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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
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US$ 26.00*
and up
9/11 Memorial Museum Admission
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US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$ 19.00*
and up
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (67,420)
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1 - 10 of 67,420 reviews

Reviewed yesterday via mobile

I was eager to visit this museum and it did not let me down. Somber yet up beat. Tells the amazing story!

Thank Craig W
Reviewed yesterday via mobile

This is such an emotional memorial. Prayers to those lost and to their their loved ones. I suggest everyone visit while in NY. Reminds you to love your neighbor and life is to short.

Thank Samantha L
Reviewed yesterday

It's such a difficult place to review. It's not something, especially for those of us who remember the day, that's easy to visit. The memorial is a moving and beautiful tribute to those whose lives were taken that tragic day. Everyone should visit the memorial....More

Thank Valleyblue
Reviewed yesterday

The 9/11 Memorial and Museum were moving and a must see experience not to be missed by any American that can go. We must never forget. The Memorial is free but there is a reasonable fee for the museum. I would recommend a timed reservation....More

Thank margbennett
Reviewed yesterday via mobile

This was the only photo I could manage to take. This is an earth shattering museum, it brings to light what so many people have forgotten too soon. I will suggest that young children do not attend, of course that's just my opinion. This museum...More

Thank Arielsacutie
Reviewed yesterday via mobile

The memorial and museum were a lesson in history for my children. The sacrifices that were given were enormous.

Thank Bo C
Reviewed yesterday via mobile

A truly exceptional museum. Allow a couple of hours. Probably not so good for young children; or at least think carefully as it is fairly harrowing.

Thank Matt F
Reviewed yesterday

I remember that day so well......the museum is quite well done and effectively presents the scale and horror of the day's events. Frankly, it made me a bit angry as well as deeply sad for the tragic loss of life. Such a senseless event that...More

Thank funlonghorn
Reviewed yesterday via mobile

while visit 9/11 memorial site ,wr didnt know what to expect from the museum ,but decided to give it a try. we are so glad visited one of the most important museums.you can get a lot of data related to 9/11. it was so touching....More

1  Thank Orna-rom
Reviewed yesterday

Very moving. The water falling is quite loud and very appropriate for New York which is an unashamedly loud city. It's the water falling into a black void which is so dreadfully touching. Also a New Yorker there who expressed sadness and sympathy for the...More

Thank Spikespot55
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & AnswersAsk a question
Anyone who did Youth & Family tour? How was it? We have 12, 10, 7 year old boys. Guided tour VS Youth & Family tour?
19 June 2017|
Answer Show all 2 answers
Response from QueenBee0301 | Reviewed this property |
I did not take the youth tour. The staff is very useful; and can answer the appropriateness and content.
Frances L
I am doing the Early Access tour into the museum in July. The tour is at 8.15. What time do I need to arrive at the entrance to the memorial to make sure I get to the museum on time. Are there any restrictions on what bags you can take in
19 June 2017|
Answer Show all 9 answers
Response from dduerr2013 | Reviewed this property |
If you already have your ticket arriving at least .30 to get in line with bags, you should be fine. Entrance to the museum is not far from where the tours start. After you go thru security you will go downstairs n collect... More