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Review Highlights
mix feelings

Most of the time the are late when called. It's mix feeling because some times they come on time... read more

Reviewed 3 weeks ago
Rav K

We used them , to get from our work Christmas dinner to a pub, it was a fair wait, even though the... read more

Reviewed 22 January 2018
Russ P
Greater London, United Kingdom
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Traveller Overview
  • Excellent40%
  • Very good16%
  • Average6%
  • Poor0%
  • Terrible38%
3 weeks ago
“mix feelings”
22 Jan 2018
Suggested duration: < 1 hour
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Romford RM1 1DA, England
+44 1708 736736
Reviews (31)
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1 - 10 of 31 reviews
Reviewed today

Used a few times in the past, always been happy and kept using them. There was one time when there was a problem with a driver. I informed the Controller and spoke to guy called, Kevin. He was a diamond and was genuinely concerned about...More

Thank perrygeebee
Reviewed 3 weeks ago

Most of the time the are late when called. It's mix feeling because some times they come on time but most of the time are late and if they say 10 minutes that means it will take around 25 minutes on average.

Thank Rav K
Reviewed 5 July 2018 via mobile

I found the online booking system easy to use and when I had a query my emails were dealt with promptly and with courtesy. We used the firm in May for a return to Gatwick and have just booked with them again for an AirTran...More

1  Thank Keeley M
Reviewed 11 June 2018

We have used Star Mini Cabs before for airport transfers and have been very happy with them so we thought we would use them again. All I can say is that they were great again. From our departure driver who was fantastic, his car was...More

2  Thank Dave G
Reviewed 4 June 2018

Sadly i have nothing positive to say about this company and it takes a lot for me to complain about anyone. We have just had to pay a black cab £55 to bring us home from City Airport because the cab we had already arranged...More

1  Thank SharonMorley
Reviewed 8 April 2018

I always get good service from this cab company although sometimes have a bit of a wait if they are very busy, so it's best to book ahead in the rush hour.

1  Thank Ray B
Reviewed 22 January 2018

We used them , to get from our work Christmas dinner to a pub, it was a fair wait, even though the cab office was close to the pick up point.

1  Thank Russ P
Reviewed 2 January 2018

Booked two taxis through their app - taxi drivers for both wanted to charge double the agreed fare On the app despite the bookings being confirmed at the fixed agreed price Bunch of conmen - avoid at all costs - Both drivers so rude and...More

1  Thank Irish D
Reviewed 5 November 2017 via mobile

Worst experience ever! After calling to book a cab this morning so I can get to Newbury Park.. my partner called again to find out how much would it take to get to Stratford. I have explain to the guy that I have to go...More

1  Thank roxxx_b
Reviewed 22 October 2017

FH08 VVL was the reg of the cab, a Toyota Prius. We are 4 women aged 40 - 50 years old travelling home from a friends. Driver was Muhammad. What a lunatic. We had to ask him to slow down at times he was doing...More

1  Thank Johndon120
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