Fox Town Factory Stores
Fox Town Factory Stores
3.5
Shopping Malls
11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Sunday
11:00 AM - 7:00 PM
About
FoxTown Factory Stores Mendrisio, the paradise of luxury and elegance, where 160 stores offer the most prestigious brands at prices discounted from 30% to 70% during whole year.Open 7 days a week from 11 am to 7pm including public holidays.
Duration: 2-3 hours
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Top ways to experience Fox Town Factory Stores and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles1,721 reviews
Excellent
479
Very good
607
Average
367
Poor
138
Terrible
130

Yagil S
78 contributions
2.0 of 5 bubbles
Sept 2023 • Family
We visited the mall from Baveno to burn time on a rainy day.
That mall is not suited for claustrophobics, ceiling is low, spacing is very narrow and stores are hiding in corridors and very easy to be missed. The
active mall structure seems a bit outdated, there is a new section in construction but at the moment not too useful besides a store here and there.
Prices wise, we could not spot a special priced deal over there.
A nice American western theme restaurant was located at the end of the
parking lot area we ate there and enjoyed.
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear yagils, Thank you for visiting our Factory stores and for leaving us this review. We are sorry that we have not fully satisfied your expectations, we will be happy to have you back in the center to surprise you with our new proposals. Looking forward to having you back with us at FoxTown soon, we wish you a peaceful continuation of the day!
Written 22 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

3kristij
Middlesex, NJ20 contributions
4.0 of 5 bubbles
Aug 2023 • Family
We visited this mall in Switzerland from Milan due to inclement weather. The mall is definitely pricey, but unique. Being from the US where the gambling age is 21, it was a fun way to pass time and "try it out" for my 19 year old son (gambling age is 18 in Switzerland).
Written 30 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 3kristij, Thank you very much for your feedback, we appreciate the time you have spent with us. Looking forward to having you back at FoxTown
Written 15 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tsangkeungm
Hong Kong, China61 contributions
5.0 of 5 bubbles
Apr 2023
Fox Town 鄰近Mendrisio S. Martino 車站,交通非常便利。Outlet 裏有很多知明品牌,我和太太都買了不少大特格的名牌衣服、手袋等等(Gucci, Buberry, Arc'teryx, Mammut, Puma, adidas...)
Written 25 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 超便宜的名牌outlet, Thank you very much for your feedback, we appreciate the time you have spent with us. Looking forward to having you back at FoxTown
Written 28 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cynthya B
2 contributions
1.0 of 5 bubbles
Jan 2023 • Family
We bought 3 items at the Salomon Store in Fox Town. We wanted to give one item back on the same day. Unfortunately it is not possible to get your money back. They gave me a gift certificate and I accepted that. Although I wanted to give my feedback in order that the salesman could give it further to the manager. This salesman was very impolite, he refused to give it further to his manager. He was interrupting me all time long, so I was not allowed to speak a whole sentence. He was not listening, he was saying just NO, it is not possible. He was very arrogant and impolite, he is not able to listen to the costumers. I have never experienced a treat like that. I wanted just to give a feedback and that was not possible! But the way I was treated was horrible! He has not education in sales! At the end he turned away and did not listen to me anymore, he ignored me and I couldn’t give just a feedback.
I am really disappointed on Salomon and I don’t want to buy anything again there.
I think some rules should be changed, it is not costumer-friendly if you don’t have the possibility to get your money back and the salesperson should be trained good.
Written 5 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning Dear cynthyab2023, Thank you again for sharing your experience with us at FoxTown and we are sorry that it was not fully satisfactory. As anticipated, we have checked with the company to provide you with precise feedback. As a result of our enquiry, we would like to inform you that the store has correctly followed the procedures and regulations in force regarding returns and exchanges of goods, especially at a time of extra discounts such as this. The return of money is not foreseen, therefore the delivery of a voucher is the appropriate instrument in situations like the one you presented. We remain at your disposal, thank you for your visit and look forward to having you back at FoxTown."
Written 31 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vera G
13 contributions
5.0 of 5 bubbles
Oct 2022 • Solo
Omg 😳 The GM actually all of the entire STAFF 😳 but she’s attentive to older people with animals and without shes hard working like my daughter I feel safe when she here sooooooooo with all that lol 😂 it’s my heaven for all most 3 months my family coming soon. Back to my tick TOCK dancing 💃 l actually never want to leave 😔
Written 22 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear P7640GAverag, Thank you very much for your feedback, we appreciate the time you have spent with us. Download our FoxPrivilege App, to keep up with all the news and upcoming offers. A world of privileges awaits! Looking forward to having you back at FoxTown
Written 18 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christy
Los Angeles, CA314 contributions
5.0 of 5 bubbles
Sept 2022
One of the best outlets that I have ever been in my life. We came here from Lugano by train it's only 20 minutes. They have big brands like Gucci, Prada, Versace, D&G, La perla BUT not all of them are "outlets". For example LA perla had only 2 bras for sale rest were regular collection. Same with Gucci half of their boutique it's a new collection.
I highly recommend PRADA they have good jackets and shoes. Also cosmetics store is very good I managed to find good deal for Valmont products.
We managed to find a very nice trousers for my husband at DG.
Also many other cute stores like Pinko, Flavio Castellani and etc.

NOTE- If you want to do VAT refund be aware that they don't do it in other European countries since Swiss is not a Europe. We went to VAT refund and guy lied to us at the cashier even after hearing we will fly out from Malpensa back to US. He still fill the paper and took 5eur commission for each of us. When I was flying from Malpensa they weren't able to stamp it. and of course in few week my card was charged back for cash he gave me in FOX TOWN VAT refund. Also I don't know how they calculate but amount is always less because of their extra fees!

ALSO good tip make sure you will eat before 2 pm otherwise everything will be closed! We weren't aware of that even shopping malls that "ridiculous food hours" We got lucky to find some chicken place that one only was available.
Written 1 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear quintyone, Thank you very much for your feedback, we appreciate the time you have spent with us. Download our FoxPrivilege App, to keep up with all the news and upcoming offers. A world of privileges awaits! Looking forward to having you back at FoxTown
Written 5 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yana B
Park City, UT69 contributions
5.0 of 5 bubbles
Sept 2022 • Couples
This is a wonderful mall with all kinds of designers. Most stores personal were very pleasant and accommodating but Baldini Store topped them all.

Dario and Priscilla were absolutely amazing. They went far and beyond in customer service. Dario took initiative to call the store in Rome since we were not in their system and tried resolving a problem.

It was such a pleasant experience that we will never forget and will definitely come back to visit. The store manager of Baldini should know that they have the best employees in the Fox mall.
Written 19 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear yanab774, Thank you very much for your feedback, we appreciate the time you have spent with us. Download our FoxPrivilege App, to keep up with all the news and upcoming offers. A world of privileges awaits! Looking forward to having you back at FoxTown
Written 29 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

VasudhaG
New Delhi240 contributions
1.0 of 5 bubbles
Jul 2022 • Couples
If you are a tourist and looking for some great deals in luxurious shopping, this would be the last place to go. The prices in Switzerland are anyway higher than other countries in Europe. Even the outlet mall doesn't offer great deals and even the one with deals aren't worth buying as you know they are available for cheaper prices.

I saw a Gucci belt at a store in Nice for 340 euros and that same belt in Foxtown was for 430 euros. And it was the same for many other products.

It wasn't worth traveling for 3 hours from Zurich to reach Foxtown for absolutely no deals, rather much higher prices!
Written 14 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Biddy_10
Yverdon-les-Bains, Switzerland366 contributions
5.0 of 5 bubbles
Mar 2022
The absolute best Factory Store found in Switzerland. The choice of international top brands is amazing.
Written 3 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Biddy_10, Thank you very much for your feedback, we appreciate the time you have spent with us. Download our FoxPrivilege App, to keep up with all the news and upcoming offers. A world of privileges awaits! Looking forward to having you back at FoxTown
Written 13 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Luca D
1 contribution
5.0 of 5 bubbles
Oct 2021 • Solo
Services and Staff Absolutely spotless.
Especially Beatrice , Andrea and Paolo all working in the place sweet and salt Asian
Written 5 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear lucadU7622HH, Thank you very much for your feedback, we appreciate the time you have spent with us. Download our FoxPrivilege App, to keep up with all the news and upcoming offers. A world of privileges awaits! Looking forward to having you back at FoxTown
Written 9 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Fox Town Factory Stores - All You Need to Know BEFORE You Go (2024) - Tripadvisor

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