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Top Trail Hire and Tours

Kaikohe, New Zealand
0800 867 87245
Website
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Review Highlights
Awesome trail!

Our 'unusual' ride took us to the best spots of the stunning Twin Coast Trail, an epic ride not too... read more

Reviewed 3 weeks ago
Robin_Laura
,
Auckland, New Zealand
Great comfy bike

Had a great experience getting a bike that suited my circumstances for cycling the Pou Herenga Tai... read more

Reviewed 27 April 2017
ameliagearynz
,
Paekakariki, New Zealand
Read all 42 reviews
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Overview
  • Excellent73%
  • Very good23%
  • Average2%
  • Poor0%
  • Terrible2%
Travellers talk about
“no problem” (5 reviews)
“old railway” (4 reviews)
LOCATION
Kaikohe, New Zealand
CONTACT
Website
0800 867 87245
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Reviews (42)
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1 - 10 of 42 reviews

Reviewed 3 weeks ago

Our 'unusual' ride took us to the best spots of the stunning Twin Coast Trail, an epic ride not too challenging but certainly breathtaking!

Thank Robin_Laura
Reviewed 27 April 2017

Had a great experience getting a bike that suited my circumstances for cycling the Pou Herenga Tai cycle trail. Only feedback I'd give to Ray and his team is that when large parties book, they need to know they have enough shuttle capacity to get...More

Thank ameliagearynz
Reviewed 14 March 2017

Ray at Top Trail is a wonderful 'host' of the Twin Coast cycle trail. I booked 2 days but unfortunately had to cancel both of those days due to the weather. On each day, Ray was available to discuss options but on each day the...More

Thank Kauaiguest
Reviewed 5 March 2017 via mobile

As we were heading up north for a belated Christmas present - we thought what better time to treat ourselves to a days riding on the new section of the twin coast cycle route! We booked online and the process was simple and easy! Ray...More

Thank LittleCloS
beg0nia123, Owner at Top Trail Hire and Tours, responded to this reviewResponded 15 March 2017

Its always good to get happy customer feedback. That is always our aim. Thanks

Reviewed 15 February 2017 via mobile

Unfortunately I wanted to hire a bike the day a cruise ship came in. I was told I couldn't be pick up and to meet them at the wharf in piahai. I had to wait as cruise ship passengers were slotted in ahead of me...More

Thank julieQ6900EF
Ray C, Owner at Top Trail Hire and Tours, responded to this reviewResponded 16 February 2017

Not us. I think Julie has us mixed up with another Cycle Hire operator. We have no record of this person or this ride. We do not have a base in Paihia at all and have never hired out an e-bike to a walk in...More

Reviewed 5 February 2017 via mobile

Fantastic weekend cycling the Opua To Horeke trail this weekend. Ray Clarke's information was invaluable, his suggestion that we based ourselves in Kaikohe and completed the Kaikohe to Opua portion followed by Kaikohe to Horeke was spot on. He fixed a flat tyre and went...More

Thank allison S
Ray C, Owner at Top Trail Hire and Tours, responded to this reviewResponded 7 February 2017

Cheers Alison. It was a good couple of days. One of the best things about this business is the people we meet. You and your group were a pleasure to work with. Thanks Ray.

Reviewed 3 February 2017

Top Trail did an excellent job arranging the logistics of a nice several hour, 14 kilometer, ride along an old railway bed trail (fine gravel and dirt trail, rails long removed). It included an eery walk through a railway tunnel. A lot of the trail...More

1  Thank fortisfallax
Ray C, Owner at Top Trail Hire and Tours, responded to this reviewResponded 7 February 2017

Thanks for the review fortisfax. We all enjoy having riders coming in off the Cruise ships and enjoying a ride through our Northland countryside. Always a great bunch of people who sometimes see the beauty more clearly than we do ourselves. Regards Ray

Reviewed 2 February 2017

Really good bikes. Excellent flexible service. We really enjoyed the trail as well. Easy riding through beautiful landscape.

Thank lotteisme
Reviewed 25 January 2017 via mobile

Very good service from Top Trail and would highly recommend them. I think they're going to have to get more vehicles very shortly though otherwise the owner will be run ragged picking all the cyclists up. Had to wait several hours at our destination to...More

Thank Carolyn K
Ray C, Owner at Top Trail Hire and Tours, responded to this reviewResponded 7 February 2017

Thanks Carolyn. Its always good to get reviews of ourselves and our attraction. We are busy investigating more vehicles and trailers already. I hope you enjoyed the experience as a whole. regards Ray

Reviewed 24 January 2017

We have just completed riding the Twin Coast Rail Trail and rented our bikes from Ray at Top Trail in Kaikohe. He was full of great advice for this ride and has top quality bikes and provides transport to/from each end of the Trail. He...More

2  Thank Chris B
Ray C, Owner at Top Trail Hire and Tours, responded to this reviewResponded 7 February 2017

Cheers Chris it was a pleasure to host you both for a couple of days. regards Ray

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Questions & AnswersAsk a question
Minted3
Hi Ray, We will be arriving on November 13, 2015 from our Celebrity cruise ship and will be in your area from 9AM to 6PM. Your bike rental so see Kaikohe to Okaihua sounds great. So does our time schedule work with this trip? How would we get to your bike rental place?If we want to book this ahead of time can we do that. What happens if it then turns out to be a bad weather day...Is there a refund since we will not be back there? We are a group of 4 adults. Thanks. Therese
23 September 2015|
Answer
Response from Ray C | Property representative |
Hi Therese many thanks for your enquiry. I am already committed to two tours for passengers off the Celebrity Solstice when she is in the Bay of Islands on that day. I do not know whether they have sold all the available... More
0
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