Jay Peak Resort
Jay Peak Resort
4

Top ways to experience nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles256 reviews
Excellent
126
Very good
82
Average
27
Poor
9
Terrible
12

Lisa F
2 contributions
2.0 of 5 bubbles
Mar 2024 • Family
I loved coming to Jay with the family. We have been coming here for 5 or 6 years. I understand there was some financial drama with the last owners, but the experience was always top notch! That changed this year, from the moment we checked in. I was told my water park passes purchased with the room package were good for the following day and the day of check out! What it was 12:30 in the afternoon, we always traveled up early and hung out at the waterpark until our room was ready. I was told we could purchase additional tickets! After spending over 3000 dollars', why would we not have passes for the time we are checked in! How many people travel hours to get there, we drive 5 and I did not plan on staying the day of check out. In past years there was a valet service that was amazing, they helped you unload your car, hold your belongings until your room was ready, deliver your stuff to your room and park your car. Yes, we tipped nicely for this service but as one can imagine having so much stuff and kids this was a huge benefit. This is gone and you are on your own. I was actually struggling to maneuver that bus trolly thing and not one person offed to help. They gave me a car tag and said go to park in the garage over by the skating rink. The rooms claim to be stocked with the necessary items for your stay. I had one very old 8–10-inch Teflon chipped and burnt dirty fry pan, I asked for a replacement. Housekeeping brought me another pan it was an equally old 4 in fry pan. I tried to explain that I need the pan to cook for the family and that pan would not do. She brought me back a pan in a new box and left. I opened it and it was a 8-inch pot not a fry pan. They do not service your rooms anymore if you need more that 2 towels or anything for your room you need to request it. Back to stocked room. I had 1- 16 oz glass and 4 -8 oz glasses. When I went to the desk to asked about glasses, I mentioned the fry pan situation. She agreed and said they would handle it. So, they bring me 2 glasses and they brough me a fry pan! Guess what they brought me the same fry pan from the first day, only they tried to clean it!!!!!! Are you kidding me in an establishment this huge you have no stock! I am not even kidding! I give up! She said is 2 glasses enough. I replied you stock 6 of everything correct. She said yes, housekeeping will do that when you check out!!!!I just had nothing to say at that monent,,, Nothing.....When I pulled out the murphy bed no linen, called front desk she said it's on the bed. No, it wasn't! They did bring me some.
Provisions is a lovely store to get items to feed your crew or get what you need that you did not bring. This year not one item has a price, to me that is confusing, they have labels but not a price in the entire store, clothing, drinks and grocery items. Its a total mystery. I was told they do that because prices change daily! On everything! So, I spend time getting my items and i am subject to whatever price at that moment. What if I need to budget. Seems sketchy to me!!! The people in the water park teaching the wave have little interest in teaching you, In the past they were amazing. So much has changed and, in my opinion, not for the better. Not sure we will be back!
Written 15 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeannette M
Laconia Region, Greece16 contributions
3.0 of 5 bubbles
Feb 2024 • Family
The suite in the hotel was very lovely. Tons of windows and a fully furnished kitchen. Starts going downhill when the check in time is 5pm. They said they would email when the room was ready. Nope. The restaurant Sisboom burgers. Couldn't eat the dried out tasteless burger. I told the waitress. Nothing, just charged us for it. We saw on the Jay Peak website that they got 34 inches of snow the week we went. Again, nope. The conditions were so poor, I haven't seen anything as bad since the advent of grooming and snowmaking. Apparently Jay does very little of either. They brag about that. The slopes were just a sheet of ice. Every one of them. We are expert skiers, we were not comfortable. Oh did I mention the 45 minute wait for the tram? Tried to ask for late check out. She said call back in the morning after 7. I did, and did and did. They won't answer the phone. So rude. The final straw was I helped my husband push the luggage cart out the door. It shut behind me at 2 after 10am. My card wouldn't let me back in to get my purse. We hadn't checked out yet. I had to find a maid to let me in. She said it happens all the time. Horrendous customer care all the way around. I've traveled a lot and this truly was a bad experience. And expensive.
Written 26 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AbingtonThicket
2 contributions
1.0 of 5 bubbles
Feb 2022
Weekend of 2/19 into Wed 2/23 at Jay Peak:

Conditions were poor at best. We certainly can't blame Jay for high winds, high temperatures, fog, rain (both past and continued), etc. The result was skied off ice or bare spots, numerous closed, thin cover and caution signs to deal with. Yup, global warming… The week was disappointing to say the least.
However, the problem with the Jet quad was the resort’s issue. Multiple days of this being down had to be unavailability of either spare parts or technical talent. When operating a popular, high-volume ski resort those things are not excusable.
Combine this with wind holds on the Flyer and Tram and then the Bonaventure and there was no shortage of vacation week skiers on the few remaining lift-accessible areas. The poor conditions and crowded runs exacerbate the situation and skied off the trails quickly.
The unloading for the taxi lift appears poorly designed. The wheel turns the chairs around before the skiers are fully exited. Saw many skiers (even apparently experienced ones) getting hit in the back or helmet as they slide down. The wheel can’t be moved forward. Thus, the ramp should be a few feet back from where it is situated presently.
Written 2 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Architectdave
Windham, ME23 contributions
2.0 of 5 bubbles
Jan 2022
We traveled here for a long weekend to attend a hockey tournament. The hotel is bare,bare, bare bones as far as accommodations go. The heat in our room didn't work although they fixed it twice. On day 2 they moved us to another room which had moderate heat. There is ZERO coffee within 20 miles before 7:30 in the morning. The entire time we were there the floors'carpets were dirty and were never vacuumed. I found it strange there is no comfortable gathering space. Most lodges have a gathering space that overlooks the lifts, a place where you can sit on a comfortable couch by a fire and relax..... nothing like that here NOTHING! It is very stark and uncomfortable. The parking-lot staff were some of the most arrogant rude service providers I have ever experienced. Hotel parking is a hike to the back of the parking lot although the ski lot adjacent to the hotel was never even 25% full the entire weekend... This hotel was also seized by the government, is in receivership and for sale. There are much better paces to stay and ski in the northeast. Highly recommend you avoid this disaster!
Written 24 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

monkeydragon11
New York City, NY48 contributions
5.0 of 5 bubbles
Aug 2021
Played Jay Peak Golf Course today on the recommendation of a friend in Stowe. We had played the magnificent Stowe Mountain Course yesterday, so we were expecting a bit of a letdown, and at least something more primitive.
First of all, the staff in the Pro Shop and Clubhouse Grill were marvelous and set the tone for the day. They truly made us feel welcome and with friends.
The breakfast in the Clubhouse Grill was so well prepared and delicious that we came back for lunch after our round. Lunch was delicious as well. Bill behind the bar is an absolute star.
The course itself was challenging, beautiful and a design that enabled you to remember every hole. The greens were flawless but very slow running. They certainly needed a haircut today. The carries from the blue tees to the fairways were intimidating on several holes, like 10. First-timers will not know when to aim their drives on a few holes, especially 15. Fairways were soft and spongy, so the balls didn’t bounce very much - this was probably to all the rain Vermont received in July this year.
The course has been beautified by a large number of flowers and the mountain scenery was gorgeous. Well worth the detour up from Stowe. We are going back in September when the colors are in bloom. We’ve been hooked.
Written 10 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nina o
New York City, NY10 contributions
3.0 of 5 bubbles
Apr 2021
the skiing was nice BUT..the dining was not safe..they only had one place open weekdays so everyone was forced to eat here..there were parties of 15!!! Not cool during Covid....we also had to send our shrimp back 3x to get them cooked thru..The resort COULD have spent some money on heat lamps to serve people outside if they so desired. Would not come again...less than stellar..
Written 6 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nataliya T
2 contributions
5.0 of 5 bubbles
Nov 2019 • Family
The place is huge, offers few locations for stay, in the resort itself and in some smaller buildings and cabins
Our cabin was nice and recently renovated, with 2 good size bedrooms and living room and kitchen!
Very clean also!
The only minus is no soap which I didn’t know :)
The water park is fun and has even bar and drinks!
A bit pricey but is worthy for kids to have fun all day or half day!
We also loved the food in Foundry Restaurant!
The stuff there was always so friendly , fast and polite !
The food is good, they even have good breakfast and warm chocolate for frozen kids :)
We will be back and enjoy the lifts and other locations, since the resort was not completely up to speed so early in the season!
They even have movie theater and ice skating stadium with wine and snack :)
Over all we were very happy with the stay and the beautiful view of Mother Nature!

Thank you!
Written 1 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David C
Wadsworth, OH4,192 contributions
4.0 of 5 bubbles
Nov 2019 • Family
Came to Jay Peak for a training conference but got to bring the family. Nice conference area with great attending staff. The location is lovely, only 10 minutes from Quebec. There are a lot of things to do here like skiing, arcade, concerts, restaurants, ice rink, and of course the indoor water park. The suites are pretty nice having full kitchens as ample space. The breakfast and lunches (included in our package I think) were very good. It was a great place to have a conference and the whole family had a wonderful time. Would love to go back and ski some time.
Written 8 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Frank T
Gloucester, MA22 contributions
4.0 of 5 bubbles
Oct 2019
Gorgeous resort with fire pits, hockey rink, water park and more. Off season pricing are reasonable. Peak season prices, ouch!!!
Written 13 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BlueDevilOKC
Oklahoma City, OK826 contributions
5.0 of 5 bubbles
Aug 2019 • Family
We visited Jay Peak as summer was beginning to come to a close. Half of our family rode the gondola to the top, and half of us hiked. The hike was totally worth it. The trail was well marked and of moderate difficulty. Our 8 and 12-year-olds did great with it. The hike also gave a greater sense of accomplishment to reaching the final summit. If you can, I highly recommend the hike.
Written 10 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 245
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Jay Peak Resort - All You Need to Know BEFORE You Go (2024) - Tripadvisor

RestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire