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Golden Touch Transportation

46 Reviews
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Golden Touch Transportation

46 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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46Reviews4Q&A
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AlexPatrickT wrote a review Mar 2020
2 contributions
Driver threw my laptop bag into his trunk, and it was crushed. Golden Touch took zero responsibility - not even an apology. Good luck messaging anyone. Driver Relations manager is a joke.
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Date of experience: January 2020
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MW14 wrote a review Feb 2020
Milton Keynes78 contributions38 helpful votes
No agent at terminal 4, we ended up having to get the air train to another terminal, and even then waited 45minutes. The original bus was cancelled with no explanation. We wanted dropping at port authority, the bus driver confirmed this but then dropped all passengers at times square saying this was the last stop. We booked a return but decided not to use on our way home as we worried about missing our flight due to their incompetence.
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Date of experience: February 2020
1 Helpful vote
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Mohit13Jain wrote a review Feb 2020
New Delhi, India95 contributions31 helpful votes
Great , Convenient & Economical Coach Services . I had taken Golden Touch Transportation from JFK to Times Square. They had charged $ 19 and $ 1 tip . They dropped me at Port Authority Bus Terminal -New York . Very Economical . I recommend Golden Touch as Taxi are very costlier $ 70- $75 .
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Date of experience: February 2020
1 Helpful vote
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Angela wrote a review Dec 2019
1 contribution
Had to get the airtrain to terminal 4 which was a long walk from terminal 5. One I got to terminal 4 the ticket sales were easy access and I was lucky enough get the bus as it was leaving thanks to the ticket agent who asked the driver to wait. The bus ride was very comfortable and faster then I expected. The price was also very reasonable. I would definitely use the service again.
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Date of experience: December 2019
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demeer717 wrote a review Oct 2019
Oban, United Kingdom36 contributions41 helpful votes
Do not use this company as cancel buses without notice leaving you and your homeward flight at risk. Customer Service does not exist! Currently trying to get a refund for pre-payment along with $80 cab fair
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Date of experience: October 2019
1 Helpful vote
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Response from Doug_Airporter, Guest Relations Manager at Golden Touch Transportation
Responded 2 Dec 2019
Hi Deemer Sorry to hear about your experience. Please go to our website main menu under "Customer Service" and click on feedback
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