Berglund Center
Berglund Center
3.5
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
About
Western Virginia's premier full-service convention, exhibition and cultural complex, the center plays host to popular Broadway shows as well as big name music concerts.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
3.5
120 reviews
Excellent
33
Very good
39
Average
24
Poor
8
Terrible
16
TravelGenie65
Richmond, VA7 contributions
Sept 2021 • Couples
I purchased two tickets for the Billy Idol show and my wife and I were looking forward to it. Unfortunately we both came down with Covid 7 days before the concert. We notified eTix and Berglund via email that we were not going to be able to attend. We also were in contact e another couple that was going with us so they were quarantined as well. We didnt hear back from eTix or Berglund until a week after the event. They informed us that there were no refunds. This policy encourages sick people to attend. If you attend a Berglund event, you are most likely surrounded with covid positive people who didnt want to lose their money. Be warned. Berglund has a very unsafe and selfish refund policy that put’s their customers at risk.
Written 4 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer K
2 contributions
Apr 2024 • Family
If I could put a rating of a zero I would. Most disorganized chaos I have ever experienced. They wouldn't let us in at the scheduled time. When we got in 10 minutes late, there was no one for security. So we went where we were directed to go by the Jurassic quest personnel. Then was told by Berglund staff we couldn't be where we were because we had not gone through security yet. We waited an additional 5 minutes for aercurity bull crap. So that caused a meltdown for my autistic daughter who was there for a schedule SENSORY FRIENDLY event that was much less than that. All of the employees stared at my daughter as she was having meltdown after meltdown to included Berglund center staff and Jurassic quest staff. Only to then wait some more for Jurassic quest staff to get their life together. To further this experience none of the rides had operators so we could do any of the things once inside the event. So we have two disappoint kids. One of which continued to have a meltdown after we departed.
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim
5 contributions
Nov 2023 • Friends
Poorly managed and security is poorly trained. There is no communication or consistency with event management and event security. Purchased tickets for a hockey game and arrived to an extremely rude patron with children in our seats. Security did not handle the situation properly and we left without seeing the hockey game. Hockey team was responsive and apologetic, but Berglund Center staff was rude and unapologetic. Would not attend events here as safety is not maintained.
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laureen M
1 contribution
Feb 2024 • Family
The person at the door was rude, arrogant and condescending, we were not allowed to park on site and were consequently separated from our car. We hit a snag with my wife carrying her purse. She was told to put her purse in the car. I tried to tell him it was across town. He said he did not care.... Nasty.
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion821304
Roanoke, VA3 contributions
Nov 2021 • Solo
Old and not well maintained, a mouse was seen in performing Arts building, not a good place and overpriced even 5 dollars for parking
Written 9 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sningee
Midlothian, VA18 contributions
My visit was to attend the VHSL wrestling championships. Let me first say that navigating the Salem/Roanoke area is much like navigating an ant hill. A GPS guide of 12 miles seems to result in at least 20 turns but I guess that's not really the fault of the Civic Center. Upon arrival you pull into one of the strangest parking lots I've ever seen. It seems that they figured any area large enough for a car should be a parking spot, right out front, on the sides of the entry road etc.... When we entered there was no organization. We were all made to stand in the elbow to elbow lobby for hours. Once the doors opened all funneled through two entry points. Although the doors stated "no coolers" they didn't state that a rude woman would search our bags and confiscate all your food and beverages. That wouldn't be so bad if I knew ahead of time or if the concession stand wasn't constantly out of food, dirty, understaffed and while I'm on a rant dated! Once comfortably seated in chairs designed for an underfed, depression era populace I could take my time to notice all the beautiful decor. Gum and soda stained floors, acoustic baffles attempting to fall off the walls, sporadic fluorescent lighting, awkwardly steep seating and the ever present odor of 1978! Also evident was the venues total inability to control the crowd. Seats saved with bags, people on the floor with no passes and exits blocked everywhere. I really can't imagine having a any meeting at this place other than a wrecking ball and escalator demonstration. After over six hours of captivity there was one good spot. We were granted the pleasure of escape and the opportunity to zig zag our way back to the hotel. Congrats to the VHSL on a job well done! Perhaps next year we can hold the championships in the back of a decommissioned school bus! BRAVO!!
Written 20 February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ottoabc
Evington, VA381 contributions
Nov 2019
We saw the concert at the Bergland. The venue was easy to enter and Exit. There were varied concessions and a drinks to chose. The staff was helpful and courteous. I was surprised to see food and drinks allowed in the seating area, that’s a plus. It was a good venue, but the acoustics still need some work... looking forward to the next concert...
Written 30 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Penny May
Troutville, VA87 contributions
Oct 2018 • Couples
Great conference. Ordered the Chick Flt. Basket..Ok but would have like a soda or tea to go with it instead of water.
The guest speakers were great as usual. Three friends and I enjoyed the two day event.
The guest speakers were great as usual. Three friends and I enjoyed the two day event.
Written 16 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelingmama121
Lynchburg, VA84 contributions
Mar 2018 • Friends
Last night a friend and I went to see Jersey Boys at Berglund and it was great! Even though the seats were far back in Row Z we were still able to see and hear all very well. That must be due to the excellent sound system and the lighting.
On January 31st, we took in Riverdance there and had excellent seats in row L. Amazing show and can’t wait for it to come through again one of these days!
I’ve also been to Celtic Woman there and even though the seats were up in the balcony, we could also see and hear just fine. I now feel that there really isn’t a truly bad seat. Oh and the seats are comfortable too.
We live in Lynchburg and feel so lucky we need drive only an hour to get to experience some of the finest shows, Broadway plays and more. We’ve been to a gun show there, home expo’s, to various concerts and even an ice hockey game there.
This is a fairly large venue and it is wonderfully organized, clean and there is a feeling of safety with all their personnel inside and out manning and scanning the crowds. Parking is also skillfully managed.
We hope that Berglund continues to offer top notch entertainment and events!
On January 31st, we took in Riverdance there and had excellent seats in row L. Amazing show and can’t wait for it to come through again one of these days!
I’ve also been to Celtic Woman there and even though the seats were up in the balcony, we could also see and hear just fine. I now feel that there really isn’t a truly bad seat. Oh and the seats are comfortable too.
We live in Lynchburg and feel so lucky we need drive only an hour to get to experience some of the finest shows, Broadway plays and more. We’ve been to a gun show there, home expo’s, to various concerts and even an ice hockey game there.
This is a fairly large venue and it is wonderfully organized, clean and there is a feeling of safety with all their personnel inside and out manning and scanning the crowds. Parking is also skillfully managed.
We hope that Berglund continues to offer top notch entertainment and events!
Written 7 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wanda T
Blacksburg, VA65 contributions
Nov 2017 • Friends
I went with my sister to see Alabama with The Marshall Tucker Band in concert at The Berglund Center. Parking is limited in general with limited handicap spaces. The concert entrances are not well marked outside, so be sure to review a map. This also goes for the interior of the building. The various entrances go around the arena in a circle and the markings can get confusing. It’s obvious that this is an old building that was renovated. The bathrooms look like something out of an old grade school with many stalls and sinks in poor repair. This arena is better for a sports event rather than a concert. The acoustics are not that great. Handicap access is challenging to non-existent for seating options. I thought our box seats were decent, albeit small in size, too close together and very uncomfortable. The view would have been great, however even though we were close to the stage all the drunken people in front of us decided to stand for the whole event. Overall, average facility with overpriced seating and parking.
Written 3 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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