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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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US$ 26.00*
and up
9/11 Memorial Museum Admission
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US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,244 reviews)
“beautiful tribute” (1,017 reviews)
Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,518)
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1 - 10 of 47,044 reviews

Reviewed yesterday

It's hard to describe. Just go and experience it. It's worth your time, whether you live in the USA or visiting from another country. We went on a Saturday, and it was quite crowded, which made some parts hard to take in, because there were...More

Thank gelman
Reviewed yesterday

I think this museum may have more appeal to American's, especially ones from New York, is this will have touched them all much more. I think that it was decently interesting and had a lot of information and thought provoking exhibits, but that it ultimately...More

Thank Meaghan P
Reviewed yesterday via mobile

I’m glad I went with my daughters ages 18 and 12. They asked great questions and watching them absorb the enormity of this museum was interesting to me. I have never been to a museum where the history is something that I lived through, so...More

Thank Jennifer P
Reviewed yesterday via mobile

I doubt that anyone needs an explanation. A visit to the memorial conjures a rerun of the coverage many of us witnessed on 9/11/01. Seeing the names of individuals that I knew made it even more poignant and emotional. Any trip to New York demands...More

Thank Billtfla
Reviewed yesterday via mobile

My husband and I spent about 5 hours going through the whole museum. It's very overwhelming to walk through that day again and to see some of the items they have out and to walk through the timeline.

Thank C M
Reviewed yesterday via mobile

Folks it's smuts see place. Very moving and a credit to the city. Down load the app and follow the guided tour. A must place to visit in NY

Thank MrTwonky
Reviewed yesterday

The guided, narrated tour of the 9/11 Memorial was very informative; we learned things we didn't know...facts about the Memorial Fountains - their design and meanings of the designs - and information about the other construction on the site, were very appreciated. The Museum was...More

Thank Carol L
Reviewed yesterday via mobile

I took part in the Early Access Tour which commences before the museum is open to the general public. It was an excellent tour with a great guide who helped make sense of the events of 9/11. I would highly recommend it as you will...More

Thank steve7739
Reviewed yesterday via mobile

We took a bus trip into New York City for the sole purpose of visiting the museum. Many many people from all over the world were there. With each step and each part of the exhibit we felt sad and but at the same time...More

Thank pauliejerry
Reviewed yesterday

Myself and a friend rushed to get to the museum in time. It was well worth the rush and was very informative. First of all it showed how the twin towers were built, the history of the towers to all about the events leading up...More

Thank tarzangav
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
sarah w
22 September 2017|
AnswerShow all 4 answers
Response from travelingal12 | Reviewed this property |
See the answer from Sabine. It's correct - just don't get 911 Memorial and Museum mixed up. We only saw Memorial but both require tickets. The Memorial tickets are issued in 15 minute blocks -,10am, 10:15am etc so they only... More
21 September 2017|
AnswerShow all 6 answers
Response from 808phoebe | Reviewed this property |
I wouldn't take children of that age . Many pictures and sounds and exhibits would be too disturbing I think and might scare them .
Terri R
17 September 2017|
AnswerShow all 2 answers
Response from Fairliebrae | Reviewed this property |
Any day will do.