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Cruiser Phil's Volcano Riders

Certificate of Excellence
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Address: 58A Amala Pl, Kahului, Maui, HI 96732-2111
Phone Number:
+1 877-764-2453
Website
Today
07:00 - 19:00
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Hours:
Sun - Sat 07:00 - 19:00

TripAdvisor Reviewer Highlights

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  • 211
    Excellent
  • 28
    Very good
  • 13
    Average
  • 11
    Poor
  • 13
    Terrible
Spectacular ride

Guides were awesome! Weather was perfect and the views were stunning. Don't visit Maui without a ride down the mountain with Cruiser Phil!

Reviewed 5 days ago
SusieMac1995
,
Liberty, Kentucky
via mobile

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277 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Liberty, Kentucky
Level Contributor
3 reviews
3 attraction reviews
Reviewed 5 days ago NEW via mobile

Guides were awesome! Weather was perfect and the views were stunning. Don't visit Maui without a ride down the mountain with Cruiser Phil!

Helpful?
Thank SusieMac1995
Carmel, Indiana
1 review
Reviewed 5 days ago NEW

Get up early and go. The staff was friendly and a lot of fun. We felt really safe and taken care of as we were cruising down the Haleakala. Nat was great fun and made the early morning departure quite an adventure. Phil was there to welcome us and make us feel welcome. Great adventure!

Helpful?
Thank cmartin352
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this review

Aloha, thanks for taking the time to review Cruiser Phil's. We try to never lose sight of the fact that you have many choices of places to visit and activities while you are there. We welcome you to Maui as our guests, and glad we all shared the Aloha Spirit with you. See you next time. A Hui Hou! More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Trevor greeted us at 1:45 a.m. with a smile and a cool accent! :-) He gave us some good background of Maui while he drove us to the base camp to get ready for the tour up to Haleakala to see the sunrise. Preston was our guide (another cool accent) and he was wonderful!! He made us feel safe by... More 

Helpful?
Thank stacy c
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this review

Aloha, Accent's indeed. Trevor hales from South Africa, and Preston was Raised in Australia. We are glad they are here. Thanks for a great review. Hope to see you again on your next Maui Adventure. Perhaps our new Sunset Tour. More 

Singapore, Singapore
Level Contributor
3 reviews
Reviewed 1 week ago

Great adventures are made of new/excited location and great people - Cruiser Phil's Volcano Riders sunrise tour was certainly a combination of both. While we started with a bumpy ride on the scheduling, one of those ‘one in a million’ booking slip-up, Phil and his team made up for it way above our expectations. Everything from picking us up, filling... More 

Helpful?
Thank marinebp13
Charleston, South Carolina
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We went on the sunrise tour this morning with Preston and Trevor and it was fabulous. Our only complaint was that we didn't get to see the sun rise and it was COLD and wet, but that's certainly nothing the guides can help. The bike ride was amazing and easy, even for a novice like me. I admit that I... More 

Helpful?
Thank bdfarrior
1 review
Reviewed 1 week ago via mobile

My husband and I took the sunrise tour with the bike ride down the volcano and words cannot describe it! We had Nat and Preston as our guides and they were the best tour guides we have ever had! They were extremely nice, knowledgeable about the island, made you feel safe on the ride down, and went above and beyond... More 

Helpful?
Thank Amber T
Houston, Texas
Level Contributor
68 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Perfect sunrise at Haleakala on a beautiful cool morning. Our guides Tomas and Matt were terrific. We were picked up promptly at 215 am by Tomas and taken to the office for coffee, snack, gear (gloves, jacket, rain gear) and filling out the obligatory paper work. We then loaded up in a small van with 6 others for the trip... More 

Helpful?
Thank Vacationman57
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this review

Mahalo, we are glad you had a beautiful sunrise. Mark Twain also witnessed a sunrise on Haleakala and he wrote " The most sublime event of my adventures" . We will pass along your comments to Tomas and Nat. More 

Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We booked a sunrise bike cruise for early Sunday morning. We booked the trip on Thursday morning. We received a call Saturday afternoon telling us they were canceling our trip because there were not enough people booked on it. We tried changing our trip to Monday or Tuesday but they told us they had no availability, and that was that.... More 

Helpful?
Thank Carmen N
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this review

It's unfortunate when we do have to make those decisions to cancel a tour because it does not meet our minimum requirements. We do wait till the very last hours to make that call. We hope to get additional reservations so as not to cancel. We apologize. And the rest of the week up till Friday is sold out, so... More 

1 review
Reviewed 2 weeks ago via mobile

My husband and I visited Maui for our honeymoon and our travel agency booked biking down the volcano with Cruiser Phil's. I never write reviews but I wouldn't want anyone to miss out on such a fantastic time. First of all, the scenery is breathtaking. Preston the bike tour guide was great- he made everyone feel safe, he was funny... More 

Helpful?
Thank Michele R
Cincinnati, Ohio
1 review
Reviewed 3 weeks ago

Booked in January for a June tour for the 6 of us in my family for my husband's birthday dream. I spoke to a person while booking and had a written confirmation. Received email 3 MONTHS later that they were booked & they cancelled my reservation. Offered to take us several days after we booked but I had already booked... More 

Helpful?
Thank twinboysplus2girls
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this review

No excuses. We screwed up. We did not bump them because something else came along. I had to bump them because a new clerk didn't do her job properly, and booked them on a day that was already sold out. I tried to reaccomadate, I could have also reached out to the other tour companies to see if I could... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?