My Sedan
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
My Sedan provides private affordable ground transportation solutions for clients who want to travel in style and comfort. Our fleet of limousines, party buses, corporate sedans, SUV Limos, and motor coach buses iffer a wide range of services for our clients. We offer corporate and personal accounts and provide service to the New York Metropolitan area and surrounding states. Our VIP Priority Se
Duration: More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.

Top ways to experience My Sedan and nearby attractions

The area
Address
700 Rockaway Turnpike Ste 202, New York City, NY 11559
Reach out directly
See what travellers are saying
  • staffs22
    24 contributions
    3.0 of 5 bubbles
    Okay service but not great.
    We booked this transfer through Attraction tickets. We arrived at JFK airport after a 7 hour plus flight. Our transfer was around 35 minutes late which we accepted and did not complain. after we got to the hotel I realised I had lost my hoodie but wasn’t sure where. I called My Sedan but didn’t get through we tried twice more but still no reply. For the next few days we enjoyed the sights of New York and on our last day I rang the company to ask about my hoodie which the driver who brought us had however he wasn’t working and had no way of getting it to me or the driver picking us up so they kept it! I understand I hadn’t been able to get through to them to ask for my hoodie before our last day but they didn’t ring and ask me had I lost it either, They said they had multiple drops that day but nevertheless they must have had everyone’s details so could have checked whose it was. Thank fully it was only a hoodie and not something more valuable. They found my hoodie, didn’t attempt to ring me to check if I had lost it so just kept it! Not a great service if lost items are just kept and no effort made to trace the owners!! Our return journey was problem free and driver arrived on time,
    Dear valued customer, we apologize for the inconvenience caused during your transfer and the subsequent loss of your hoodie. We understand your frustration and would like to assist you in retrieving your item. Kindly send an email to reservations@mysedan.com with the details of your lost hoodie, and our team will make every effort to locate it and arrange for its return.
    Written 15 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 8 July 2023
  • jenr
    Eagle, Idaho119 contributions
    5.0 of 5 bubbles
    Perfect Trip!
    We booked through Costco and had a perfect experience!! We got off our plane at JFK and had a My Sedan employee waiting for us with a name card. He then called our driver who arrived at the curb in about 10 minutes. Arrived at our hotel safe and sound. Then for our transport back to JFK our driver called the morning of to recommend an earlier pickup due to a parade that was being held right by our hotel. We really appreciated that and were able to get to the airport stress free and in time. Our driver was friendly and pointed out interesting facts on our drive. I had the reviews and have to say, we had nothing g but a 5 star experience with everyone we came in contact with!
    Hello, Thank you for sharing your fantastic experience! We're thrilled to hear that you had a flawless journey with My Sedan arranged through Costco. Providing excellent service and ensuring your comfort and safety are our top priorities. We appreciate your glowing review and hope to welcome you back for another stress-free trip in the future!
    Written 19 March 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled with family
    Written 16 March 2024
  • Elizabeth S
    1 contribution
    5.0 of 5 bubbles
    Costco package trip with transfer
    I booked this through Costco. It was a package to NYC hotel/flight/transfer package deal. Full disclosure- I upgraded only the transfer to include the private limousine. It was $150 add on to the package price. Totally worth it!!! Limo was waiting when we arrived. Driver was very kind. Drive back to the airport was seamless. Also driver was there waiting at 930 when we supposed to departat 10. I highly recommend!!!
    Hello, We're thrilled to hear that you enjoyed your experience with our private limousine transfer service! Providing seamless and punctual transportation is our priority, and we're delighted that you found it to be worth the upgrade. Thank you for recommending us, and we look forward to welcoming you back for another exceptional stay.
    Written 30 March 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled with family
    Written 27 March 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles141 reviews
Excellent
81
Very good
4
Average
5
Poor
4
Terrible
47

Elizabeth S
Whitmore Lake1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
I booked this through Costco. It was a package to NYC hotel/flight/transfer package deal. Full disclosure- I upgraded only the transfer to include the private limousine. It was $150 add on to the package price. Totally worth it!!! Limo was waiting when we arrived. Driver was very kind.
Drive back to the airport was seamless. Also driver was there waiting at 930 when we supposed to departat 10. I highly recommend!!!
Written 27 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We're thrilled to hear that you enjoyed your experience with our private limousine transfer service! Providing seamless and punctual transportation is our priority, and we're delighted that you found it to be worth the upgrade. Thank you for recommending us, and we look forward to welcoming you back for another exceptional stay.
Written 30 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

T M
6 contributions
1.0 of 5 bubbles
Mar 2024 • Family
they called us 1 hour before pickup to ask for $400 (on top of the $600 we already paid)
when we refused to pay this due to contract for pickup already being confirmed at $600, they cancelled and stranded us at the airport at 9pm.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We apologize for the inconvenience and frustration caused by this situation. This behavior does not align with our standards of service, and we take your feedback seriously. We will investigate this matter further to ensure such incidents do not occur in the future. Please accept our sincere apologies for the disruption to your travel plans, and we hope to have the opportunity to regain your trust in the future.
Written 19 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jenr
Eagle, ID119 contributions
5.0 of 5 bubbles
Mar 2024 • Family
We booked through Costco and had a perfect experience!! We got off our plane at JFK and had a My Sedan employee waiting for us with a name card. He then called our driver who arrived at the curb in about 10 minutes. Arrived at our hotel safe and sound. Then for our transport back to JFK our driver called the morning of to recommend an earlier pickup due to a parade that was being held right by our hotel. We really appreciated that and were able to get to the airport stress free and in time. Our driver was friendly and pointed out interesting facts on our drive. I had the reviews and have to say, we had nothing g but a 5 star experience with everyone we came in contact with!
Written 16 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for sharing your fantastic experience! We're thrilled to hear that you had a flawless journey with My Sedan arranged through Costco. Providing excellent service and ensuring your comfort and safety are our top priorities. We appreciate your glowing review and hope to welcome you back for another stress-free trip in the future!
Written 19 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Craig S
1 contribution
1.0 of 5 bubbles
Feb 2024 • Solo
This is the worst car service in NYC. Stay as far away as you can. They are extremely rude and they harass the customers. I had a terrible experience and their service department couldn’t care less.
Written 3 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Craig, We sincerely apologize for the experience you had with our car service. Your feedback is deeply concerning to us, and we will investigate this matter thoroughly to ensure that our service standards are upheld, and our customers are treated with the utmost respect and professionalism.
Written 3 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AshBell14
Nashville, TN2 contributions
1.0 of 5 bubbles
Aug 2023 • Family
Horrible experience!Told me & my kids we would be stranded in NY & not coming to get us bc they showed up at wrong time 1 job!
Written 25 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Ashley, We're sorry to hear about your experience, and we truly appreciate your feedback. However, based on our records, the pickup time was scheduled in accordance with the contract terms we have with Costco travel and the driver was present at the designated time. We strive to accommodate last minute changes whenever possible, and we regret that we couldn't accommodate yours in this instance. Our team aims to provide excellent service, and we regret any inconvenience this may have caused.
Written 26 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

staffs22
merseyside24 contributions
3.0 of 5 bubbles
Jul 2023 • Family
We booked this transfer through Attraction tickets. We arrived at JFK airport after a 7 hour plus flight. Our transfer was around 35 minutes late which we accepted and did not complain. after we got to the hotel I realised I had lost my hoodie but wasn’t sure where. I called My Sedan but didn’t get through we tried twice more but still no reply. For the next few days we enjoyed the sights of New York and on our last day I rang the company to ask about my hoodie which the driver who brought us had however he wasn’t working and had no way of getting it to me or the driver picking us up so they kept it! I understand I hadn’t been able to get through to them to ask for my hoodie before our last day but they didn’t ring and ask me had I lost it either, They said they had multiple drops that day but nevertheless they must have had everyone’s details so could have checked whose it was. Thank fully it was only a hoodie and not something more valuable. They found my hoodie, didn’t attempt to ring me to check if I had lost it so just kept it!
Not a great service if lost items are just kept and no effort made to trace the owners!!

Our return journey was problem free and driver arrived on time,
Written 8 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued customer, we apologize for the inconvenience caused during your transfer and the subsequent loss of your hoodie. We understand your frustration and would like to assist you in retrieving your item. Kindly send an email to reservations@mysedan.com with the details of your lost hoodie, and our team will make every effort to locate it and arrange for its return.
Written 15 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James M
1 contribution
1.0 of 5 bubbles
Jul 2023 • Couples
The driver was almost to the hotel for pickup to airport (was already late) , but flight got cancelled until the next day. I called immediately, but this company would neither refund or re-schedule the ride. Beware.
Written 7 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello James, We sincerely apologize for the inconvenience and the negative experience you encountered. We understand the frustration caused by the driver's delay and the subsequent cancellation of your flight. Please send us an email at info@mysedan.com with your confirmation number so we can investigate this matter further.
Written 8 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda M
1 contribution
1.0 of 5 bubbles
Jul 2023 • Couples
Booked through Costco. Driver was already late to pick us up and while we’re waiting, our flight was canceled. We immediately called the company to tell them. We told them we would need the ride the next day instead of that day and they refused. Horrible customer service. Do not book through them.
Written 7 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, We apologize for the inconvenience and disappointment you experienced with our service. We understand the frustration of a late pick-up and the added stress of a canceled flight. We regret that we were unable to accommodate your request for rescheduling. Please send us an email at info@mysedan.com with your Costco confirmation number so we can investigate this matter further.
Written 8 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jason G
7 contributions
5.0 of 5 bubbles
May 2023 • Couples
Ameer our driver was awesome. He was actually early at the airport and service leaving the hotel was very pro.pt! 5 minutes off is great considering new York traffic. I'll admit the reviews I read ha me worried and made me feel like it was a sketchy operation. Ameer proved them all wrong and provided great service and was very friendly! I wouldn't hesitate to use this service again. Thanks again Ameer you were great!
Written 17 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your fantastic 5-star review! We are thrilled to hear that Ameer, our driver, provided you with an awesome experience. It's great to know that he was punctual and even arrived early at the airport. We understand that navigating through New York traffic can be challenging, so we appreciate your understanding in the slight delay of just 5 minutes. We are delighted that Ameer's professionalism and friendly service exceeded your expectations, proving any concerns or worries from previous reviews wrong. We are grateful for your recommendation and look forward to serving you again in the future.
Written 20 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dorawest2009
Mount Dora, FL13 contributions
5.0 of 5 bubbles
Apr 2023
My Sedan is wonderful. We booked our trip thru Costco Travel. When we landed at EWR the driver was there before us. What a nice gentleman and good mini van for out ride to NYC. It was the same for our trip back to the airport. This driver Was Antoine. He was also a great driver in a Large SUV. Don't think we would have gotten car service by ourselves
Written 26 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Dora, Thank you for letting us and the community know about your fantastic experience with us! Antoine will love to read the kind words you left about his service! Thank you for the feedback and we hope you visit us again!
Written 30 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 125
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

My Sedan - All You Need to Know BEFORE You Go (2024) - Tripadvisor

All New York City HotelsNew York City Hotel DealsLast Minute Hotels in New York City
All things to do in New York City
Day Trips in New York City
Things to do near My Sedan
RestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire