We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Open now
See all hours
Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

read more
Book In Advance
More Info
US$ 26.00*
and up
9/11 Memorial Museum Admission
More Info
US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 66,332 reviews
Visitor rating
  • 36146
    Excellent
  • 5708
    Very good
  • 1215
    Average
  • 287
    Poor
  • 181
    Terrible
Great memorial

I don't know whether you can find the names of all the people who passed away on September 11th, but it is certainly a great way to show respect for them and their families. The... read more

Reviewed yesterday
rafgarciav
,
Mexico City, Mexico
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

66,332 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 43,537: English reviews
Mexico City, Mexico
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW via mobile

I don't know whether you can find the names of all the people who passed away on September 11th, but it is certainly a great way to show respect for them and their families. The fountains are simply awesome.

Helpful?
Thank rafgarciav
Sydney, Australia
Level Contributor
13 reviews
5 attraction reviews
Reviewed yesterday NEW

I was overcome with sadness when you realise the extent of lives lost and damage done to the area. The memorial is wonderfully done. A credit to all those involved. Westfield have built a structure over the tube which resembles a white dove. It's amazing! Everyone who goes to New York should visit this area.

Helpful?
Thank Cheryl C
Minneapolis, Minnesota
2 reviews
Reviewed yesterday NEW

A beautiful memorial and a reminder of the fragility of life. The design was a fitting tribute to those who lost their life.

Helpful?
Thank Axel_Watson
Sandbach, United Kingdom
Level Contributor
45 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

The 911 museum is something all persons visiting New York must visit. Ensure you have a good three hours as it's detailed beyond belief! It's a motive but factually correct.

Helpful?
Thank LeeEMorris
Tupelo, Mississippi
Level Contributor
37 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

We had a group of 5, emotions ran high. If you are in NYC you have to visit. The day we visited it was raining, so a great day to go inside.

Helpful?
Thank rdppvp
North Myrtle Beach, South Carolina
Level Contributor
80 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
Reviewed yesterday NEW

really well done. such a honor and privilege to visit. this was so nice and still not real depressing when you consider what happened. the area outside is nice. did have a long line. if you can buy advanced tickets would be better.

Helpful?
Thank CLARK E
Pittsburgh, Pennsylvania
Level Contributor
98 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed yesterday NEW

Incredibly moving. Lovely spot, well done. Very crowded but completely worth the visit. So very glad I went.

Helpful?
Thank Garbs11
Plano, Texas
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

The visit to the 9/11 Memorial was tough. On the day we arrived they were placing roses on the names of the victims who were having their birthdays. It was very hard to see but it is good to know that these people may be gone but are still not forgotten.

Helpful?
Thank Texas75023
Atlanta, Georgia
Level Contributor
55 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

Very tastefully and respectfully done. Very cool design...you are actually walking underneath the reflection pools from the memorial park above. Highly recommend.

Helpful?
Thank Edge038
Miami, Florida
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

I loved this place, it's a beautiful memorial and you can visit the museum too if you do plan to visit the museum expect at least 2 hours to complete te visit.

Helpful?
Thank Yisby

Travellers who viewed The National 9/11 Memorial & Museum also viewed

 

Been to The National 9/11 Memorial & Museum? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The National 9/11 Memorial & Museum and other visitors
189 questions
Ask a question

See all questions (189)

Questions? Get answers from The National 9/11 Memorial & Museum staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood