yesterday via mobile

The 911 Memorial is a deeply moving experience. Be sure to take the guided tour upon arrival for a very well done overview of the facility and the story of 911. You should also plan for at least two hours to continue your tour of...More

Thank LoveLakeoftheWoods
Reviewed yesterday

This place is so sad. We must never forget what happened. The museum provides a varried out look on that very tragic day.

Thank Kayceyrobin
Reviewed yesterday via mobile

We visited this place when in new York last week. What a sad emotional place . we went in to the museum and. U could hear people chatting away then we went in to the section where no cameras or photography was allowed and for...More

Thank Ellen O
Reviewed yesterday via mobile

This was a moving experience but just puts you into the whole synopsis of what happened that day and of course what’s happened since the brave rescuers and people who worked there that perished that day R I P to all those people and those...More

Thank MiniStigdad
Reviewed 2 days ago via mobile

A place where you should respect the reason you visit not to be rushed. Very emotional . I did find the “foot traffic flow” a little unorganised but that’s just me. Never forget!

1  Thank Lennox57
Reviewed 2 days ago

Everyone should see this Memorial. Start with the movie it takes 20 mins. and sets the day before you start the tour

Thank hillary m
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
8 December 2017|
AnswerShow all 10 answers
Response from eliteholidayclub | Reviewed this property |
Me personally I would say no, to really appreciate this you need at least 2-3 hours, looking back at our visit I would’ve been disappointed to miss anything due to only having an hour and half
3 December 2017|
AnswerShow all 4 answers
Response from steveaA7892ZM | Reviewed this property |
Google Translation
10 November 2017|
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Response from BilbydoesEurope | Reviewed this property |
Hi, we booked our tickets on the Monday for the monument to visit on the Tuesday. We did the SOL on the same day and even had time to go back to hotel and have leisurely lunch. The Uptown - Downtown subway system is... More