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Paper Source

338 Boylston St, Boston, MA 02116-3805
+1 617-536-3444
Review Highlights

DO NOT order your holiday cards from Paper Source. My sister had major issues last year, I thought... read more

Reviewed 1 week ago
Boston, Massachusetts
WORST Customer Service Experience Ever

I ordered 40 Christmas cards 3 weeks ago and received 4 individual cards. I called customer... read more

Reviewed 1 week ago
Burlington, Vermont
Read all 9 reviews
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  • Excellent56%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible44%
1 week ago
1 week ago
“WORST Customer Service Experience Ever”
Closed Now
All hours
Hours Today: 10:00 AM - 7:00 PM
338 Boylston St, Boston, MA 02116-3805
Back Bay
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (9)
Traveller rating
Traveller type
Time of year
Reviewed 1 week ago

DO NOT order your holiday cards from Paper Source. My sister had major issues last year, I thought they would have worked out the bugs for this year, but no. I ordered my cards two days after Thanksgiving. They took two weeks to arrive, and...More

Thank wchippy
Reviewed 1 week ago

I ordered 40 Christmas cards 3 weeks ago and received 4 individual cards. I called customer service to ask them to please send the rest of the cards and was told "Of course, sorry for the mistake, you'll have the rest of the cards next...More

Thank kiekieboo4
Reviewed 10 March 2016

I adore Paper Source in all its locations. The Boston store is great. You'll find a plethora of pretty paper - every kind imaginable with doodads you never dreamed of. PAPER SOURCE is the one place I get lost in -- and I mean that...More

Thank Sandra G
Reviewed 17 January 2016

I visited Paper Source on a recent trip to Boston. I had to go out of my regular routine to go to the shop, but it was worth it. The store has two large rooms of paper, stamps, paper decorations, fun gifts, and paper and...More

1  Thank ValSantaFe
Reviewed 22 May 2014

Paid EXTRA for next day shipping. And now finding out that my shipment will be FOUR DAYS LATE!!! Which makes it POINTLESS!!! They will not refund or cancel my order since it was custom. and customer assistant was a brainless vapid no help at ALL...More

1  Thank Midi S
Reviewed 18 April 2014 via mobile

Service was excellent! Very friendly and helpfull. Ok, the stuff they sell is def. not cheep however it is worth every $ you spend there!!! Very good qualitiy 👍

Thank BellaBavaria
Reviewed 21 October 2008

I just tried to order Christmas cards from Paper Source. I wanted to write my Christmas wishes in both Swedish and English. I got informed that PS have a $25 fee for changing the presses to multilingual typesettings, because swedish includes 3 special characters that...More

4  Thank Traveller_Philly
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
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