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Charleston Town Center Mall

Charleston, WV
Review Highlights
Not impressed

This mall has declined in appearance, store choices and still has required paid parking in a dimly... read more

Reviewed 1 week ago
Charleston, West Virginia
via mobile
Mall isn't what it used to be

Have watched the mall become less crowded over the years. Don't feel particularly safe as downtown... read more

Reviewed 3 weeks ago
via mobile
Read all 120 reviews
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Large downtown shopping mall.
  • Excellent37%
  • Very good35%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“food court” (19 reviews)
“third floor” (6 reviews)
“multi level” (4 reviews)
Charleston, WV
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Reviews (120)
Traveller rating
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1 - 10 of 118 reviews

Reviewed 1 week ago via mobile

This mall has declined in appearance, store choices and still has required paid parking in a dimly lit parking garage that isn't well patrolled. Absolutely refuse to go there again. Parking is a ripoff and my wife doesn't feel safe in the parking building. We...More

Thank dafacct
Reviewed 3 weeks ago via mobile

Have watched the mall become less crowded over the years. Don't feel particularly safe as downtown isn't what it used to be. Stores in the mall are clean and have friendly clerks.

Thank TravelerSpencer
Reviewed 23 May 2017

Town Center Mall is a central city mall !! Very well equiped with large mall as well as small mall stores/ The food court is filled with many resturants and a large amount of seating. Hotels and civic center near by. The city location can...More

Thank 485jeannes
Reviewed 21 May 2017

It's a pretty decent mall with one of the best Victoria's Secret stores i've been in. I tend to go here early in the day due to the shady people that walk around the parking garage and outside of the entrance.

Thank hconley20
Reviewed 7 May 2017

This is a very nice mall that is located in downtown Charleston and just a few steps away from the Civic Center. Two floors with a wide variety of stores and a third floor with a food area. If you have some time prior to...More

Thank jjk718
Reviewed 1 May 2017

Great way to kill time before the concert I was at yesterday. The interior was gorgeous and clean! Lots of really neat places to look at. It was relatively easy to get to from the Holiday Inn across the street from the Civic Center. The...More

Thank Kelly K
Reviewed 26 April 2017

The Charleston Town Center was just the spot to kill a few hours before a West Virginia Power game. Food court wasn't my style on this day,but plenty of choices. Decent selection of stores,clean and well maintained. Never crazy about paying for parking for the...More

Thank ThoughtsofRS
Reviewed 22 April 2017 via mobile

Went to the Town Center Mall today. We went to Bed Bath and Beyond and enjoyed their buy 3 get two free! The mall wasn't crowded at all which made it more enjoyable. Enjoyed Chick-fil-A on the 3rd floor with a great view of the...More

Thank JACK S
A TripAdvisor Member
Reviewed 19 April 2017 via mobile

This used to be a great place to shop. Many stores have closed and the ones that remain are severely overpriced. Of most concern with my recent trip was the frightening experience trying to get to my car. A man was hiding behind a column,...More

1  Thank A TripAdvisor Member
Reviewed 12 April 2017 via mobile

Charleston town center mall,is ok. Want to,find special ornaments for kids as a extra gift. Had to look a long time to find the right place,it was a cart in the middle of 2 floor. But the mall,is self is a over priced place. You...More

Thank Shadgoff
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Nearby Attractions
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89 reviews
.35 km away
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Questions & Answers
18 April 2017|
Response from Shadgoff | Reviewed this property |
Don't know of any.
Jessica B
24 March 2017|
Response from Shadgoff | Reviewed this property |
Don't think so