Hard Rock Cafe
Hard Rock Cafe
3
About
"LOVE ALL SERVE ALL" is more than just our motto. It is our attitude, our way of life and what you can expect when you partner for your next meeting or event. Hard Rock is renowned for its authentic collection of music-centric memorabilia. While music is within Hard Rock's DNA, it also happens to be the key component of every event we plan. Perhaps because across the generations of guests, we appreciate how music, like meetings and events, bring people together for a common cause. With a variety of enhancements like the red carpet arrivals, photographers, live video feed, and interactive disc jockeys to keep the energy high, we can compliment your vision and budget. Or take a cue from more 'acoustic' Hard Rock events, and let the unpretentious vibe welcome guests of every generations and inclination.
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The area
Address
Neighbourhood: Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles167 reviews
Excellent
43
Very good
42
Average
25
Poor
23
Terrible
34

Phiip P
Leighton Buzzard, UK314 contributions
5.0 of 5 bubbles
Jun 2023 • Couples
Considering this is on Pier 39 the prices were some of the best during our whole trip.
The food was great especially the rack of ribs just thinking about them is making me hungry. The service was second to none and its a pity everywhere is not as good as this. Would most highly recommend
Written 27 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vonnie24
Perth, Australia1 contribution
1.0 of 5 bubbles
Apr 2024 • Family
Wow! We only went here for a drink and the reception we received from the bar man was so rude we only stayed for one drink and then left. I have never experienced service like this before at the Hard Rock. Was very disappointing and can categorically say we will never go back here. Very disappointing
Written 18 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma K
Dublin, Ireland9 contributions
1.0 of 5 bubbles
Mar 2024 • Family
Overcharged for a cocktail, charged an extra 4.99 for a keepsake glass that wasn’t wanted. Rude barman, slow service, bar area was filthy, toilets were worse, we were going to order food but one look at the cleanliness in this dump changed our minds, avoid like the plaque
Written 31 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul
71 contributions
1.0 of 5 bubbles
We visited the Hard Rock Cafe at Fisherman's Wharf San Francisco and the food was poor, at best. The service was fine but the food was terrible. My "Messi Chicken Burger" was overcooked, tasted weird and inedible so I left it. Fries were fine. My wife had the chicken tenders which were ok until she bit into the last one and found quite a big bone. We informed the guy who served us who in turn and to his credit informed his boss who did offer to replace the meal but it was all but eaten by then so my wife was full so a refund offer would have been appreciated but this was not offered.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

michaelpeterwright
Cambridge, UK28 contributions
2.0 of 5 bubbles
Mar 2024 • Couples
First Stella was flat. 2nd beer flat. Steak burger pink as in raw. Took it away. By the time one was cooked properly I had eaten my meal. Worst one we have been to. 7th post I have read about flat draught beer. The lines need cleaning.
Written 5 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

andyh67186334
Coalville, UK9,691 contributions
5.0 of 5 bubbles
Jan 2024 • Solo
It was first visit to this particular Hard Rock Cafe, and I just walked in from the street for lunch with absolutely no waiting time.
I was shown to a great table between the bar and stage, and as usual enjoyed the food and drink on offer.
The service was swift, friendly and professional.
I received an $8 from the Unity loyalty scheme which I didn't expect, so that was a bonus.
I'd imagine at peak times due its location, the cafe can become very busy, so it's probably best to book in advance.
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Zoe G
Adelaide, Australia266 contributions
3.0 of 5 bubbles
Jan 2024 • Family
Came here twice in the week were in San Fran as my teen daughter loves it. Sad to say it wasn't the best hard rock experience I have ever had but it was not terrible as well. The first time we came it took forever to get served even though it was not too busy. Asked for sauce which never came and had to ask again, waited ages to get servers attention so we could order more drinks. The fajitas were terrible but that could have been just a bad cut of meat.

The second time we came we had a better dining experience. Service was still very slow but slightly better when needing more drinks, it was also much quieter. I had the salmon which was amazing, I had to slow myself down from eating it so fast.

In summary, the normal hard rock experience and it was generally pretty good.
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ryan B
Atlanta, GA928 contributions
4.0 of 5 bubbles
Dec 2023 • Couples
My wife and I were in SFO for just a short weekend and I wanted to take her around to see the sights so we started with Pier 39. After walking around we went to the HRC just to get a snack and some beers. We sat ourselves at the bar and it was fairly slow for a Friday afternoon. We ordered a round and the chicken nachos. The bartender was friendly and the food was good (very large portion). It was weird how incredibly cold it was though. It was about 40F outside and they had their doors open so those of us at the bar were wearing hats and coats which was odd. There is a lot of memorabilia to see and they also have a nice gift shop - my wife got a hoodie (probably cause she was freezing).
Written 27 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Drdavefamilydoc
Roseville, CA35 contributions
4.0 of 5 bubbles
My wife and I ate at Pier 39 HARD ROCK after attending
THE LION KING with Sports Leisure Vacations from Sacramento.
The play was outstanding!
Due to some ambulatory problems, we went to HARD ROCK as it was the closest to where the bus let us off for post play supper.
Though quite noisy due to the continuous music, we found a very pleasant dining experience.
The staff were very courteous and prompt, our waiter CK was a great,efficient server with personality plus.
He was outstanding!
Though the food was typical pub food, it was prepared well and served hot with all the accompanying things needed to enjoy.

Though we had concerns about our dining choice, we left very impressed with our entire experience.
The manager stopped and talked about our meal, the service and was very concerned to be sure this meal was to our liking.

Our stop at the gift store led us to get a souvenir t-shirt for our grand daughter.

All and all, a very nice meal at a chain that really seemed to care about their customers!
Written 8 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrew C
Southampton, UK12 contributions
1.0 of 5 bubbles
We were rudely mocked by the bartender simply because our accents are different to his. I demanded he apologise (which he did, begrudgingly) and we left. A terrible experience because of one man’s ignorance. I’ve always been a fan of the HRC but sadly this experience of appalling and hurtful customer service has left me somewhat weary of drinking or eating at an HRC again.
Written 19 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Hard Rock Cafe - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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