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Jasmine Aromatic House

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Address: Jl By Pass Ngurah Rai | Pertokoan Tuban Plaza No 20, Tuban, Kuta 80361, Indonesia
Phone Number:
+62 361 759469
Website
Today
09:00 - 00:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 00:00
Recommended length of visit: 1-2 hours
Description:

They are an internationally recognized spa on Bali. Their facilities and...

They are an internationally recognized spa on Bali. Their facilities and resources are excellent. Skillful therapists, large area, clean and convenience place, and excellent and natural products are among the many things they have to offer. In addition, they have loyal customers.

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TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 26
    Excellent
  • 11
    Very good
  • 0
    Average
  • 3
    Poor
  • 2
    Terrible
Great way to make use of a short layover

We had a 4 hour layover between flights so decided rather than wait around in the airport we would book a 2 hour spa here. The spa is located 5mins from the airport. We whatsapped... read more

Reviewed 21 November 2016
emily c
via mobile
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47 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 21 November 2016 via mobile

We had a 4 hour layover between flights so decided rather than wait around in the airport we would book a 2 hour spa here. The spa is located 5mins from the airport. We whatsapped them 1 day before and they confirmed our appointment with no delay. They offer free private transfers to and from the airport and everything was... More 

Helpful?
Thank emily c
Management response:

Dear Emily C Thank you so much for taking your valued time to leave us wonderful review on TripAdvisor and we are happy to read that you had great spa experienced at Jasmine Aromatic House. We are honored to having both of you at Jasmine Spa, we provide free pick up and drop off service, clean, best service, affordable price... More 

Singapore, Singapore
Level Contributor
24 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 23 September 2016 via mobile

When i visit this place i can feel the ambiance of this spa , the lady in receptionist very polite and friendly They also give me spa water from fresh lemon , the price is reasonable and this place also near from the airport .. And the most important thing is the technique from our therapis is beyond my expectation... More 

Helpful?
Thank Wuyongsen
Management response:

Dear Wuyongsen Thank you for taking the time to review us On TripAdvisor and The Best Massage Ever !!!.... We are love to hear this! The reasonable prices and the best service is our commitment. We are happy to hear that the staff and our service exceptional! Thank you so much for mention our free transportation. We are waiting your... More 

Brisbane, Australia
Level Contributor
36 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 8 July 2016 via mobile

Same old story with many of the body massages throughout Asia - there is a poor focus on working the muscles. Rather, they tend the just rub the skin. It gets incredibly repetitive and painful. Given the steep price of this spa, I was expecting something slightly more refined. Head rests of the beds were uncomfortable. Positive was the bathroom... More 

Helpful?
1 Thank Greg M
Management response:

Dear Mr. Greg, Thank you for taking your time to reviewing us on TripAdvisor and came to Jasmine Aromatic Spa. We really appreciated your details to our bathroom facilities and complementary free transport from and to the airport. We are regret to hear that your spa experienced was not met your expectation. We will conduct immediate retraining with the team... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 12 June 2016 via mobile

I went here when my 2nd day of trip. Actually i booked for 1st day, but they booked for different month. So i supposed to use pick up and drop off service to go to hotel, but since the reservation was wrong nobody came to pick up us as well. So tht's why my plan had to be changed and... More 

Helpful?
1 Thank Sol Eip P
Management response:

Dear Sol Eip P, Thank you very much for taking your time to reviewing us on TripAdvisor. We are delighted to read that your spa experienced was good at Jasmine Aromatic House. We really appreciate your understanding for our mistaken to all of you. We sincerely apologize for the cancelation of your first booked and we try to do our... More 

Katherine, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 February 2016 via mobile

My husband and I visited this spa on 1st Feb during a long stop over in Bali between connecting flights. We called at 7:30pm and had an appointment by 8pm. It cost 30k rupiah from the airport in a taxi by the metre (best to go outside 3rd floor of airport for these). Professional, friendly and incredibly talented staff-from arrival... More 

Helpful?
Thank Bopy1234
Management response:

Dear Bopy1234 Thank you so much for leave us such a wonderful review on TripAdvisor and we are honored to having you and your husband at Jasmine Aromatic House. We are happy to read that your experienced were excellent. We provide free pick up and drop off from the airport, hotel and also restaurant, well trained therapist, friendly staff, best... More 

Singapore, Singapore
Level Contributor
85 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 29 December 2015 via mobile

Came back here after 1.5 years. Reservation was fuss free- I wechat them the time and my return flight timing and they recommended when and where to pick us up. I fell asleep during aromatherapy massage which is very rare. My husband enjoyed his hot stone massage. Will be back !

Helpful?
Thank SammieYeo
Management response:

Dear SammieYeo Thank you for taking your time to review us on TripAdvisor and we are honored to having both of you at Jasmine Aromatic House. Thank you for visit us for the second time, we are happy to arrange your time of treatment and picking you up and also we are so happy to read that your husband and... More 

Perth
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 21 November 2015

Good value and good service, I have tried a few different massage places for relaxation massages but I always come back to the Jasmine Spa as the staff have correct massage technique and always provide good service and value for money.

Helpful?
1 Thank MickCPerth
Jasmine Bali S, General Manager at Jasmine Aromatic House, responded to this review

Dear MickCPerth Thank you for your time to write about your experience at Jasmine Aromatic House. We are delighted to have fulfilled your expectations and have thoroughly enjoyed serving you as our guest. Also, thank you for your noticed that our staff was very personal and friendly. Our expertly trained team of therapists pride themselves on indulging each and every... More 

Denpasar, Indonesia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 12 August 2015

Free transport service from and to hotel . We choose 120 minutes Warm Stone Massage and had relax, Nice place for relax

Helpful?
1 Thank Omar1366
Jasmine Bali S, General Manager at Jasmine Aromatic House, responded to this review

Dear Omar Thank you for your time to write about your experience at Jasmine Aromatic House. We are delighted to have fulfilled your expectations and have thoroughly enjoyed serving you as our guest. Also, thank you for your noticed that our staff was very personal and friendly. Our expertly trained team of therapists pride themselves on indulging each and every... More 

Denpasar, Indonesia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 12 August 2015

Free transport service from and to hotel . We choose 120 minutes Warm Stone Massage and had relax and wonderful treatment.

Helpful?
1 Thank Omar1366
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 August 2015 via mobile

The staff at Jasmine Spa are fantastic and friendly . The spa is very reasonable priced compared to many other spa's and you still get the best service.

Helpful?
1 Thank Ananthia E
Jasmine Bali S, General Manager at Jasmine Aromatic House, responded to this review

Dear Ananthia Thank you for your time to write about your experience at Jasmine Aromatic House. We are delighted to have fulfilled your expectations and have thoroughly enjoyed serving you as our guest. Also, thank you for your noticed that our staff was very personal and friendly. Our expertly trained team of therapists pride themselves on indulging each and every... More 

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