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Closed until 11 Oct 2024
Epic Waters Indoor Waterpark
Epic Waters Indoor Waterpark
4
Temporarily closedClosed until Oct 11, 2024
About
Epic Waters Indoor Waterpark - Weatherproof Fun Open Daily and a USA Today Readers' Choice 10Best Indoor Waterpark in the Nation located in Grand Prairie, TX. Walking distance from EpicCentral, the area's hottest destination with 2 Hilton properties, a convention center, and a variety of dining of all budgets. Epic Waters Indoor Waterpark is an incredible 80,000 square foot indoor/outdoor, open year-round waterpark with a beautiful curved, retractable roof. Referred to as a “cruise ship on land,’ there is something for every member of your family. 9 waterslides are featured on the waterpark’s slide tower, with 3 of these slides being ‘first-of-their-kind’ within the waterpark industry. A large interactive kids' area keeps even the youngest rascals entertained with a HUGE tipping bucket, slides, and spray guns galore. An outdoor wave pool will be sure to excite for a beachy feel. We also host EPIC birthday parties, groups, and corporate events that can be held year-round.
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.0
187 reviews
Excellent
102
Very good
38
Average
20
Poor
10
Terrible
17
Livies Yorkies & Biewers
Knox City, TX208 contributions
Jun 2022 • Family
Pre purchased tickets as recommended but you still had to wait in a huge line to enter. No signs to tell you where anything is so you ask and no one wants to help you . We found a table after not to much trouble. 2 out of 6 slides were closed . The wave pool outside was closed . With the other things closed that put a ton of people in the lazy River and other slides creating long lines. Long lines that were not worth waiting in to ride the slide compared to other water parks. The Lazy River had 15 tubes - yes I counted. I spoke to three employees and they all said wait for a tube to come open. After 1 hour or waiting I decided to ask a manager. Same response ! Just wait! We drove 254 miles , paid $200 to get in and ended up walking around the Lazy River.
FYI if you are over 300 Lbs ( which I am not ) however I watched person after person being turned away from riding the slides. I heard a person say there was not one slide rated for over 300lbs.
Now I’m glad their safe but people should know this before they go. We have been to several water parks that will allow people up to 350 ride so keep shopping if this is you .
Seating fills up fast but there is a lot of seating inside and outside.
If your local and don’t want to travel maybe this is worth $50 a day but for us it was an EPIC Fail.
FYI if you are over 300 Lbs ( which I am not ) however I watched person after person being turned away from riding the slides. I heard a person say there was not one slide rated for over 300lbs.
Now I’m glad their safe but people should know this before they go. We have been to several water parks that will allow people up to 350 ride so keep shopping if this is you .
Seating fills up fast but there is a lot of seating inside and outside.
If your local and don’t want to travel maybe this is worth $50 a day but for us it was an EPIC Fail.
Written 26 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RafterG Ranch,
We are sad to hear about your less than Epic Experience. We strive for the comfort and safety of all guests that visit us and take all comments very seriously. We know that your time and money are valuable. We appreciate the feedback and would like to learn more about your experience so we can make correct adjustments. Please email us at info@epicwatersgp.com so we can learn more!
Thank you!
Written 3 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lostgencoog
Houston, TX8 contributions
Dec 2020 • Family
Really disappointed, kids were bored after 30 mins. There were about 12 tubes for the lazy river and even fewer for the slides, perhaps to prevent social distancing but ended up being bunched up in a line waiting for tubes; so much for precautions. Pool was crowded, wave pool is outside so closed in winter. Food was reasonably priced and ok. Kids said they prefer Great Wolf Lodge, will not be coming back.
Written 27 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Israel,
Thank you for taking the time to share your experience with us.
We are sorry to hear your visit didn’t exceed your expectations as we strive to ensure all guests are happy and enjoy their day at the park.
Your comments will be shared with our team in order to continue to improve Epic Waters Indoor Waterpark.
Thank you for your feedback.
Written 4 January 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
erinw6228
Dallas21 contributions
Jan 2020
We did the $14 Twilight Swim and it was a great deal! We went on a Sunday evening and it wasn't crowded. It was clean and the slides were great. My kids are 11, 9, and 6 and they all loved it. The food wasn't great so eat beforehand. We all loved the waves in the lazy river and the two slides that you go on with the 2 person tubes. Pro tip: bring shampoo for the showers so you can go home clean!
Written 7 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello!
We are so glad you enjoyed your day at Epic Waters Indoor Waterpark! We are open year round, so we hope to see you again soon! We are sorry to hear about the food and will pass this info along to our Food and Beverage team!
Thank you for your feedback!
Written 19 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
98michellef
Murphy22 contributions
Mar 2020
The layout is poor, creating significant choke points trying to move around the park. The noise level is too high nearly to even talk to someone next to you. Forget trying to get someone's attention you get too because of the choke points. Not enough seating for the number of guests, even at less than full capacity. We didn't eat there but the snacks were expensive. The arcade is decent and ironically, the quietest place in the park other than the restroom. The do have tons of staff keeping the restrooms decent, not great but ok for a water park. A little expensive for what you get but cheaper than getting a room at Great Wolf.
Written 27 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello!
We are sorry to hear that you didn't have the most Epic experience while here. We appreciate your comments and will pass these on to our General Manager! We are open year round, so we hope to see you again!
Thank you for your feedback!
Written 19 May 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Compass782604
Frisco, TX1 contribution
Jan 2020 • Family
My family enjoyed New Years Day at the waterpark. In the morning the park was not crowded at all, later in the day it got more crowded but the lines still weren’t too bad. The park was clean and the employees were all polite. We rented a cabana, which included a TV and a waiter. He brought us pitchers of ice water which was nice. The negative for us was the food. No outside food is allowed. You can bring in water, but not in a cooler. Yes they search your bags. We ordered lunch but most of us didn’t like our food, we wound up leaving a little earlier than we planned to because everyone was starving. It would have been nice if they had packaged snacks for purchase, I didn’t see any.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are so glad you enjoyed your day at Epic Waters Indoor Waterpark! Your comments will be passed on to continue to improve the water park. We are open year round, so we hope to see you again soon!
Thank you for your feedback!
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BradFrisco
Frisco, TX43 contributions
Sept 2024 • Family
We visited yesterday. In all fairness it was Labor Day weekend. We were very excited to go after hearing/reading all the hype. We were sorely disappointed. It started out by having bought online tickets and still having to wait in the same line as everyone else to get in. Then when you get in guess what, you have to wait in a longer line than if you hadn’t bought tickets at all. There was no one at the counter to buy tickets. But if you did buy online tickets you had to wait in another line to have your tickets validated. Why? This is absurd with the technology of today. These days there should be a scanner at the door to scan the tickets, each presumably having their own unique bar code and you are done. So while we had tickets for 10am when the park opens, by the time we got in pretty much all the chairs had already been spoken for.
The layout of the place is awful by the way. The food and bathrooms are located adjacent to one another as is the ramp to the upper level so there is always a log jam of people at that point.
We got in the lazy river which was nice enough from a length perspective it is a bit narrow and for sure about a foot too shallow.
The worst was lunch. Everyone gets hungry so I go to get some food and realize there appears to only be there one place to get food and that line was nearly to the end of the building. By the time I got through the line it was an hour! And I noticed that all through the day the line never really got much shorter. The funny (not funny) thing was about a third through the line I noticed that they do have a second place to get food and no one was in line. (Because the main food line que’s and covers up the location! (And they offer a very limited selection.) so not really sure what the point was.
Food pricing was ok I guess and the quality is about what you would expect. They do have a bar at one end. Prices were quite high so you only wanted to get one drink.
We realized there is a wave pool outside so went to check it out. Frankly it was small for the capacity of the facility. That said, we enjoyed how much quieter it was out there compared to being in the building.
We were disappointed the vendor outside was closed. The girls wanted ice cream but I wasn’t waiting in that ridiculous line again! (Why would you not have everything open on one of your biggest days of the year?)
To summarize, highly disappointed and won’t be back. For a municipal water park it is ok I guess but definitely does not live up to the hype and should not be compared to the great indoor facilities. And frankly for the money we think the Cove in Little Elm is much better.
The layout of the place is awful by the way. The food and bathrooms are located adjacent to one another as is the ramp to the upper level so there is always a log jam of people at that point.
We got in the lazy river which was nice enough from a length perspective it is a bit narrow and for sure about a foot too shallow.
The worst was lunch. Everyone gets hungry so I go to get some food and realize there appears to only be there one place to get food and that line was nearly to the end of the building. By the time I got through the line it was an hour! And I noticed that all through the day the line never really got much shorter. The funny (not funny) thing was about a third through the line I noticed that they do have a second place to get food and no one was in line. (Because the main food line que’s and covers up the location! (And they offer a very limited selection.) so not really sure what the point was.
Food pricing was ok I guess and the quality is about what you would expect. They do have a bar at one end. Prices were quite high so you only wanted to get one drink.
We realized there is a wave pool outside so went to check it out. Frankly it was small for the capacity of the facility. That said, we enjoyed how much quieter it was out there compared to being in the building.
We were disappointed the vendor outside was closed. The girls wanted ice cream but I wasn’t waiting in that ridiculous line again! (Why would you not have everything open on one of your biggest days of the year?)
To summarize, highly disappointed and won’t be back. For a municipal water park it is ok I guess but definitely does not live up to the hype and should not be compared to the great indoor facilities. And frankly for the money we think the Cove in Little Elm is much better.
Written 2 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle M
3 contributions
Aug 2023 • Family
The facility is clean and lots of life guards on duty. The children’s section of the water park is listed as 5 and under and this is not the case and the bigger kids constantly splashing the little ones. Also, the slides are not convenient to get access. You have to wait in a line for a mat (only like 10 mats for all the slides) long walk after getting mar and have ti climb stairs and then have to give up your mat and get in line again if you want to go down another slide. The lazy River current was nice, however; there was only like 5-10 tubes available to use. $34 a person and no mats for slides and no tubes for lazy River
Written 3 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelley C
2 contributions
Jul 2022 • Family
I went here with my family visiting from out of town to escape the heat and we had a blast! My 1 yr old loved the shallow children's area and I could have stayed in the lazy river and wave pool for days. Water slides aren't really for me but I did enjoy the slowest one.
They also has some performers while I was there - a juggler, unicyclist, and a high rope performer. These were a neat special touch that I haven't experienced at a Waterpark before.
They also has some performers while I was there - a juggler, unicyclist, and a high rope performer. These were a neat special touch that I haven't experienced at a Waterpark before.
Written 24 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are thrilled to have you as part of the EPIC family! We are so glad you enjoyed your day at Epic Waters Indoor Waterpark! We strive to have something fun for all ages. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
We look forward to serving you again soon during your next visit !
Written 27 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James H
6 contributions
Aug 2023 • Family
On Monday August 28thst I took my three grandkids (ages 10, 12 & 13) who were visiting from Germany and they were absolutely awestruck. It was fantastic. They went down almost every slide several times, floated the lazy river and never got tired. The ten-year-old got a free ice cream as it was her birthday which was a surprise. The facility was clean and safe for all. The highlight of the day was the “surfing area”. I was surprised they were brave enough to try that but they loved it. I must shout out kudos to Amaria the flow instructor there. She was very patient, Professional and cared about each and every child that wanted to ride the waves (surf). She explained everything to them and worked with each child to help them get better with each and every try. She cared about her job and the kids that she worked with. She is an asset to EpicWaters and the City of Grand Prairie. Her attitude was exceptional and there’s no doubt she will be successful later on as she follows her dreams.
Written 3 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kenneth N
1 contribution
Feb 2021
Was disappointed in how many were allowed in park. Very few tables available at 1:00 other than cabanas which were too expensive. No social distancing due to amount of people in park and we were too close many times. No masks while guests were walking around. No distancing waiting in lines and there were little floats for which made lines longer. Never saw any floats being wiped down either. It was extremely hot in the park as well until late in afternoon. Friendly staff but not enough of them due to the size of crowd. Best part was the game room. We went there to cool off and to get away from rides with too long of lines for a while.
Written 28 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friend lives in Grand Prairie and gifted me tickets for epic waters, but she is t attending she gifted me tickets as a birthday gift what can I do?
Written 5 August 2024
I read somewhere that you have to show proof of residency when buying tickets.
Do you have to live in Grand Prairie to visit the Waterpark?
Written 20 September 2023
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Jennifer,
Yes, we require all guests to show proof of residency when using the Grand Prairie discount to purchase tickets.
We also require a valid ID and original form of payment to be verified for all ticket purchases.
We're open for all residents to enjoy! We hope to see soon.
Mahalo!
Written 31 January 2024
do you have to be a grand prairie resident to be admitted into epic waters
Written 3 September 2023
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Daniela,
We're open for all residents to enjoy! We hope to see you soon.
Mahalo!
Written 31 January 2024
is the Waterpark for residents only? I ask because I'm visiting and wanted to take my son tomorrow and want to make sure I canget in if I'm not a resident of Grand prairie
Written 14 August 2023
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Jenny,
We're open for all residents to enjoy! We hope you had an EPIC time with us. See you again soon.
Mahalo!
Written 31 January 2024
I wanted to know if there is a high restriction or anything on the kids for how big they have to be to ride the slides and the other stuff inside the water park there is there an age a certain age or they have to be the parent or a certain height or what
Written 11 July 2023
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Daris,
Please visit our website at epicwatersgp, click on Park Info tab, and select Attractions to view more detailed information concerning each ride, height, and weight requirements.
Mahalo!
Written 31 January 2024
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Jaslynn,
Yes you can! Tickets can be purchased at the door. In order to guarantee admission, we advise for our guests to purchase tickets online.
Mahalo!
Written 31 January 2024
Jerel K
Arlington, Texas
Do I have to be a resident of Grand Prairie in order to attend the park?
Written 16 March 2023
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Aloha Jerel,
We're open for all residents to enjoy! We hope to see you soon.
Mahalo!
Written 31 January 2024
I am a Grand Prairie resident so I get a discount.
What if I bring my 4 grandkids, ages 11, 9, 9 and 8 years old?
Do they have to provide proof of residency?
Written 8 May 2021
Epic Waters Indoor Waterpark
Grand Prairie, Texas
Hi Judy,
If you are the one purchasing the tickets for everyone, you are the only one that will need to provide proof of residency.
Written 22 June 2021
What is the deepest water the slides plunge into?
Written 9 January 2021
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