The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum
4.5
Speciality MuseumsHistoric SitesPoints of Interest & Landmarks
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks. 9/11 Memorial, Open Daily, 7-days, 10 a.m. to 5 p.m. 9/11 Memorial Museum, Open Thursday–Monday, 10 a.m. to 5 p.m. Thanksgiving and Christmas: Memorial Only, 10 a.m. to 4 p.m.; Museum Closed
Duration: 2-3 hours
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Admission tickets
from ₹2,826.09
All you need to step foot in the door.
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Plan your visit
The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Cortlandt St • 3 min walk
  • Chambers St • 4 min walk
Reach out directly
See what travellers are saying
  • Carly M
    Blue Springs, Missouri46 contributions
    5.0 of 5 bubbles
    Incredibly Moving Wonderful Memorial for the Victims of 9/11
    The museum is really wonderfully made around the pieces left of the World Trade Centers. The museum walks you through September 11 in a timeline with moving stories, photos, and exhibits throughout. It pays wonderful tribute to all of the victims. The museum also includes information and tributes to the victims of the other attacks on 9/11 outside the World Trade Center, and also to the victims of the World Trade Center bombing in the 90s. It was hard to read everything with the crowds, but if you budget several hours to go through and take your time, there is lots of detail to read and look at. The audio tour is available for $10 more.
    Visited April 2023
    Written 24 April 2023
  • Clifford Silvise
    Miami, Florida4 contributions
    5.0 of 5 bubbles
    An emotional and educational journey through history
    The National 9/11 Memorial Museum is a must-visit attraction for anyone visiting New York City. The museum provides a comprehensive look at the events of September 11, 2001, and honors those who lost their lives on that tragic day. Walking through the exhibits, I couldn't help but feel a deep sense of sadness for the lives lost and the families affected. However, the museum also provides a powerful message of hope and resilience in the face of tragedy. The exhibits are informative and well-organized, and the artifacts on display are both moving and thought-provoking. Overall, the National 9/11 Memorial Museum is a powerful and emotional journey through history that should not be missed.
    Visited April 2023
    Written 30 April 2023
  • Kathy
    5 contributions
    5.0 of 5 bubbles
    Never Forget.
    This memorial and museum is so well done and easy to navigate. All employees and volunteers were respectful and kind in their instructions from the plaza area to the rental of the hearing devices. Almost impossible to see all the exhibits in one visit but I had been one time before so that helped. Such a somber day that you must go somewhere fun to have a balance. Love how they have been so intentional that we never forget this event and the attack on our country. USA!! USA!!
    Visited May 2023
    Travelled with friends
    Written 11 May 2023
  • Leisa J
    13 contributions
    5.0 of 5 bubbles
    Be prepared for a moving experience.
    This was a must see for us on this trip to NYC. My family’s whole lives were changed by this day and the life decisions that were made because of it. The sacrifices that so many made that day also bled over to people, in different states, who felt called to do something - at a great price to themselves as well. I cried at this peaceful memorial filled with quiet and respectful visitors, many of whom were moved for their own reasons…
    Visited June 2023
    Travelled as a couple
    Written 7 June 2023
  • RRK
    22 contributions
    5.0 of 5 bubbles
    Moving
    It is easy to get here by subway. The museum was very moving and sad, but it was a nice tribute to the people who died. Parts might be too sad or scary for kids. One of my teens didn't go into the main exhibit because they were already upset by the stuff at the entrance. We took about an hour, but they had closed the outside part due to smoky air so we didn't see that part.
    Visited June 2023
    Written 11 June 2023
  • Fiona R
    Marseille, France6 contributions
    5.0 of 5 bubbles
    A must do in New York
    Kyle H. did a fantastic job telling the tale of the day, about facts, spoke well to the group, you must do the tour with guide to get an understanding of the day. Kyle also gave us his personal Museum guide which was fantastic! Its a must do in New York!
    Visited June 2023
    Written 15 June 2023
  • Maureen H
    Jay, New York38 contributions
    5.0 of 5 bubbles
    Powerful experience
    The free outdoor memorial is powerful in itself and the museum experience only deepens the visceral understanding of that day and its aftermath. The exhibits were well-done and easy to navigate, even as it was a bit crowded (even with timed tickets). The crowds thinned further into the museum as the artifacts and timeline were enhanced by video and audio footage. Not a "fun" museum, but an important one.
    Visited June 2023
    Written 2 July 2023
  • Andrew M
    Dubai, United Arab Emirates15 contributions
    5.0 of 5 bubbles
    MEMORIAL EXPERIENCE
    The experience was very powerful and well worth visiting given the incredible memorial, the superbly designed transport hub and the museum. Overall, I found the museum slightly harrowing as it has very personal content. Some of it I struggled with knowing so many people gave their lives but I felt it important to see. The memorial is a must-see and beautifully and powerfully created.
    Visited June 2023
    Travelled solo
    Written 4 July 2023
  • Ruby W
    Grimsby, Canada199 contributions
    5.0 of 5 bubbles
    Very Emotional
    This is a must do when visiting NYCManhatten. It is a recap of September 11, 2001. But you learn a lot about the Memorial itself and where it is located. It was emotional to see all the pictures of those that were lost. The messages posted by loved ones searching in hopes of finding their loved ones. They have actual recordings of people trapped and eventually rescued. Download the audio and listen to it on head phones. They also have tours at an additional cost.
    Visited July 2023
    Written 11 July 2023
  • Eyekaytoo
    Leverkusen, Germany3,051 contributions
    5.0 of 5 bubbles
    Glad that we came to pay our respects here
    Back in June, my son and I had taken the PATH train over from New Jersey which ends at the World Trade Center in Lower Manhattan. We obviously took the time to visit both the north and south pools representing part of the memorial of the 9/11 disaster. There were quite a few visitors paying their respects like ourselves. Pools of water fill the footprints of the twin towers. The walls around the pools bear the names of the victims. We just stayed here long enough to soak in the somber atmosphere, reflect on what happened here back then & read many of the names of the victims etched on the sides of the pools.
    Visited June 2023
    Written 27 July 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

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Ros T
Devizes, UK619 contributions
5.0 of 5 bubbles
Before going into the museum we walked around the memorial garden which is very moving. The museum provided the history of the world trade centre and the terrorist attack of September 11th 2001. Parts of the museum were very busy. There isn't a set route around the museum so it's worth exploring, we nearly missed an excellent short film about the evacuation of Manhatten by boat. Recommended.
Written 17 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MCD
London, UK150 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
This museum is a poignant reminder of the horrific events of that day.
It acts as both a museum and a tribute to the lives lost, and those who survived.
The artifacts are presented in a dignified and informative way.
On the day we visited there was a somber silence throughout as people made their way around the exhibits. I should imagine this is constant whenever you visit.
A moving experience.
If you feel the museum may be too much then do visit the reflective pools outside. However, we were glad we took the opportunity to remember.

Visited 9am on a Friday. Easy access at that time and not too crowded
Written 14 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KevinandLucy
Ireland119 contributions
5.0 of 5 bubbles
Very informative tour, taking you right down under the outside memorials. A harrowing reminder of the terrible events of the day. Our guide was very knowledgable.
Definitely a must see, and book for one of the early morning tours. It was not too busy and we were able to walk straight in.
Written 12 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pete B
Ruddington, UK23 contributions
5.0 of 5 bubbles
A must to see in New York! Words can't begin to explain the emotions you go through in a well thought out and fitting memorial, it gets very very on Wednesday days as they are shut on Tuesdays but well worth the visit
Written 12 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Keith Dumond
Caribou, ME1 contribution
5.0 of 5 bubbles
Amazing bucket list item to see! Everyone who remembers watching this happen should visit at least once in their lifetime.
Written 12 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valerie B
Harlow, UK2 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Fabulous insight of what happened on9/11.
I had been in a coma for over a month, my wife had put a tv in my hospital room hoping to help revive me, my first memory was hearing, theirs a second one when the the plane hit the second tower felt very emotional seeing & for over 20 years had the urge to visit & pay my respect finally got there23 years once again feeling emotional again about what happened but pleased at 78 got there to pay my respects 🙏🙏💙
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vicki C
2 contributions
5.0 of 5 bubbles
Haunting, but such a fitting tribute to those whose lives were affected by September 11th 2001. Absolutely worth a visit to gain a real understanding of the impact of that day.
Written 8 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jorge J
1 contribution
5.0 of 5 bubbles
Feb 2024 • Family
The 9/11 museum is a great place to visit. In Addition, the ticket is worth the money to see the museum and the memorial. Furthermore, there is are lots of sections to explore. Also, there are items retrieved from the victims after the attack. In Addition, It’s a HUGE museum under the water memorial. Also,!the museum provides an important educational experience, ensuring the events of 9/11 are never forgotten. Furthermore, the museum’s design creates a solemn atmosphere, allowing visitors to reflect and pay tribute to those affected by the attacks. Overall, it’s a deeply moving and thought-provoking memorial that honors the memory of the victims and the heroism of first responders.
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Topper03
Kentucky115 contributions
5.0 of 5 bubbles
Apr 2024 • Family
We only had one day to go into New York City and when we discussed our options, this was the main attraction everybody wanted to do. It was an emotional experience, looking at all the artifacts and seeing the videos. Brought back many memories from that day. They have done a very nice job putting this museum together, it is a nice tribute to all the people who lost their lives that day. I would highly recommend everyone take time to see it and go through the museum. It took us almost 3 hours to complete the museum but sadly it was so crowded that it was hard to see everything and be able to experience it as one should. I wish they wouldn’t sell so many tickets for the same time-slot so people can truly appreciate it a little bit more. But definitely needs to be on everyone’s todo list.
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabeth T
1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
The National 9/11 Memorial & Museum at 180 Greenwich St in New York City stands as a testament to resilience and remembrance. Visiting this iconic landmark is a deeply moving experience, offering a profound tribute to the lives lost and the bravery shown on September 11, 2001. The memorial's reflecting pools, set within the footprints of the Twin Towers, create a serene atmosphere for reflection and contemplation. Surrounding the pools, the names of nearly 3,000 victims are inscribed, ensuring each individual is honored with dignity. Inside the museum, powerful exhibits and artifacts provide a comprehensive narrative of the events of 9/11 and its aftermath. From the preserved remnants of the World Trade Center to personal testimonials and first-hand accounts, the museum offers a poignant exploration of this tragic chapter in history. More than just a memorial, it serves as a beacon of hope and resilience, reminding visitors of the strength of the human spirit in the face of adversity. A visit to the National 9/11 Memorial & Museum is an essential experience, offering a profound opportunity for reflection, remembrance, and reverence. Don't forget to check out more about memorial sites on houseofparty.com!
Written 5 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The National 9/11 Memorial & Museum, New York City - Tripadvisor

Frequently Asked Questions about The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum admission prices can vary. Entrance tickets currently cost ₹ 2,759.20, while a popular guided tour starts around ₹ 2,675.59 per person.




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