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Went there for a birthday party and right upon arrival we were given a hint of how disorganized the place can be. We just said the name of the birthday kid and we’re allowed into the facility with no further question or action. What happened...More
I took my daughter and 9 girls to Urban Air in Sugarland on Sat March 17 for teen night....First off I could not buy tickets online for their system wouldn't let me. I waited in line 20-25 mins, the lady that cashed us out was...More
We just had my son's birthday party at this location. The kids had a good time and the server was great. However, the pizzas were 45 minutes late. They did not arrive until 15 minutes before the party was scheduled to end. On our way...More
I recently used this facility for my grandson’s birthday on 2/17/12 & myself & my family were completely dissatisfied. I understand that this is a busy facility but the entire staff that we encountered, were very, very unprofessional. Let’s start at check in. I had...More
More than just a trampoline park. Multiple activities, such a a rope walk, zip line, ninja course, and rock climbing. Good snack shop and sitting for adults. Can get quite busy and parking lot gets full.
Visited on a dreary day and was very pleased with the diversity of activities available and the attentive and helpful staff. The only downside was the discomfort while on the climbing wall while wearing only the Urban Air socks. Highly recommended.
This review is for the Urban Air just north of Pearland, right next to 288 North. At least 10 people working but only 1-2 people who seemed to be helping anyone. The manager (Angela) never made eye contact with any customers and her staff seemed...More
Took the family here for my daughter's birthday. We went with the full package so we could do everything. The trampolines were fun but, the employees really don't enforce any of the rules. Multiple kids jumping on one spot. Kids running across and jumping on...More
The place is fun, but they have ridiculous policies - in particular their socks policy. This is the only trampoline park in town that will not let you jump unless you have their branded socks. Try any other place - any, we've tried them all,...More