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Review Highlights
Fun and friendly

We had a great time on the pontoon. It was nice to have a driver and he was knowledgeable about the... read more

Reviewed 25 July 2017
nutellaandbanana
,
Braidwood, Illinois
via mobile
Great Experience

Pam was super friendly. Easy to do business with. Boat a little hard to manage but clean and very... read more

Reviewed 3 June 2017
Scenic574851
via mobile
Read all 21 reviews
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Traveller Overview
  • Excellent63%
  • Very good14%
  • Average9%
  • Poor0%
  • Terrible14%
7 Sep 2018
“Great customer service!!”
19 Aug 2018
“Exactly as we had Reserved”
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Contact
Harbor Shores Dr, Lake Geneva, WI 53147
Website
+1 262-248-4477
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Reviews (21)
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1 - 10 of 21 reviews
Reviewed 7 September 2018

My family along with friends reserved a pontoon for Aug 26th to do some tubing. We also wanted to rent wave runners (which are on a first come first serve basis). When arriving we discovered there would be a 3 hour wait for the wave...More

Date of experience: August 2018
Thank Chris P
Reviewed 20 August 2018 via mobile

We rented a power boat on a busy weekend on a Saturday afternoon. All went well. But that is about it, there wasn’t anything to push this experience better than an average boat rental. On the contrary, I really wished the power boat had more...More

Date of experience: August 2018
Thank SkipperBill2
Reviewed 25 July 2017 via mobile

We had a great time on the pontoon. It was nice to have a driver and he was knowledgeable about the area and was able to tell us about some of the amazing houses we were driving by. He was very accommodating to our needs,...More

Date of experience: July 2017
Thank nutellaandbanana
Reviewed 14 July 2017 via mobile

We truly enjoyed our experience with Marina Bay boat rentals. A storm came through and their phone system was down. However, the owner called us personally on his private cell phone. Also, he made sure his staff contacted us the next morning when they opened....More

Date of experience: July 2017
Thank dkoscher
Reviewed 3 June 2017 via mobile

Pam was super friendly. Easy to do business with. Boat a little hard to manage but clean and very comfortable.

Date of experience: June 2017
Thank Scenic574851
Reviewed 7 September 2016 via mobile

I will never rent from these guys ever!!! I called well in advanced to ask about renting a boat for Labor Day weekend. The lady told me that they will have plenty of boats and drivers available for the holiday weekend and that we can...More

Date of experience: September 2016
1  Thank Brandy F
pamelaj550, Public Relations Manager at Marina Bay Boat Rentals, responded to this reviewResponded 10 September 2016

Thank you for your review and time. Marina Bay Boat Rentals sincerely apologizes for being extremely busy and booked up over the Labor Day weekend. We certainly appreciate your effort on visiting us and understand your frustration on not being able to get a boat...More

Reviewed 3 August 2016 via mobile

We were just at marina bay in lake Geneva. The pontoon we rented was clean, and like new. It drove smoothly too. We rented the raft with it and had an awesome time. They had life jackets for everyone including my infant. Definitely pricey, but...More

Date of experience: August 2016
Thank Pamela2100
Reviewed 2 August 2016

My wife and I took the dinner cruise on Friday night for our 44th Anniversary, Band playing and good food. The service was also very good, the drinks were well made. The trip around the lake took 2 1/2 hours. Great view of the homes...More

Date of experience: July 2016
Thank Rich R
Reviewed 6 August 2015

I had the perfect engagement weekend and it all started with Marina Bay Boat Rentals! My boyfriend, at the time, and I had decided to spend the weekend in Lake Geneva and wanted to get out on the water to enjoy the views of the...More

Date of experience: August 2015
Thank RJD1748
Reviewed 28 July 2015

Feel bad to only give 3 stars, but because the lady that checked us in was very rude. She insuated many things referring to my husband and I's weight in front of our daughter. She even noticed and said Mommy that wasn't very nice. I...More

Date of experience: July 2015
1  Thank Tammi B
pamela j, Front Office Manager at Marina Bay Boat Rentals, responded to this reviewResponded 1 August 2015

Safety is the upmost top priority for the staff at Marina Bay Boat Rentals, Inc. As a precautionary practice, the staff is instructed to notify customers of all safety concerns, rules and regulations of the lake, and proper operation of the boat prior to boarding...More

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