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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Open now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$ 24.00*
and up
9/11 Memorial Museum Admission
More Info
US$ 69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$ 109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 63,138 reviews
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Wonderfully thoughtful and respectful

I visited the museum in March 2017. It exceeded my expectations. It was interesting from a historic perspective, but also very sensitive and emotionally moving. I recommend it... read more

5 of 5 bubblesReviewed yesterday
dwewers
,
Little Rock, Arkansas
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63,138 Reviews from our TripAdvisor Community

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Showing 41,432: English reviews
Little Rock, Arkansas
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

I visited the museum in March 2017. It exceeded my expectations. It was interesting from a historic perspective, but also very sensitive and emotionally moving. I recommend it highly.

Helpful?
Thank dwewers
Madison, Wisconsin
Level Contributor
129 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

This is a must see while in NYC. A very fascinating, moving, and somewhat somber experience. You could spend several hours here in the various exhibits if you had the time - I suggest it. It goes through the complete history of the WTC, as well as the events leading up to 9/11. There are also so many artifacts and... More 

Helpful?
Thank Travis L
Saint Albans, England, United Kingdom
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

A really somber and beautiful tribute to all those who died in that awful moment. The infinity pool is transfixing. The museum is a must to get the full story and horror of the 9/11 disaster

Helpful?
Thank Heidi R
Santa Barbara, California
Level Contributor
66 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

What an impactful museum. It's extremely well laid out and thoughtfully planned. I'm sure it's packed everyday, but I didn't feel rushed in any way. The audio guide is good, although I did find it a little confusing to locate where I was supposed to be. Pro tip: you can download the app and use your phone/earbuds if the provided... More 

Helpful?
1 Thank pearlfrancis
Lititz, Pennsylvania
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW

So well-done and informative. There is nothing missing from this museum. From the very beginnings, starting with the 1993 bombing and through to clean up, there is nothing missing. I have nothing to say except, "go"!

Helpful?
Thank banktoyou512
Albany, New York
Level Contributor
57 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We did the walking tour with a group of Scouts - the tour guide did a great job of bringing the memorial to life, explaining the symbolism and stories. We then proceeded to the museum - which was very detailed and tough. Brought lots of memories back - of both the darkness and heroism of the day. We had tickets... More 

Helpful?
Thank Jeff Z
Auburn, California
Level Contributor
69 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

My husband and I spent an hour and a half walking through and reading the exhibits this morning. The museum is very well done and is a moving experience. Amazing to see the twisted beams and artifacts as well as reading the stories. There is one room with photos of all those who perished, which I just could not go... More 

Helpful?
Thank Gail S
Chicago, Illinois
Level Contributor
148 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I don't have words to describe this place. Amazing, heart breaking, extremely touching, and more. You could spend days here reading each plaque so plan to spend a lot of time here.

Helpful?
Thank lmiller586
New Bern, North Carolina
Level Contributor
129 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

One needs a minimum of 1 1/2 hours inside the memorial (teens)...personally, I needed 3 hours but I stop to read everything. Buy tickets online before you go. This is a must do activity in NYC

Helpful?
Thank R_Seagle
Level Contributor
23 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Powerful! Words not really required but I know people are trying to make a decision about visiting the place. Yes you should visit and yes you should allow yourself to feel the feelings this place will evoke within you.

Helpful?
Thank Arye B

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