We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bannatyne Health Club & Spa - Norwich

Share
Review Highlights
Spa day

Amazing time from start to finish The ladies in the treatment room were fantastic will definitely... read more

Reviewed today
Paula B
via mobile
Spa day

We booked a spa day, let it spa was the package , which included three treatments , lunch and... read more

Reviewed 4 days ago
Nomad31114496907
via mobile
Read all 281 reviews
32
All photos (32)
Full view
Traveller Overview
  • Excellent44%
  • Very good23%
  • Average15%
  • Poor11%
  • Terrible7%
Travellers talk about
“relaxation room”(55 reviews)
“afternoon tea”(24 reviews)
About
Contact
& Spa - Norwich 2 Northside St. Andrews Business Park, Thorpe St Andrew, Norwich NR7 0HT, England
Website
+44 844 248 3785
Call
Reviews (281)
Filter reviews
281 results
Traveller rating
121
65
43
32
20
Traveller type
Time of year
LanguageEnglish
121
65
43
32
20
Show reviews that mention
All reviews relaxation room afternoon tea relaxing spa day spa facilities body massage lovely spa my mum christmas present cannot fault birthday treat flip flops steam room and sauna heated beds lovely staff spa bag cakes spa girls
FilterEnglish
Updating list...
1 - 10 of 281 reviews
Reviewed today via mobile

Amazing time from start to finish The ladies in the treatment room were fantastic will definitely go back

Thank Paula B
Reviewed 4 days ago via mobile

We booked a spa day, let it spa was the package , which included three treatments , lunch and access to classes , gym , pool , sauna , steam room and jacuzzi . The whole experience was top notch and first class. Everywhere was...More

Thank Nomad31114496907
Spa N, Manager at Bannatyne Health Club & Spa - Norwich, responded to this reviewResponded 3 days ago

Dear Nomad31114496907, Thank you for your feedback, amazing words that our staff will be very happy to hear. We look forward to welcoming you back soon. Kind Regards Felicity Hards Assistant Spa Manager

Reviewed 1 week ago

I joined like so many people in the New Year. I was already a member of Nuffield, which is a great Club, but doesn't have racket facilities. I joined for the racket sports and also swimming. I soon realised that Bannatyne's squash courts here were...More

Thank Andrew S
Reviewed 1 week ago

Spent the day with my husband, was greeted with a smile and shown round. The changing rooms are being renovated but wasn't an issue, everywhere was clean and tidy. We both had the hot shell massage, an hour of pure bliss. It was my first...More

Thank juliea272
Spa N, Manager at Bannatyne Health Club & Spa - Norwich, responded to this reviewResponded 1 week ago

Dear juliea272, Thank you for your recent feedback, i was the therapist who carried out your treatment so your words are lovely to hear! In regards to the pool area i will pass this information on to the relevant department needed. Please look for our...More

Reviewed 2 weeks ago via mobile

Had a lovely day with my friend for her belated Birthday treat. We were greeted by reception, got our robes and wristbands, told to put our car number plate in and given a brief tour, as I have been once before. We relaxed by the...More

Thank shonaghp2017
Reviewed 2 weeks ago via mobile

I bought a spa gift with treatment for my friends birthday present. The day was to include 4 treatments and a relaxing time at the spa with the use of white gowns etc. We went fully prepared with our swimming costumes and to hire the...More

Thank Travel56985503525
Reviewed 2 weeks ago via mobile

My mum and me went for twilight spa evening, the massage was heavenly a shame it was only 25mins as it was the best massage I've ever had. We then stayed around and used the swimming pool sauna and jacuzi which again was lovely. Would...More

Thank Compass67810677999
Spa N, Manager at Bannatyne Health Club & Spa - Norwich, responded to this reviewResponded 2 weeks ago

Dear Compass67810677999 Thank you for such kind words they are greatly appreciated, we hope to see you again in the near future. Please look for our latest promotions online. Kindest Regards Felicity Hards Assistant Spa Manager

Reviewed 3 weeks ago

Unlike most gyms now you cannot cancel your membership once you have signed a direct debit. They took my blood pressure and said it was 103 / 275 !!!!! Very worrying, no training obviously.

Thank Les J A
Reviewed 3 weeks ago via mobile

I treated my mum to a spa day here yesterday and we had a fab time. Great facilities including pool, steam room, sauna, relaxation room and jacuzzi. The spa treatments (we had Swedish back & neck and legs) were really good. We both came out...More

Thank dckeeping
Spa N, Manager at Bannatyne Health Club & Spa - Norwich, responded to this reviewResponded 2 weeks ago

Dear daniellacarter1992, Thank you for your recent feedback, I am sorry to hear that you did not enjoy elements of your spa experience, please be ensured i shall pass this onto the relevant departments for further quality and training purposes. I can only apologise for...More

Reviewed 3 weeks ago via mobile

Excellent day at this spa, I had a facial and my friend had a massage and we were both very impressed. From the time we arrived to the time we left we were looked after. The food on offer was very reasonably priced and we...More

Thank Ann P
Spa N, Manager at Bannatyne Health Club & Spa - Norwich, responded to this reviewResponded 2 weeks ago

Dear Ann P Thank you for such lovely words they are greatly appreciated. Please see our latest promotions online for future bookings. Kindest Regards Felicity Hards Assistant Spa Manager

View more reviews
Nearby
Nearby HotelsSee all nearby hotels
Premier Inn Norwich East (Broadlands/A47) Hotel
823 reviews
.39 km away
Best Western Plus Oaklands Hotel
895 reviews
1.68 km away
Norwich Hotel
273 reviews
3.74 km away
Stracey Hotel
463 reviews
3.84 km away
Nearby RestaurantsSee all 5 nearby restaurants
The Merchants of Spice II
156 reviews
1.28 km away
Thorpe Fish Bar
88 reviews
.61 km away
the terrace cafe
58 reviews
.15 km away
Waterside Cafe
26 reviews
.35 km away
Nearby AttractionsSee all 2 nearby attractions
Winbirri Vineyards
113 reviews
3.45 km away
Norwich River Cruises
49 reviews
.46 km away
Carrow Road Stadium
166 reviews
3.70 km away
Questions & Answers
Ask a question
Suzanne C
8 April 2018|
AnswerShow all 3 answers
Response from TheCraskes | Reviewed this property |
Yes I believe they do. they have just revamped their menus
0
Votes
emmalT2687RA
20 January 2017|
Answer
Response from Spa N | Property representative |
Hi Emma L, Yes, we have a Premier Inn just around the corner on the business park. It's called 'Premier Inn Norwich Broadlands Park'. Or we have The Oaklands Hotel on Yarmouth Road, a few minutes drive from here.
0
Votes
Sodastream123
15 July 2016|
Answer
Response from Spa N | Property representative |
Hi Sodastream123 Yes all guests wishing to have a massage need to be 18+. We do offer a great range of 'Teen Treatments' including Elemis Facials, Body Scrubs and Manicures/Pedicures for guests aged 13-17. Many thanks Spa... More
0
Votes