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Review Highlights
Not to happy

Took my 10 year old daughter there today as she had been told about the water slides , what a... read more

Reviewed 17 March 2018
mark3006maban
,
Kilsyth, Australia
via mobile
A good facility

Foundation member and I think this has a great variety of facilities for different ages and... read more

Reviewed 18 February 2017
BeamMeUp_Melb
,
Melbourne, Australia
Read all 26 reviews
7
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Traveller Overview
  • Excellent36%
  • Very good15%
  • Average15%
  • Poor11%
  • Terrible23%
16 Mar 2018
“Not to happy ”
7 Jul 2018
“Nice coffee”
About
Suggested duration: 2-3 hours
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Contact
Reilly Street, Ringwood, Maroondah, Victoria, Australia
Website
+61 3 9298 4600
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Reviews (26)
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1 - 10 of 26 reviews
Reviewed 8 July 2018 via mobile

Had a really nice coffee at the Plunge Cafe and the young girl who served me was friendly and polite. I’ll be back!

1  Thank catie_girl
Reviewed 6 June 2018

As a long-term member often singing the praises of Aquanation as a community facility my experience over the last two days have left me so cold that I have suspended my membership to distance myself from the let-down that I now feel about this place...More

2  Thank mpon50
Reviewed 26 April 2018 via mobile

Pool access is a total joke. Members are last priority for Aquanation. It’s almost impossible to swim here because of “events”. Last week I politely suggested they let lap swimmers use the dive pool during “events” but after giving me their usual fob off BS,...More

4  Thank helena2408
Reviewed 17 March 2018 via mobile

Took my 10 year old daughter there today as she had been told about the water slides , what a disappointment charged extra to use them , and nothing mentioned when having to pay for it but only 1 working and still charged full price...More

1  Thank mark3006maban
Reviewed 4 March 2018 via mobile

I honestly can’t think of anything I’d change about this place. Perfect trip to the pool with my 4 year old. It seemed clean, and there’s a practical layout with the change room/showers/lickers etc. The water and air temperature were spot on. We both had...More

3  Thank Sharyn W
Reviewed 7 June 2017

I have been using the hydrotherapy pool since this facility opened, the lack of cleaniness of the changerooms has become increasingly digusting- they are filthy! I'm sure I am not the first or the last customer who has made repeated complaints, only to be told...More

6  Thank robyn f
Maroondah L, Manager at Aquanation, responded to this reviewResponded 13 September 2017

Thank you for your feedback. We genuinely value all our patrons and it is disappointing to hear you do not feel our cleanliness is up to standard. We monitor cleanliness very closely and continue to provide any feedback of unsatisfaction directly to our cleaners. We...More

Reviewed 12 March 2017 via mobile

Ask a question of staff and you will get a different answer every time. Conflicting information is a total frustration. I don't object to the school sports in principle but what drives me nuts is the poor communication on timing of events. I've even been...More

6  Thank helena2408
Maroondah L, Manager at Aquanation, responded to this reviewResponded 13 September 2017

Thank you for your feedback. We can understand it is frustration when you get conflicting information and we will continue to work on our systems/processes and training to ensure all customers are provided with consistent information. In relation to carnival season, we have continued to...More

Reviewed 19 February 2017

This pool is never open to the public. 9 times out of ten the pool is always closed for a private function

4  Thank sydkat2017
Reviewed 18 February 2017

Foundation member and I think this has a great variety of facilities for different ages and abilities and not too busy overall.

2  Thank BeamMeUp_Melb
Reviewed 14 February 2017 via mobile

I go to the gym at aquanation supporting a client twice weekly. The atmosphere is great. The facilities great too - not sure about prices. As a Senior I pay $16 for a casual gym/swim session which is great value! Parking is a bit tricky!...More

2  Thank mirka28
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