Prudential Center

Prudential Center, Boston: Hours, Address, Prudential Center Reviews: 4/5

Prudential Center
4
Architectural Buildings • Shopping Malls
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10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 6:00 PM
About
Suggested duration
1-2 hours
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Tours & experiences
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Top ways to experience Prudential Center and nearby attractions

The area
Address
Neighbourhood: Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
How to get there
  • Prudential • 3 min walk
  • Copley • 5 min walk
Popular mentions

4.0
1,620 reviews
Excellent
735
Very good
611
Average
224
Poor
31
Terrible
19

EcoBean
Kennington, UK234 contributions
Apr 2022
The shopping is eclectic here, with a mix of high end designer stores, but enough mainstream brands to make it affordable. Nice clean centre, walking distant from the main Boston city centre, and plenty of pubs and restaurants along the same street.
Written 23 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

blairkk25
New Jersey2,863 contributions
Nov 2021
My wife, daughter, two friends and I visited the Prudential Center mall several times in November 2021 during our trip to Boston. I liked this mall more than Copley Place. It has several stores and restaurants that I like - Barnes and Noble, Cheesecake Factory, California Pizza Kitchen, Eataly, Ben and Jerry's Ice Cream, and several others. It is connected to the hotel that we stayed in, the Boston Sheraton Hotel. You can also exit the mall on to Boylston Street and head towards Copley Square, Boston Common and Newbury Street.
Written 30 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daniel L
Boston, MA3 contributions
Nov 2021 • Friends
Went there so many times.
I just love this place.
The view is pretty nice and you can learn about the city.
If you are visiting Boston, I highly recommend you to go there and enjoy the view and the restaurant.
Written 29 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

plpl
Boston, MA98 contributions
Apr 2021
We were the today (Easter Sunday 2021) . I have limited mobility. Both the elevator and escalator at the main entrance were down. We tried to enter at the Eataly entrance but there was a staff person outside of Eataly , she said she could not let us in even though I explained the situation to her. Horrible, not handicapped friendly and heartless.
Written 4 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

D0205
Hamden, CT109 contributions
Nov 2020 • Solo
Great destination. Excellent mall at the base of the Pru. Great shopping destination with stores: Saks, Canada Goose, Vineyard Vines, to name a few. Great dinning options at, must see Eataly, Anna's, and Wagamana. The street level has an elaborate Star Market Grocery store. There are 2 Hotels within this complex, the Sheraton Hotel and Mandarin Oriental Hotel. Within the mall there is a well designed courtyard with outdoor space and landscape, between the high rise buildings of the Prudential Center. A glass enclosed walking bridge connects to the Copley Place Mall, adjacent to the Pru. Lots to see, Parking Garage and MBTA subway station on site.
Written 24 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

NJDaddyO
Hillsborough, NJ25 contributions
Dec 2020 • Family
$42 to park at this mall garage for 2 hours.
Run away. We walked around for a while and ate a restaurant across the street. How malls will survive is beyond me. They are trying to get your money now before it turns into a skate park. Unsustainable.
Written 12 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lex y
New York City, NY48 contributions
Sep 2020 • Couples
Had a lot of trouble getting out of this parking garage after visiting the mall for a couple of hours. We spent a total of $103 dollars at the mall (CVS and CPK) and the the guys in the office wanted to charge us $15 because first they said that the ticket validation only allows us a discount and when they said we had to spend minimum of $100 to get free parking, I showed them my receipts to prove I spent more that $100 and then they said there is no date on the CVS receipts!!! (what receipt doesn’t have a date and time stamp on it?!?!) When I corrected them and showed the dates on the CVS receipt they accused me of being rude and insisted it is not their fault my receipts dont have dates on them and that they’re only following the rules. Anyway we went back and forth and finally they conceded. In the end, I just thanked them and walked away because I just wanted to get out of there and will never go back. I didn’t appreciate these people making me feel like I am the one not following rules when the rules are not even transparent.
Written 5 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Thomas V
Oakland, CA12,767 contributions
Jan 2020
Famous for the skyscraper that you can see from many parts of town as well as the indoor shopping mall. Practical for shopping but not an interesting shopping area. Parking available.
Written 26 June 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gaurav C
New Delhi, India3,090 contributions
Jul 2019
i was staying a bit far in comfort inn but made it a point to visit this place...it is full of designer outlets ... there were a lot of bargains going on when i visited it...it had the cheesecake factory as well...loved it..quite a few places to eat as well...
Written 25 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mary c
Lisburn, UK36 contributions
Dec 2019
We stayed in the Sheraton Boston which is attached to the Prudential center so very accessible to the shops and a few restaurants if you walked further along you came to the very expensive shops of Copley place most people seemed to just window shop there
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Prudential Center

Prudential Center is open:
  • Sun - Sun 11:00 AM - 6:00 PM
  • Mon - Sat 10:00 AM - 9:00 PM
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We recommend booking Prudential Center tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 4 Prudential Center tours on Tripadvisor