We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Charleston Town Center Mall

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Charleston, WV
Website
Description:

Large downtown shopping mall.

TripAdvisor Reviewer Highlights

Read all 102 reviews
Visitor rating
  • 39
    Excellent
  • 35
    Very good
  • 16
    Average
  • 7
    Poor
  • 3
    Terrible
Lots of choices

The Chaleston Town Center Mall has lots of name brand department stores and anything you want you can find. The food court is really nice. The parking garage makes it extremely... read more

4 of 5 bubblesReviewed 4 weeks ago
jay s
,
washington wv
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 100: English reviews
Charleston, West Virginia
Level Contributor
51 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Don't really feel like this mall has much to offer anymore. Two anchor stores JC Penney and Macy's. Most of the stores are clothing stores for teenagers.

Helpful?
Thank cherylvacation
washington wv
Level Contributor
83 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

The Chaleston Town Center Mall has lots of name brand department stores and anything you want you can find. The food court is really nice. The parking garage makes it extremely nice during inclement weather. This is a nice mall.

Helpful?
Thank jay s
Arlington Heights, Illinois
Level Contributor
117 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 14 December 2016

Like most malls, this one is just holding on. Three Anchor stores, Macy's, JC Penney and Sears and lots of vacant space. VERY limited selection of stores for men. Apparently this is the place to go for athletic shoes though as there are 4 different stores for that (and maybe more). I was able to get a cheap pair to... More 

Helpful?
Thank Robert Z
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 November 2016 via mobile

I take my young niece to see Santa here every year at Thanksgiving. Such a wonderful mall with a great atmosphere. Clean, family friendly, lots of shops and places to eat. Garage parking is a plus.

Helpful?
1 Thank Sonya K
Charleston, West Virginia
Level Contributor
26 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 15 November 2016 via mobile

Town Center used to be all that. Now it shows it age and is a reflection of the dwindling economy. Too many teenage stores. Parking garage is filthy and it's stairwells are disgusting. Businesses have to pay such high rental rates they have a hard time making it. Most stores are freezing cold temperatures. The escalators are broken every week.... More 

Helpful?
Thank Carrie B
Charleston, West Virginia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 October 2016

Have hours to kill ? Walk ,lots of locals hit mall three or four times a week ! Shop,eat or set in one of many bench's! Also it's easy to maneuver in wheelchair! Plus cookies,icecream for the kids.Good variety of food .DQ,Tacobell,Starbucks,pizza and Chinese food !!

Helpful?
1 Thank Christopher25311
Dunbar, West Virginia
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

They have almost every store you could want, clean, easy to get to , easy parking, right downtown Charleston WV

Helpful?
1 Thank pjs1960
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 20 September 2016

I love shopping and eating here. It's all in one!! Im sadden of some of the stores closing but there is always one to replace them!!

Helpful?
Thank Nancy D
Cleveland, Ohio
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 17 September 2016 via mobile

So im from Cleveland Ohio and I was sooo impressed with this mall. It was clean, people were welcoming at the stores, it has everything. Great parking and cheap. I am ashamed to say that this mall blows all of ours out of the water in Cleveland Ohio.

Helpful?
Thank hweiss13
Level Contributor
222 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 16 September 2016 via mobile

My wife and I stopped here traveling. We was looking for chick fil a with a play place. But this one was inside the mall. But the mall does have a play area for the kids. The mall seemed nice and clean.

Helpful?
Thank Tim B

Travellers who viewed Charleston Town Center Mall also viewed

 

Been to Charleston Town Center Mall? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charleston Town Center Mall and other visitors
1 question
Ask a question
Questions? Get answers from Charleston Town Center Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?