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Ben & Jerry's

Open Now: 10:00 AM - 6:00 PM
Open today: 10:00 AM - 6:00 PM
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Traveller Overview
  • Excellent32%
  • Very good39%
  • Average20%
  • Poor7%
  • Terrible2%
Travellers talk about
“flavor graveyard”(442 reviews)
“ice cream”(1,713 reviews)
“factory tour”(321 reviews)
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Open Now
Hours Today: 10:00 AM - 6:00 PM
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1281 Waterbury Stowe Rd, Waterbury, VT 05676-4407
+1 866-258-6877
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Reviews (3,198)
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All reviews flavor graveyard ice cream factory tour scoop shop gift shop tour guide factory floor retired flavors minute tour short movie free sample at the end quick tour cherry garcia sundae spin art tasting room fun stop
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1 - 10 of 3,034 reviews
Reviewed 6 days ago

We drove six hours out of the way to visit this but the drive was beautiful and totally worth it. We got to try exclusive flavours, find out the history, pick up some souvenirs and visit the flavour graveyard. I got a huge sundae to...More

Date of experience: October 2018
Thank Vixenvoom
Reviewed 1 week ago via mobile

Great tour guides, loved the corny jokes, and there's ice cream at the end! Special ice cream only at this location.

Date of experience: December 2018
Thank 804isaact
Reviewed 2 weeks ago

This is the second time I've been here while in VT. I liked it for a couple reasons, including the fact that it is a fairly quick stop, adults are only $4 and it includes a good sized sample, and you get to learn more...More

Date of experience: November 2018
Thank therealJW
Reviewed 3 weeks ago

This is a typical factory tour that is a combination of good information and sales pitch. The day we visited the factory was not running, but it doesn't appear we missed seeing much. The tour includes some bad jokes and a taste of ice cream....More

Date of experience: November 2018
Thank Green1Ma
Reviewed 3 weeks ago via mobile

Perhaps choosing the day after Thanksgiving was not ideal but since we were on vacation and they are open all year we drove the hour to check it out. Upon arrival it was busy which was to be expected but tours were running every ten...More

Date of experience: November 2018
Thank KAS862017
Reviewed 3 weeks ago via mobile

This was a fun place to visit. The gift shop, the tour, the ICE CREAM! There is even a flavor graveyard! This is a Vermont MUST DO!

Date of experience: November 2018
Thank ToniaSkipper
Reviewed 3 weeks ago

Ok, so we were visiting Waterbury as part of a road trip through New England. We really enjoyed walking around the town and then our eye was drawn to a Factory Tour of Ben & Jerry's. For $4 how bad could it be? Really bad....More

Date of experience: October 2018
Thank Homiletical
Reviewed 3 weeks ago

We thought this would be a fun different type of visit. It was a money making machine full of coach tours and ice cream lovers. It was packed out, we had to wait 45 minutes for a "tour", if you could call it that, and...More

Date of experience: October 2018
Thank devonroamer
Reviewed 4 weeks ago

We love ice-cream, so the chance to take a tour of a Ben and Jerry's factory was too good to miss! We visited in early November, arriving at 1:15 pm, and booked on to the next available tour, which was at 1:30 pm. I would...More

Date of experience: November 2018
Thank FeetupFred
Reviewed 5 weeks ago

We arrived around 11 a.m., which was almost perfect timing ... the lines were much shorter for the factory tour waiting area. Save the ice cream eating until later and do the tour first. The tours were going off about every ten minutes ... line...More

Date of experience: August 2018
Thank hawaiian_rays
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Questions & Answers
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7 March 2018|
AnswerShow all 9 answers
Response from John H | Reviewed this property |
25 October 2017|
AnswerShow all 4 answers
Response from Colin H | Reviewed this property |
Sorry you’re a bit late but it’s still worth a visit.
2 October 2017|
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Response from Jeanne M | Reviewed this property |
15 minutes.