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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Today
09:00 - 20:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$ 24.00*
and up
9/11 Memorial Museum Admission
More Info
US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

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Beautiful tribute to 9/11

We did a 1 hour walking tour of the museum first, which was excellent particularly as we aren't from New York. The guide explained a lot of details about the building and events... read more

5 of 5 bubblesReviewed yesterday
Walkingwombles
via mobile
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60,371 Reviews from our TripAdvisor Community

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Showing 39,558: English reviews
Level Contributor
48 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We did a 1 hour walking tour of the museum first, which was excellent particularly as we aren't from New York. The guide explained a lot of details about the building and events which were useful to understand the size and scale of the destruction that occurred. But what I found particularly touching was the focus on the individuals who... More 

Helpful?
Thank Walkingwombles
Ipswich, United Kingdom
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Went 10.1.17 and what a amazing place, slowly walked around for 3 hours and words are hard to explain how you feel, ive never known so many people in a building and it to be so quiet as everyone walks round. Everyone remembers where the were this day and it was good to go and pay our respects to all... More 

Helpful?
Thank jamie b
Salt Lake City, Utah
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

No doubt this is a must see when traveling to NYC. My family and I spent over 3 Hrs learning and viewing all they had to show. You are able to listen to calls that people made that day and view the actual firetruck.

Helpful?
Thank M3818ZDandrew
Naples, Florida
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

A very emotional place to see, I think the design was very nice and a must see and the new one world Trade Center is beautiful.

Helpful?
Thank Maria G
Level Contributor
6 reviews
6 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

I have visited the memorial twice and it's so emotional to see what people went through when 9/11 happened. I really liked the way you could leave a message and put where you came from. It then projected onto a map of the world with all these messages that people had wrote from all over the globe. Truly touching

Helpful?
Thank Abby H
New York City, New York
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

if you want the true unadulterated story of the events of 911 I would suggest you visit the small museum in the meat packing district . 14th street and west side. There you will find actual photos of the rescue and recovery efforts after the attack, artifacts from the scene and testimony from the first responders who were there. You... More 

Helpful?
Thank Rudy258
Fort Lauderdale, Florida
Level Contributor
18 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

This place really does take you there and can make you very emotional, especially towards the end. Bring the tissues! It is a must see while in NYC though.

Helpful?
Thank Jessica H
New York City, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

The 9/11 Memorial is full of hope.Visitors are able to access untold stories and see what happened before and after 9/11.Please be ready to walk a lot. i went during the week and it was packed. You must buy tickets in advance. I do not recommend for anyone to take small children. Its okay for pre-teens and up.

Helpful?
Thank Daylyn B
New York City, New York
Level Contributor
16 reviews
10 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

It was an emotional day. The Freedom Tower is a beautiful tribute to the people that have died on 9/11. The reflection walls made all there death a reality. When you see all the names in, it helps you remember that it wasn't just a large number of people that passed away. It was actual real people with family and... More 

Helpful?
Thank susan s
Port St. Lucie FL
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We all remember what we were doing on 9/11 - but going to the new museum is a life event - it is SUPER well done - if you are in New York you must go to this if nothing else

Helpful?
Thank StevePSL

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