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California Welcome Center

39 Pier, San Francisco, CA 94133-1006
+1 415-981-1280
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Don't go here for help.

The people at the california welcome center made me feel very unwelcome. They were unfriendly and... read more

Reviewed 17 May 2018
valentina1542018
,
Sacramento, California
Go Here for Help

We stopped in at the California Welcome Center on the 2nd floor at Pier 39. The women working there... read more

Reviewed 12 May 2018
Joan H
,
Plympton
Read all 33 reviews
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  • Excellent61%
  • Very good9%
  • Average12%
  • Poor9%
  • Terrible9%
16 May 2018
“Don't go here for help.”
11 May 2018
“Go Here for Help”
LOCATION
39 Pier, San Francisco, CA 94133-1006
CONTACT
Website
+1 415-981-1280
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Reviews (33)
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1 - 10 of 28 reviews

Reviewed 17 May 2018

The people at the california welcome center made me feel very unwelcome. They were unfriendly and did not help me at all. The brochures are great though. I went there with my sister to get advise and information on the places we wanted to visit....More

Thank valentina1542018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

We stopped in at the California Welcome Center on the 2nd floor at Pier 39. The women working there were personable and professional. Katrina provided us with directions, maps,suggestions for tours and other helpful hints for navigating the area. If you need help finding your...More

Thank Joan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018

I was in San Francisco for one day (flying home overnight, so no hotel) and needed to store my luggage. The California Welcome Center was the perfect place to do it! I arrived at 9:30 and they charged me $5 to store my bag until...More

Thank Carl_D77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 April 2017

We visited the Welcome Centre on April 9 (located on Pier 39 in SF) to inquire about visits to Alcatraz and to see a SF Giants ballgame. Big kudos to Hailey Ashcroft! She was very helpful: assisted us by buying ballgame tickets on-line; searched for...More

Thank Bonhom52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2016

We needed a place to store our luggage for the day before heading out to the airport and we didn't have a car or a hotel in SF. For $5 you can store your bag until 6:45pm. A great service for day travelers! I wish...More

5  Thank igirlsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

We took our bags to the Welcome Centre after returning to San Fran on a cruise. Greeted with a smile by Landis who was very friendly and helpful, nothing seemed too much trouble. He took our bags, gave us some advise on what to see...More

1  Thank Sandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2016

The California Welcome Center is located at Pier 39 and on the upper level platform. I popped into the California Welcome Center while strolling through Pier 39. Yes, the place does give information and help with planning, maps etc. but after watching the staff for...More

Thank FormerCaliBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016

The weltcome Center is a great place especially for 1st timers to get maps, coupons & great advice on how & when best times to see all the great atractions the city has to offer.

Thank Christopher W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2016 via mobile

Zakhida helped us check out bag and even gave us very helpful info re. Shuttle service! Before we left, she gave us a couple discount coupons to us. Really appreciate it!

4  Thank Hwee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2016 via mobile

I'm sorry to write this but we were so disappointed by the service here. We are so use to US service being warm and friendly, especially in a tourist info office, but we really felt as though we were causing the staff an inconvenience by...More

Thank FunkyWildcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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