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Bliss Spa at W Dallas-Victory

2440 Victory Park Ln, 16th Floor, W Dallas-Victory, Dallas, TX 75219
+1 214-397-4168
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Review Highlights
Pitiful!!!!

Absolutely the worst customer service ever. Called three times a week ahead of time for a massage... read more

Reviewed 21 October 2017
WTexasgirl83
via mobile
Not worth the money

Massage was okay but this facility is not worth the money. Small "relaxation" room and not much... read more

Reviewed 5 June 2017
Lisha M
via mobile
Read all 25 reviews
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Overview
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Bliss dallas, located on the 16th floor of the W Dallas - Victory, turns cowgirls into 'wow' girls (cowboys welcome, too) with signature services like the Triple Oxygen Treatment and Carrot & Sesame Body Buff. The 5,100 square foot tension-fighting facility features nine treatment rooms, movie-while-you-manicure nail stations, an in-spa store, and trademark bliss touches like rhythm & blues tunes and our legendary brownie buffet. W guests and residents can enjoy 'BIP' perks like priority booking and retail bliss-counts. So book now and experience the best 'little pore' house in Texas.
  • Excellent20%
  • Very good20%
  • Average36%
  • Poor12%
  • Terrible12%
Travellers talk about
“great massage” (3 reviews)
“locker room” (6 reviews)
“oxygen facial” (2 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 8:00 PM
LOCATION
2440 Victory Park Ln, 16th Floor, W Dallas-Victory, Dallas, TX 75219
CONTACT
Website
+1 214-397-4168
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Reviews (25)
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1 - 10 of 25 reviews

Reviewed 21 October 2017 via mobile

Absolutely the worst customer service ever. Called three times a week ahead of time for a massage with no return phone call. Left three messages. Then called again on the arrival date and asked to speak to the manager who never came to the phone....More

Thank WTexasgirl83
Reviewed 5 June 2017 via mobile

Massage was okay but this facility is not worth the money. Small "relaxation" room and not much else in the way of amenities. Won't be back.More

Thank Lisha M
Cristina S, Marketing DIrector at Bliss Spa at W Dallas-Victory, responded to this reviewResponded 8 June 2017

Hi Lisha, Thank you for sharing your bliss spa experience. We really value your feedback. I do apologize if your experience was less than stellar as our goal is to ensure you leave us in a higher state of happy. Our Spa Director Jill Martin...More

Reviewed 12 May 2017

Husband and I went again yesterday. We've been coming here for a few years now, not often but here and there for special occasions or just to treat ourselves. My husband regularly sees Kat who is great in giving him the best massages for his...More

Thank Debbie L
Cristina S, Marketing Director at Bliss Spa at W Dallas-Victory, responded to this reviewResponded 16 May 2017

Thank you for sharing your bliss spa experience. At bliss spa, our goal is to help you achieve a higher state of happy. Based on your feedback, we may have made your day -- or at least given you a little bit of bliss. We...More

Reviewed 25 September 2016

I'm a spa Groupon junkie. Luckily, this place seems to always have specials on Living Social or Groupon. I also work downtown, so this is a nice treat to snag a groupon and go after work on Friday to avoid the terrible traffic. I've been...More

Thank Ashlee R
Reviewed 4 September 2016 via mobile

Although the staff was kind this bliss spa is not a home run. The relaxing waiting room has uncomfortable chairs the room is hot and small. Upon arrival we were not shone to the changing room just shown where to go. After our services we...More

Thank Tracey T
Reviewed 7 August 2016 via mobile

My best friend and I found a Groupon for here and gave it a try and now we are hooked! The staff is very friendly and down to earth. The locker room has a sauna and steam shower you can use between appointments. There were...More

Thank twills723
Reviewed 31 May 2016 via mobile

I love the Bliss Spa at the W Hotel in downtown Dallas. When I need to get away from it all, I book myself a spa package at Bliss Spa at the W. I am a Dallas local and have been for visits several times...More

Thank viccowgirl
Reviewed 2 January 2016

I treated my husband as part of his Christmas present to a massage here while we were on vacation. We arrived early and got to enjoy the amenities, they had two steam showers and a sauna in the locker room. After enjoying that I got...More

1  Thank Samharts
Reviewed 7 December 2015

I booked 2 massages on a Saturday evening as a treat for my wife on her birthday. The price was about double what we normally pay at our favorite spa, but we were staying at the W Hotel. My masseuse was pretty good, but unfortunately...More

2  Thank teamfredde
Reviewed 22 November 2015 via mobile

While in Dallas I got a massage at the Bliss Spa on the 16th floor of the W Dallas Hotel. Sarah was my massage therapist and she was awesome. She was very knowledgeable and did a great job. I definitely give her massage 5 stars....More

Thank TerryEgan
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