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Charleston Town Center Mall

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Address: Charleston, WV
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Description:

Large downtown shopping mall.

TripAdvisor Reviewer Highlights

Read all 99 reviews
Visitor rating
  • 39
    Excellent
  • 34
    Very good
  • 15
    Average
  • 6
    Poor
  • 3
    Terrible
Love all the shops

I love shopping and eating here. It's all in one!! Im sadden of some of the stores closing but there is always one to replace them!!

4 of 5 bubblesReviewed 20 September 2016
Nancy D
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99 Reviews from our TripAdvisor Community

Traveller rating
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Showing 97: English reviews
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

I take my young niece to see Santa here every year at Thanksgiving. Such a wonderful mall with a great atmosphere. Clean, family friendly, lots of shops and places to eat. Garage parking is a plus.

Helpful?
1 Thank Sonya K
Charleston, West Virginia
Level Contributor
26 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Town Center used to be all that. Now it shows it age and is a reflection of the dwindling economy. Too many teenage stores. Parking garage is filthy and it's stairwells are disgusting. Businesses have to pay such high rental rates they have a hard time making it. Most stores are freezing cold temperatures. The escalators are broken every week.... More 

Helpful?
Thank Carrie B
Charleston, West Virginia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 October 2016

Have hours to kill ? Walk ,lots of locals hit mall three or four times a week ! Shop,eat or set in one of many bench's! Also it's easy to maneuver in wheelchair! Plus cookies,icecream for the kids.Good variety of food .DQ,Tacobell,Starbucks,pizza and Chinese food !!

Helpful?
1 Thank Christopher25311
Dunbar, West Virginia
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

They have almost every store you could want, clean, easy to get to , easy parking, right downtown Charleston WV

Helpful?
1 Thank pjs1960
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 20 September 2016

I love shopping and eating here. It's all in one!! Im sadden of some of the stores closing but there is always one to replace them!!

Helpful?
Thank Nancy D
Cleveland, Ohio
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 17 September 2016 via mobile

So im from Cleveland Ohio and I was sooo impressed with this mall. It was clean, people were welcoming at the stores, it has everything. Great parking and cheap. I am ashamed to say that this mall blows all of ours out of the water in Cleveland Ohio.

Helpful?
Thank hweiss13
Level Contributor
223 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 16 September 2016 via mobile

My wife and I stopped here traveling. We was looking for chick fil a with a play place. But this one was inside the mall. But the mall does have a play area for the kids. The mall seemed nice and clean.

Helpful?
Thank Tim B
Burkeville, Virginia
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 September 2016

Enjoyed my visit there and it was nicely spaced out. Had a lot of nice stores and the staff who worked in the stores were very helpful.

Helpful?
Thank edithw502
Centerville, Ohio
Level Contributor
118 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 8 September 2016

I don't know if it is because the restrooms are by the parking garage or the mall just doesn't care - but this was one of the nastiest restrooms I have been in. The smell was awful, trash cans overflowing, toilet paper empty, and worst of all - the picture I posted is of the toilet in the women's room....with... More 

Helpful?
Thank Laura F
Charleston, West Virginia
Level Contributor
18 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

There are plenty of stores to keep you busy and satisfied. There is a sample table for the most amazing tea on the second floor, along with the Pandora store on the first floor. We also enjoy getting some Chick-Fil-A on the third floor. Then back to the first floor in the middle of the mall relax with some Star... More 

Helpful?
Thank SusanTalib

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charleston Town Center Mall and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?